Customer Ratings & Reviews
- Model:
- E203MA-TBCL232A
- SKU:
- 6266502
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the price, portability, size, weight, ease of use, and battery life of the 11.6" Laptop. They appreciate that it is affordable, easy to carry around, and has a long battery life. Some customers also find it to be a great gift option. However, some customers have concerns about its slow performance, limited storage, and small memory. They also mention that it is not suitable for gaming unless it's web-based.
This summary was generated by AI based on customer reviews.
Windows 10 S not 10
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Research Windows 10 S first. If you don't mind, go for it. Good for basic needs and for kids.
I would recommend this to a friendBrand response from Asus_Answers
Posted .Dear Ricky,
I do understand your concern regarding WIDOWS 10 S. It is a WINDOWS 10 OS version for simple computing, speed and security. Surely, lots of satisfied customers, having positive experience using the product, will agree with me that the unit is a decent system that is perfect for running basic and light computing applications, without compromising system stability and performance. Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Can't use Windows apps
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can't use normal Windows apps, app store only. Power brick overheats after 2 minutes and you can't change laptop settings or even load the Microsoft store properly. Waste of money. I'm returning ASAP.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Moose,
I certainly understand the inconvenience this may have caused you if you are unable to install third-party applications or software. The laptop came pre-installed with WINDOWS 10 S version, which only allows to install and run software or applications available at the Microsoft Store. Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Caveat Emptor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy Specs indicate that the Operating System is Windows 10 Home, but it is actually Windows 10 S. It booted up only 5 times. Now it is dead. So the OS doesn't really matter anymore.
No, I would not recommend this to a friendafter the initial setup, it gives a black screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After the initial setup, it boots up to a black screen with a cursor. I have seen this in other reviews but didn't pay attention. I returned it.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear dude,
Thank you for the review. I certainly understand your dissatisfaction with the quality of the product and your concern regarding the black screen with a cursor after the initial setup. All ASUS products undergo intensive quality control testing and inspections, and are built to last, this is considered to be a random problem. If you have any questions regarding technical issues and service, please contact me at [email protected] or speak to an ASUS live support agent 24/7. We would be more than happy to assist you.
Regards,
Nina
ASUS Customer Loyalty
Terrible. Died after 30 min
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. Very disappointed child on Christmas morning when this worked for about 30 minutes and then died. Would not turn back on. Returned it and paid the extr $30 for a Samsung Chromebook.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Jb80,
Thank you for writing a comment for the product. I do understand your disappointment and the inconvenience if the system will not boot up or power on suddenly. Usually, you will do the following to resolve the issue. Try to do a power cycle a couple of times. Shut it down completely, wait for at least 10 seconds then power on. Please wait, if the system is applying updates in the System Registry, it will black screen temporarily. If it still black screen after a few minutes, at least 10 minutes, please repeat the power cycle process again. Please verify if the AC adapter was properly connected from the laptop to a working surge protector or AC outlet and the power button is being pressed all the way down to trigger a power on signal. Also, please try to disconnect the power cable and let the unit drain for 24 hours to clear the memory and reset the hardware to default settings. After doing this, please reconnect your AC adapter then power on the unit. If you need further assistance, please email me at [email protected] and I will be more than happy to help.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty