Customer Ratings & Reviews

Purchase this modem to replace the Xfinity Modem that we rent. Our internet speed has jumped up significantly, which has really helped since my husband and I have started to play mmorpgs again.

Used this to replace my $12 month rental from the cable company. You will need a wireless router in addition. Set up is fairly easy but you will need to find the specific instructions from the cable company.

Very easy to install. No issues whatsoever.Had no problem connecting to internet.

Was having an issue with dropped service from Cox. I upgraded my internet package and bought this beauty. No more issues on my end and my family is very pleased.

Works great for my wow cable. I’m glad I got this.

Great product at a great price. Easy set up. Highly recommend.

Replaced an older model having connection issues, went with this model in case I wanted increased speed in the future. Happy with purchase.

Xfinity was yelling at me to upgrade my modem so I could get max benefit from my cable internet service. So I did, and I outdid them one - this modem has DOCSYS 3.1 capability, and so far, Xfinity does not, so I am ahead of them by 0.1 versions!

This was an incredibly quick and painless transition from our old one to this one. Within just a matter of minutes we had our much more improved Wi-Fi running! Now teaching from home will be easier!

Awesome performance better than expected multiple devices all clock at over 1 GB simultaneously A+++

If you have Xfinity like I do, you need to activate or get the modem approved on the website or call in order for your internet service to work. I didn't do that prior which added a lot of wait and unnecessary trouble shooting. Other than that, it's a smooth operating system and no issues so far.

Great product if you are getting into high speed internet of 500 to 1GB or more. Works great with Xfinity and WOW, and is very stable so far. I have it hooked up with a Netgear Orbi router and all is good!

Needed a new modem to make the most of a new router. So far everything clicks.

so far so good and reasonably priced, works well with the eero mesh routers

Got this after i upgraded my cable to 1 Gb service. My old cable modem could not get above 300Mb. This modem is great but i have a separate router and wifi. This does not have built in router or wifi but us a great device.

This product is for a cable installation versus a fiber line in your house.

This modem is perfect, and haven’t had any connection issues. Have one for my home and my office, and they are very reliable! Happy to start saving after about a year as opposed to renting a modem from the cable company!

I have used all the surfboard modems thru the years, this is the first one I saw a real difference in speed and bandwidth with the modem being the only change

It’s a great modem. Called northland cable and gave them the MAC address and it just works. It doesn’t hang or lock up like the one that northland rents out. It just works all the time like it should.

I bought this arris modem because my new Mediacom fiber was randomly dropping for seconds, minutes, hours, or days. This modem did not fix that problem and Mediacom finally replaced the fiber-to-coax bridge outside my wall to resolve it. I did get to spend some quality time on Arris’ customer support line with a highly knowledgeable and well trained tech who gave me info and ideas that helped me get Mediacom to fix their problem. Plus, and the reason I am writing this review, he shared that he has this exact model at home.