Customer Ratings & Reviews

Plugged it in. Called ISP to provide MAC ID to enable. Modem connected. Ran speed test and better performance than my +5 year old Surfboard that failed. Hoping for more than 5 years from this one.

The modem was easy to set up. The most difficult part of the process was dealing with the cable internet people in getting the modem accepted into their system.

Needed a modem that could handle gigablast, this one didn’t disappoint! Pair it with a good router and you’re good to game or stream things to your heart’s content!

Pairs well with comcast after one call to them to register it

Easy to setup and use. Much better than our previous setup

Great modem for spectrum internet users. However don’t buy this thinking you’ll get full capability as spectrum requires you to use their equipment to have the 1Gb internet speed. But for all other speeds this is great

Awesome performance better than expected multiple devices all clock at over 1 GB simultaneously A+++

Works great and easy to use! Highly recommend. Don’t waste time one the other ones out there.

excellent so far, It's been less than a month but Arris is a great product. Recommended by Spectrum. Takes excessively long to get it registered with Spectrum.

Awesome speed. Was having internet issues prior to installing this. No more issues. I use with Orbi. All my problems are gone and neighbors jealous of my speed and range.

Modem works great. Got it on Sale to replace my cable modem and save $15 a month on my internet bill. Set up was easy using an app.

Purchased this cable modem for a new Xfinity installation. The product functioned well when either one of the two 1Gb Ethernet cable ports were used to connect a laptop computer. When a Netgear Nighthawk AC1900 router was connected, none of the associated WiFi devices could connect to the Internet. The problem was resolved by installing a Netgear 1Gbx5 port switch between the ARRIS SURFboard modem and Netgear Nighthawk router. It is not clear whether this is a compatibility issue inherent in the ARRIS modem or the Netgear router.

I bought this because I needed my own box for my internet but it was the wrong one so I returned it. But for the time I had it, it was nice. It’s not too big, I wanted to keep it but had no need for it. It was easy to use just follow the instructions.

Works great! Easy to set up. Calling & waiting on the phone to talk to the internet provider took the longest time.

I just connected this last night and now my internet coming in is 2x faster. I had to call my internet company to give them them the MAC #. Once I did that it increase 2fold.

Absolutely love it! It is compatible with Cox too!

Easy setup, just plug it in and turn it on. Your isp may need to manually recognize it if automatic recognition doesn't work.

This is the 2nd Arris Cable Modem that I have purchased. I had to upgrade as I increased my Internet Speed to 1 GB. You will save a lot of money by purchasing this instead of renting one from you cable provider.

I prefer my own networking gear as opposed to renting from the provider. This works for my current 1gb wired speed and allows for increases without the need to replace. You cant go wrong.

super super good router! no issues i’d really recommend.