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Customer Ratings & Reviews

$169.00

Customer reviews

Rating 4.6 out of 5 stars with 5340 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 5,340 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stop paying the cable company!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is perfect, and haven’t had any connection issues. Have one for my home and my office, and they are very reliable! Happy to start saving after about a year as opposed to renting a modem from the cable company!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Set for the future!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little modem has all the bells and whistles. Took a little while for Cox to hook it up (first guy anyways) second guy had the right ideas to get it working. Love it, Cant beat it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arris 8200 Cable Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to use cable modem, plug and play with a quick call to your internet provider. 15 minutes to setup

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect. I wish it was a bit cheaper but works well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Top of the Line Modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if you are getting into high speed internet of 500 to 1GB or more. Works great with Xfinity and WOW, and is very stable so far. I have it hooked up with a Netgear Orbi router and all is good!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is really fast, I’m giving only four stars becase the first week I connected it was dropping internet often and I had to restart it a few times but now it’s been about two weeks and it’s working good and haven’t dropped internet

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super easy to set up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an incredibly quick and painless transition from our old one to this one. Within just a matter of minutes we had our much more improved Wi-Fi running! Now teaching from home will be easier!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    ARRIS SURFboard Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great at a very good price, it's as fast as the sales guy said it would be.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with it You need to call your provider to set it up through your account. It’s not going to work when you hook it up if you did not call and set it up with your internet company. Best Buy always give great deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Italian modem style

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the old model .. so I knew it was a good product ..easy to set up … average price .. Buy it …

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    router

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with this router. small , but strong. it tucks away out of sight and has light alerts

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just quietly does its job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! No more rebooting every other day. Bought a second one for my daughters place.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surfboard 8200, hands down is the fastest cable modem I've come across on the market. I ran several tests up against spectrum's gigabit modem and the surfboard 8200 beat it out every time. Thanks Marcus

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super Simple Set Up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Easy setup. I just unhooked my old modem, replaced it with my new Arris 3.1 doc and a couple minutes later it was working fine. I didn't have to do any set up other than enter my password. Couldn't be easier. John

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great modem for 1Gbs service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great modem. Called northland cable and gave them the MAC address and it just works. It doesn’t hang or lock up like the one that northland rents out. It just works all the time like it should.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice modem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works great. The first on was a DUD ISP could not activate. Return and exchange was great. The second one activated and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Back bone for Cutting the cord

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked with Best Buy home consultant recommended this unit for modem needs. Thus far I am very happy with this product. One of my goals is not to rent equipment again. No more ATT or Cox equipment required.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router and easy to setup for someone with little technology experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been having trouble with internet. No more, this item really made a difference

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job this is my 2nd 1 last 1 got fried so id still use the older model

    I would recommend this to a friend