Customer Ratings & Reviews
- Model:
- SB8200
- |
- SKU:
- 5839003
Customer reviews
Rating 4.6 out of 5 stars with 5339 reviews
(5,339 customer reviews)Rating by feature
- Connection Quality4.7
Rating 4.7 out of 5 stars
- Performance4.7
Rating 4.7 out of 5 stars
- Setup4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Rated 4 out of 5 stars
Works fine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be working fine. Guy at store said it should support 6 people all on devices. Christmas will be the proof in the pudding, i guess.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works great with Sparklight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with Sparklight, connected to a google wifi router
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works great with xfinity!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy installation, and excellent connection. I haven't had any internet issues!
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great Cable Modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Arris surfboad that was DOCSIS 3.0 and this one is faster. plus you can get 1gb service where the other one was 240mb. this modem a loud me to upgrade my service to 1gb service.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Vaishakhi Amin
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase made by me. Sales person was definitely help us to pick up right thing
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Easy to Use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was easy. Just plugged in, contacted my internet provider, face them the MAC address and was up and running in less than 10 minutes. I waited in hold longer than it was to set up.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Great replacement to the standard modem
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used this to replace my $12 month rental from the cable company. You will need a wireless router in addition. Set up is fairly easy but you will need to find the specific instructions from the cable company.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Arris-Surfboard upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was tired of my old Quest Modem and slow internet. Now switching to Arris-Surfboard modem my internet is preforming like it should. No dead spots in my 2600 ft house.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Contact Your Service Provider First
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have Xfinity like I do, you need to activate or get the modem approved on the website or call in order for your internet service to work. I didn't do that prior which added a lot of wait and unnecessary trouble shooting. Other than that, it's a smooth operating system and no issues so far.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Solid modem
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy enough to set up, but you may need to call your service provider and register the modem’s MAC address with them. I was able to use my provider’s app and get it registered fairly quickly.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Arris Surfboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an older Arris Surfboard with this DOCSIS 3.1 model in order to get even faster Internet. The old 3.0 worked fine, but I wanted the fastest and needed a 3.1 to work with Cox Gigablast.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Arris Modem
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. This modem replaced an Arris docsis 3.0 modem.
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
Frustrated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The modem is good, but more than I need. This was the only one they had to replace my defective one and I was forced to pay the difference. Very frustrating.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Simple and quick!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unboxed it and plugged it in to cable and a PC. Called Mediacom and they provisioned it in less than 10 minutes. Connected it to my router and all my devices were online.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Faster Internet Speeds!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is perfect for my 2,000 sqft house connected to an ASUS Router. Internet speeds are considerably better. This modem is the sweet spot of advanced but not too advanced.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Stop renting your cable modem
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you need gigabit speeds, this modem will do the trick. Stop wasting money renting one and get your own. This will last a while until the next gen of speeds is available.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Replace that expensive cable modem monthly fee
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this after i upgraded my cable to 1 Gb service. My old cable modem could not get above 300Mb. This modem is great but i have a separate router and wifi. This does not have built in router or wifi but us a great device.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Go Speed Racer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase this modem to replace the Xfinity Modem that we rent. Our internet speed has jumped up significantly, which has really helped since my husband and I have started to play mmorpgs again.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Its nice!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its awesome and i dont have to pay the tyrannt known as comcast a rental fee for THEIR equipment!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Stop paying the cable company!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This modem is perfect, and haven’t had any connection issues. Have one for my home and my office, and they are very reliable! Happy to start saving after about a year as opposed to renting a modem from the cable company!
I would recommend this to a friend






