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Customer Ratings & Reviews

$169.00

Customer reviews

Rating 4.6 out of 5 stars with 5341 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 5,341 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the SURFboard 6141 to this model to obtain faster speeds. This modem works great, upgraded to the gigabyte plan with Comcast Xfinity and Speedtest show I’m able to obtain speeds around 940mbps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great replacement for XFINITY modem.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install in no time. Comcast person was very familiar with device and made the transition so much easier. After installation, provided equal to or better than previous Xfinity modem. Did already have wireless devices from Best Buy that provided great coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediately resolved my connection issue. My previous modem was very outdated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARRIS SB8200

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a great price. Work terrific for the job we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gaming modem

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a better modem for all the stuff i have. No issues any more great modem for the price

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Cox cable replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my Cox communications modem it worked excellent and has the docs 3.1 So you are able to get the higher speeds

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Great. Was easy to set up

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great. Was easy to set up. Works with STRATUSIQ / Falcon Broadband. Bought it on sell. It had more features then Higher priced modems. Can accommodate up to 10Gbit speed from an ISP. FUTURE PROOF.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Terrific modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Simple installation and setup. Runs a webserver you can connect to for administration.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Compatible with Cox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to avoid renting one from Cox. Works well and compatible as advertised. I use it with the Eero system to have reliable WiFi throughout the house.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good so far but I'm still testing the speed. I hope it will provide the Internet speed provided by my ISP.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ez set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and it works great with Comcast cable. They have direction with it you don't even have to call the cable company. You can do right on line and do it. About 5 minutes and your done love that part.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy peasy big speeds

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy way to avoid paying Comcast fees for the rest of your life. Running well after almost a year, just make sure to allow it to breathe (as you should all electronics).

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Compatible with COX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up and is compatible with my COX service.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem reliable and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this modem because I have gigabit service. My provider said that the fastest speed I would be able to get is 970 MBS. Well I've been getting up to 1270 MBS Wi-Fi devices. This is a wonderful modem I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended by the Actual Arris Tech Guy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this arris modem because my new Mediacom fiber was randomly dropping for seconds, minutes, hours, or days. This modem did not fix that problem and Mediacom finally replaced the fiber-to-coax bridge outside my wall to resolve it. I did get to spend some quality time on Arris’ customer support line with a highly knowledgeable and well trained tech who gave me info and ideas that helped me get Mediacom to fix their problem. Plus, and the reason I am writing this review, he shared that he has this exact model at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gone Surfing in Westland, Michigan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surfboard has worked perfectly. Your sales staff in Westland, Michigan, helped me select it and they were very personable and helpful, knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good modem, good price, a kids monthly rental fee.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked right out of the box. Had a short conversation with a Comcast tech and while she was gathering information, it self intialized been working smoothly ever since.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works really well with Comcast. Easy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GigaBlast!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this modem as a requirement for GigaBlast internet service. I have my own wireless system, so I didn't need a wireless modem. This modem does exactly as it is designed. I definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cable company upgraded my service, needed a new Cable Modem, I picked the ARRIS SURFBOARD 32x8 DOCSIS 3.1 CABLE MODEM. It works great happy with the performance and happy with the product.

    I would recommend this to a friend