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Customer Ratings & Reviews

$169.00

Customer reviews

Rating 4.6 out of 5 stars with 5341 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the SURFboard SB8200 modem, especially its speed and overall performance. Many find it easy to set up and appreciate its compatibility and compact size. Some customers have noted concerns about heat, and a few have reported issues with the Ethernet port. However, the modem is generally well-received for providing fast connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 5,341 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older model Arris and upgraded to this model and couldn't be happier. It has increased both download and upload speeds and added a huge boost while gaming online with both PC and Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for the price. Setup wasn't working at first and had to call support for them to do something on their end. After that it works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Motorola SURFboard modems are the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best and one of the fastest modem iv ever owned. Definitely five star review SB8200

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not paying the cable company when I can get this and save thousands. Works great haven't had one issue does everything I need it to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arrir SB8200 Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris SB8200 was easy to setup. I used it to replace an older modem that limited my internet speed

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Didn't last long

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a while, but it runs super hot and had to be rebooted often. It connected to Xfinity seamlessly and was easy to setup. I just replaced it in December 2020, so not a good value imo.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple annd great modem that almost anyone could install for themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Modem and excellent Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best modem we have purchased so far. We have had a few modems over the years but, this is the definitely the best we have had.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I confirmed with my IP the use of this modem. Setup was simple and internet speeds increase was what I expected. Streaming speeds are so much better and downloads/uploads are incredibly fast. Highly recommend this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and overall ease to use no issues at all

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super fast and future proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my cox Internet since I was tired of paying $7 a month for a slow modem. Got the 3.1 since cox was getting giga blast in my area soon. This modem made the internet faster for sure, I am on the 300mbps plan.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Wasn't getting speeds paid for with older modem. This one increased upload from 10 to 50. Download speeds are only marginally better. Thinking router is now the issue.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Update device for speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    couldn't be happier with the ease of installation. Purchased this to replace a slower modem/router. I didn't need the router part as I use a mesh system. Speeds are great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Internet product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good. It was a great investment. We’re glad we did it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and stable operation, fast speeds. Worst part is registering it with our cable provider but once that's done its pretty bulletproof

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't pay those rental fee's

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, ISP was going to charge me $15/month to rent theirs. This will pay for itself in a year even with the 2 year geek squad protection plan.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Equipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works much better than the equiipment provided by Breezline

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install and register and seems to work with out fault.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced 2 year old modem and expected only slight improvement. Happily surprised when my son told me his online gaming improved significantly. Much better than expected as all networked items now are faster as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worked Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked Great but updated to a better one i thought might be better

    I would recommend this to a friend