Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 5,254 reviews
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great Item
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had an older model Arris and upgraded to this model and couldn't be happier. It has increased both download and upload speeds and added a huge boost while gaming online with both PC and Xbox.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Works for our needs
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We used this exact model for about 5 years, started having issues and decided to get the same model again. Does what it needs to
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Very Happy!
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Rocks! Fast speeds right away. I had challenges with cable company, but not with this modem speeds are just right.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Good cable modem
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Working great so far and very easy to set up. It has all the options for various network setups including 2.4ghz, 5ghz and guest.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 4 out of 5 stars
Great value.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great modem for spectrum internet users. However don’t buy this thinking you’ll get full capability as spectrum requires you to use their equipment to have the 1Gb internet speed. But for all other speeds this is great
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
Solved my in-laws' internet issues.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was used to install proper and good internet in my inlaws' home. Has worked flawlessly.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Works perfectly
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great with my 1gb service with Mediacom. I tried a few other modems and this is the best one out there so far and is very reliable. I haven't had to reset it for a few months.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Update device for speed
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
couldn't be happier with the ease of installation. Purchased this to replace a slower modem/router.
I didn't need the router part as I use a mesh system. Speeds are great.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
GigaBlast!!!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this modem as a requirement for GigaBlast internet service. I have my own wireless system, so I didn't need a wireless modem. This modem does exactly as it is designed. I definitely recommend.
I would recommend this to a friend
Rated 4 out of 5 stars
Router
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This router does as is expected. The relatively low price for this particular router makes this product a very good deal. The design and color selection of the lights are appealing.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Nice Modem, works well!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The modem was easy to set up. The most difficult part of the process was dealing with the cable internet people in getting the modem accepted into their system.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great modem reliable and fast
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this modem because I have gigabit service. My provider said that the fastest speed I would be able to get is 970 MBS. Well I've been getting up to 1270 MBS Wi-Fi devices. This is a wonderful modem I love it.
I would recommend this to a friend
Rated 5 out of 5 stars
Solid DOCSIS 3.1 Modem
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Replaced an ARRIS SB6121, a solid modem!
This is the same foorprint as the SB6121 and easy to transition to with the same status LEDs.
I would recommend this to a friend
Rated 5 out of 5 stars
Arris Surf medem
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased from Amazon for the Arris combine wifi and modem. Tried install but Cox said it wasn't compatible with the company policy since it was for the business. Was very upset that I had to run to the bestbuy and purchased separate modem & wifi. Bestbuy customer service was great and I was somewhat relived since they were letting me know what is the best product to recommend and plus their own opinion from their own purchase. I am much relived, everything worked out great
Ended up return Amazon purchase.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great Modem, Great Price
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect modem at the perfect price for our needs. We researched long and hard before deciding on this one and we couldn’t be more pleased.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
ARRIS Modem - Postive Feedback
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very easy to set-up; Patrick sales member gave me advice on which modem would well with my needs, and this modem does.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Works great and reasonably priced
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed a modem that could handle gigablast, this one didn’t disappoint! Pair it with a good router and you’re good to game or stream things to your heart’s content!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Nice unit
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up, so far works like a charm. Large, bright lights so you can easily see connection status.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Excellent product
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product. Would recommend this product again.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Modem!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The item had an easy setup and I was able to use it seamlessly with my provider.