Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 5,254 reviews
Pros mentioned:
Setup
Rated 5 out of 5 stars
Simple and quick!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unboxed it and plugged it in to cable and a PC. Called Mediacom and they provisioned it in less than 10 minutes. Connected it to my router and all my devices were online.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Router
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very affordable. Our wifi is more faster than ever
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Faster Internet Speeds!
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is perfect for my 2,000 sqft house connected to an ASUS Router. Internet speeds are considerably better. This modem is the sweet spot of advanced but not too advanced.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Stop renting your cable modem
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you need gigabit speeds, this modem will do the trick. Stop wasting money renting one and get your own. This will last a while until the next gen of speeds is available.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
No issues, simple and works well!
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works fine. Paired with an OpenWRT router. Easy to setup, took quite a while though, and has to reboot twice.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Modem
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
X-finity modem stopped working so I bought this. Works great!
I would recommend this to a friend
Rated 4 out of 5 stars
Arris has a great reputation.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have used two Arris modems in the past. Both were replaced because of failures, but not before several years of use. Wanted to upgrade to a DOCSIS 3.1 so Arris was my first choice. I was surprised that the power cord and adapter has been shortened since my last Arris purchase. About 10 inches shorter.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great Cable Modem
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had a Arris surfboad that was DOCSIS 3.0 and this one is faster. plus you can get 1gb service where the other one was 240mb. this modem a loud me to upgrade my service to 1gb service.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Easy to Use
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Setup was easy. Just plugged in, contacted my internet provider, face them the MAC address and was up and running in less than 10 minutes. I waited in hold longer than it was to set up.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
It works for its intended purpose
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am currently subscribed with 150/20 and this modem is handling that just fine. In fact, since most devices are WiFi, the available throughput to any one device is a portion of that.
I would have preferred this be available in black.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Works great!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well & it was easy to set up. We use it with a Google Mesh router & have no issues.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Arris modem
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super nice, speeds are crazy with a 1G plan from spectrum .!.!.!
I would recommend this to a friend
Rated 5 out of 5 stars
Interfaces Well with Xfinity
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product strong signal interfaced well with current system.
I would recommend this to a friend
Pros mentioned:
Overall performance, Setup
Rated 4 out of 5 stars
Great Modem
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great modem for 1 gigabit internet. Easy setup and flawless.
I would recommend this to a friend
Rated 4 out of 5 stars
So far so good
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Like any piece of electronics it's hard to say if this will stand the test of time but so far so good. I am using this with a new mediacom service and the technician that did the install didn't have any problems getting it to work correctly. The only problem I have had with it is that anytime I make a router change, I have to reboot the modem.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Solid modem
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy enough to set up, but you may need to call your service provider and register the modem’s MAC address with them. I was able to use my provider’s app and get it registered fairly quickly.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Arris Surfboard
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Replaced an older Arris Surfboard with this DOCSIS 3.1 model in order to get even faster Internet. The old 3.0 worked fine, but I wanted the fastest and needed a 3.1 to work with Cox Gigablast.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Good Modem for the Price.
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this unit in Denver Colorado for Comcast 1 gig service hence replaced an older model by the same brand which still works btw.
Been using this unit without issues.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great buy!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great and easy to use! Highly recommend. Don’t waste time one the other ones out there.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Arris Surfboard SB8200
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Owned the modem for a few months now. Definitely holds the download speed I pay for.