Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 5,254 reviews
Rated 5 out of 5 stars
Works with comcast
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pairs well with comcast after one call to them to register it
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Perfect Upgrade
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up, even for the technically challenged. We had a modem that was over 5 years old that was starting to slow down. Had no idea that a simple modem could make such a big difference
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
10/10
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
super super good router! no issues i’d really recommend.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Worked Great
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked Great but updated to a better one i thought might be better
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Equipment
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product works much better than the equiipment provided by Breezline
I would recommend this to a friend
Rated 5 out of 5 stars
Good gaming modem
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed a better modem for all the stuff i have. No issues any more great modem for the price
I would recommend this to a friend
Pros mentioned:
Overall performance, Speed
Rated 1 out of 5 stars
Died after 2 years
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
when it worked it worked well , I ran this 24-7 for 2 years .
it was fast and reliable then out of the blue it just dies would not connect I had to replace it . MY last Arris modem I will ever buy replaced it with a Hitron model CODA56 search for this on google much better modem and much cheeper that is compatible with comcast and has a 2.5 Gig Ethernet port
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Better, faster, stronger...
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its a cable modem, it works, um not sure what else to review. Setup was easy with cox cable, DOCSIS 3.1 allowed me to get faster speeds when I upgraded my internet service.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
FAST
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This replaced a 8 year old modem. All I could saw is wow after running a speed test. You won't regret buying this modem.
I would recommend this to a friend
Rated 5 out of 5 stars
Better quality than Xfinity's modem
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have paid for Xfinity's modem/routers for years and I always seem to have issues with speed. I finally decided to purchase my own modem and stop paying monthly rental fees on a fancy looking paperweight. I have had this modem for almost a year and I have never had a single issue. My connection is always strong and my service never goes out unless there is a service issue in the area. I highly recommend this for anyone trying to cut the monthly cost of their cable bill.
I would recommend this to a friend
Rated 5 out of 5 stars
Great upgrade
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We added new computers and gaming to our current setup. It was time to update our router. This works great!
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Motorola SURFboard modems are the best
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best and one of the fastest modem iv ever owned. Definitely five star review SB8200
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Huge upgrade from provider modem
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tired of how my speeds were limited with the free modem from Spectrum. With this modem, my speed are constantly double what they were before, even during peak usage time.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
This is great
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This 3.1 docsis modem in conjunction with the nighthawk router are perfect.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
perfect apartment size
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super great and easy to use. Must have for college kids!!
I would recommend this to a friend
Rated 4 out of 5 stars
Economical
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was good for a few years but eventually caused problems. A good low budget device.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Works great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to setup, reboots quickly when needed. I get the maximum download speed that I subscribe to, so I'm very happy with that. I like that it has two ethernet ports in the back. Great product, I highly recommend.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 2 out of 5 stars
Worked great until it failed
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this modem in April 2023. Fast transmission and wifi never seemed to have issues with multiple users/devices. It was dependable and rebooted quickly when power or disruptions from tje provider occurred. •But the unit failed New Years morning, 2025, and when the Specteum tech arrived and serviced/ checked the line we verified the modem failed and was not receiving nor transmitting, so they replaced with one of their modems. This doesn’t make it worth rhe cost. •It was connected to a surge protector/sine wave UPS so it cannot be blamed on a power surge.
No, I would not recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Terrific modem
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great modem. Simple installation and setup. Runs a webserver you can connect to for administration.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Ideal setup
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this replacing an old one. It was super easy to setup and has been running great for about a month with no concerns