Customer Ratings & Reviews
- Model:
- E210MA-TB.CL464BK
- |
- SKU:
- 6498805
Customer reviews
Rating 4.2 out of 5 stars with 755 reviews
(755 customer reviews)Rating by feature
- Battery Life4.3
Rating 4.3 out of 5 stars
- Speed3.9
Rating 3.9 out of 5 stars
- Display4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers value the 11.6" laptop's ease of use, compact size, and affordability. Positive feedback also highlights its lightweight design and satisfactory performance for basic tasks. However, some users express concerns regarding the battery life, limited storage capacity, and RAM. A few also mention issues with the touchpad.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Bought for school and have had no issues with it
I would recommend this to a friendRated 5 out of 5 stars
ASUS laptop is a bargain!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price and availability are great! Office 365 and Arduino Apps make this an effective learning tool. Battery life is good, graphics and touch pad sensitivity also rate high. Makes a great tool for estimate and invoice generation on the go. Invaluable!
I would recommend this to a friendRated 5 out of 5 stars
Notebook
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good product. Had a good experience with it
I would recommend this to a friendRated 5 out of 5 stars
Good college online class computer to start with
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son for Christmas for online classes. He is just starting classes. He has liked the computer so far. It is interesting to see the number pad where the mouse is usually. Very useful when/if needed. Glad there is an on/of button.
I would recommend this to a friendRated 3 out of 5 stars
slow, lags
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I knew when I bought it that it wasn't a fancy laptop, but it was a great price. It is very slow, plus the kids cannot play games on it, it frustrates them because it lags. But it's fine for documents.
No, I would not recommend this to a friendRated 4 out of 5 stars
Budget laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it’s good for it’s price, I just use it for schoolwork and music. too much of anything else and it’s pretty much useless
I would recommend this to a friend- Pros mentioned:Ease of use, Weight
Rated 4 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable laptop with very light weight in case you need Cary it always
I would recommend this to a friend Rated 5 out of 5 stars
Needed something cheap to run linux on
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, no issues and works for my linux purposes just fine.
I would recommend this to a friendRated 4 out of 5 stars
ASUS Laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product came when it was supposed to. Gets the job done for an inexpensive price but you get what you pay for.
I would recommend this to a friendRated 5 out of 5 stars
What a great laptop!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! I have no regrets purchasing this laptop!
I would recommend this to a friendRated 1 out of 5 stars
You get what you pay for
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this laptop one week and it took that whole week to set it up. We bought it for my boys to do extra reading and math help online. They closed the laptop because they were done, and i guess it was too hard that they shut it. The screen cracked. Yes that easily. And that is ridiculous because to fix the screen will cost more than the laptop itself. Waste of money.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear user856726
We appreciate you sharing your feedback on this model. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have and that you have to return it. We do value our customers and take negative customer service experience very seriously. If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2201046949-0044) for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Saskeia,
ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
Price & Performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is what it offers. So if you are getting it for very basic needs that it is capable of, you are all good.
I would recommend this to a friendRated 4 out of 5 stars
Ok tablet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very handy , cant run many apps at the same time, 1 or 2, will be fine, anything over that and it gets very slow.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
ASUS laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mainly so the kids could play Roblox. At first, it said the operating system wasn't compatible with the game but then I found I could download it in Google Play. It is the perfect size for the kids but also does pretty much everything my more expensive laptop does.
I would recommend this to a friend Rated 5 out of 5 stars
Gamer Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t know this was a “gamer laptop” I purchased this for my 8 year old for $85 smacka Roos!! Lol he loves it it’s HD also..I had no idea it was a gamer laptop by the way! He was ecstatic when he opened it for Christmas!
I would recommend this to a friendRated 5 out of 5 stars
Great little laptop.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for surfing the web and doing online school work. Battery lasts for at least 5-8 hours depending on brightness. Storage can be upgraded as well which may come in handy for some.
I would recommend this to a friend- Pros mentioned:Weight
Rated 2 out of 5 stars
Negative review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard kept being confusing and hard with numbers. And to sign-in was very complicated. It also glitch and Had issues signing in, Smalll screen and I Wouldn't refer to friends. The weight of it was perfect for travels though. Only other upside is the battery life. Just to be honest
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear TiffanyR,
We're sorry to hear about the unfortunate experience you're having with the glitching on this model. We would recommend that you update the chipset driver on this model from the link below. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Driver: https://www.asus.com/laptops/for-home/all-series/asus-e210/helpdesk_download/?model2Name=ASUS-E210
- Cons mentioned:Battery life
Rated 2 out of 5 stars
Regret my purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price is wonderful when u need something asap but It literally does not hold a charge at all. I will fully charge it (100%) then turn it off and when I turn it back on it's at 10%. So it works ok, it's extremely slow but it HAS TO BE PLUGGED IN CONSTANTLY! I do highly regret my purchase!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Tiffany,
We certainly understand your disappointment and the inconvenience this may have caused.
All ASUS products undergo intensive quality control testing and inspections, the battery issue is random. ASUS provides one year warranty coverage in order to fix or repair any hardware or part that stop working prematurely under normal usage. In regards to the slow speed, this an entry-level laptop that runs basic or light computing applications without compromising system speed or performance as long as Windows and drivers are up to date. Also, please ensure this laptop has access to an established and working router or access point, it is getting an excellent signal while accessing web applications since poor and unstable internet connection will definitely affect system performance.
If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Rated 3 out of 5 stars
Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that since it was on sale it was cheap even if it wasn’t on sale it’s still cheap. That’s what I like about it and it’s good that you can do work schoolwork on it. The only problem is when I have multiple tabs open. It’s so slow like I can have four tabs open with a lot of space and nothing else open but those four types and it’s insanely slow.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Demon,
We're sorry to hear about the unfortunate experience you're having with your unit running slow. Please allow us to ake your experience with ASUS a better one. We would recommend that you attempt the steps in the FAQ below to resolve this issue.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
[Notebook/Desktop/AIO] Troubleshooting - System is running slowly: https://www.asus.com/support/FAQ/1042398/
- Pros mentioned:Speed
Rated 5 out of 5 stars
Just a fine little laptop.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had been trying to find a better tablet, but I also thought about a keyboard. This is a full computer, faster than most tablets and iPads from (what I've experienced). I think I also tired of cleaning the tablet screen too. Anyway, I turned off S mode and installed the things I wanted along with Malwarebytes free version. It is just fine and is the closest thing to a computer that could be my only computer if I had to make that choice.
I would recommend this to a friend









