Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 5,254 reviews
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Works great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy setup, just plug it in and turn it on. Your isp may need to manually recognize it if automatic recognition doesn't work.
I would recommend this to a friend
Pros mentioned:
Overall performance, Speed
Rated 4 out of 5 stars
Great product
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super fast and works very well. Very easy to set up.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Modem
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought to replace my Xfinity modem.
Also bought the Eero mesh system.
All work well.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Great replacement for XFINITY modem.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Simple to install in no time. Comcast person was very familiar with device and made the transition so much easier. After installation, provided equal to or better than previous Xfinity modem. Did already have wireless devices from Best Buy that provided great coverage.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Save money on ur Bill.
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Modem works great. Got it on Sale to replace my cable modem and save $15 a month on my internet bill. Set up was easy using an app.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Upgraded my internet connevtion
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Upgraded my internet connection with Cox and they gave me the option to buy my own cable modem instead of renting from them, this is the one they recommended. Great deal at BestBuy saving me money on the rental.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Good product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought 2 of them and they are working exactly as advertised
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Arris top of line Modem
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this modem its an upgrade to an earlier model I have
It works well and speed has increased
I would recommend this to a friend
Rated 5 out of 5 stars
Cord Cutters Best Friend!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently cut the cord, and switched from all Comcast supplied equipment, including the cable modem/gateway. I wanted to make sure I got a unit that could handle the gig speed tier bandwidth I was paying for, and this unit definitely delivers on that requirement.
Just a quick word about the 2 ports in the back. They are intended for separate addresses, so unless you have two discreet addresses coming from Comcast, don't use the 2nd port. Use one, or the other, or you will find the two connected devices fighting for the same single IP addresses that you typically get.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Gig Speed Modem
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A great High Speed modem. Replaced a another modem that was replaced because of size of house issues.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Fast Modem
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Upgraded from the SURFboard 6141 to this model to obtain faster speeds. This modem works great, upgraded to the gigabyte plan with Comcast Xfinity and Speedtest show I’m able to obtain speeds around 940mbps.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Way better than what I was renting
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Doubled my speed as soon as I plugged it in! just do it.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Nice modem
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
connection and set up is a breeze, has been using for 6 months and no issues, highly recommend
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Ez set up
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install and it works great with Comcast cable. They have direction with it you don't even have to call the cable company. You can do right on line and do it. About 5 minutes and your done love that part.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Works Great. Was easy to set up
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works Great. Was easy to set up. Works with STRATUSIQ / Falcon Broadband. Bought it on sell. It had more features then Higher priced modems. Can accommodate up to 10Gbit speed from an ISP. FUTURE PROOF.
I would recommend this to a friend
Rated 4 out of 5 stars
Good but expensive
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice and stable. It was a nice progression in equipment but i wish it was a bit cheaper.
I would recommend this to a friend
Rated 5 out of 5 stars
Great modem for the price!
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Previously had the 3.0 version and felt it was time to upgrade my home network. Great modem for the price!
I would recommend this to a friend
Pros mentioned:
Setup
Cons mentioned:
Heat
Rated 3 out of 5 stars
Didn't last long
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked great for a while, but it runs super hot and had to be rebooted often. It connected to Xfinity seamlessly and was easy to setup. I just replaced it in December 2020, so not a good value imo.
No, I would not recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My cable company upgraded my service, needed a new Cable Modem, I picked the ARRIS SURFBOARD 32x8 DOCSIS 3.1 CABLE MODEM. It works great happy with the performance and happy with the product.
I would recommend this to a friend
Pros mentioned:
Connectivity
Rated 5 out of 5 stars
Compatible with Cox
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought it to avoid renting one from Cox. Works well and compatible as advertised. I use it with the Eero system to have reliable WiFi throughout the house.