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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 756 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the 11.6" laptop's ease of use, compact size, and affordability. Positive feedback also highlights its lightweight design and satisfactory performance for basic tasks. However, some users express concerns regarding the battery life, limited storage capacity, and RAM. A few also mention issues with the touchpad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 756 reviews
  • Rated 4 out of 5 stars

    Cheap laptop but well built

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but is extremely slow. I knew that going in but at least it works

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Don’t do it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Randomly turns itself off. You have to restart to turn it on if you’re inactive for more than a few seconds. Has to stay plugged in (only holds a charge for an hour or so). For $110, it’s fine I suppose, but if I hadn’t gotten it on clearance I would return it.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear TaliaElle,

      I'm sorry to hear that you are unsatisfied with the build quality and performance of your unit. We are always known to satisfy our customers with the best quality and features. Rest assured that this feedback will not be unnoted. All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, what you've experienced was not intentional and this is a random case. Have you tried to update the firmware of the unit, if you have not already tried, please use the link below. If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2203000658-0028) for us to better assist you. Thank you for choosing ASUS!
      https://www.asus.com/support/FAQ/1008276/​

      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good computer small enough to carry if need too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    REVIEW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some problems setting it up; Cannot delete more than 1 incoming email msg at a time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Bought for school and have had no issues with it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Hype is Real Folks…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop when used for its intended purpose! Anybody complaining about this laptop not being able to do games, or it not being powerful or fast enough is just totally ignorant. It is NOT meant for those purposes. If you want a great laptop for schoolwork, to get online with, to check your email and do some spreadsheets and word documents and some YouTube/Netflix watching, then this is perfect, and is super portable. Don’t give it a bad rating because you’re too ignorant to use it for its intended purpose!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for what it's worth. Gets the job done and I appreciate how small it is. Very portable and affordable.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good except for battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd give it five stars except for ridiculously short battery life. Low price, clever touchpad, pretty good performance . . . all make this a great option if you keep it plugged in.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Paull.,

      We're sorry to hear about the unfortunate experience you had with your unit having short battery life. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. Have you tried updating the Bios? Please attempt the steps from the FAQ below. For further troubleshooting, send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2202015478-0005) for us to better assist you.




      Thank you for choosing ASUS!
      Best Regards,
      Ramon,
      ASUS Customer Loyalty US Support



      Troubleshooting - https://www.asus.com/support/FAQ/1043914/ Asus

  • Rated 5 out of 5 stars

    ASUS computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with my computer. it is working well and is just what I needed. I was also pleased with the service I received at the store. I will likely shop at Best Buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed something cheap to run linux on

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no issues and works for my linux purposes just fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid computer if you want something for work or on the go

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Netbook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is small enough and very light weight. I would definitely recommend it, especially for college students. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't want anything big and fancy, just needed a small laptop. Works great for what i need it for. Would be nice for a child or anyone just starting out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Notebook

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product. Had a good experience with it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the perfect laptop for e mail and web browsing; fast response, lightweight, and very affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great small computer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultimately I did not end up keeping it but it is a sound computer I just wanted one with a bigger screen I just got the next side up in the same model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    ASUS 11.6" Laptop - Intel Celeron N4020

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a smaller version of the Asus Laptop that I have used for two years. Love the size and portability for travel.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Avoid

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working properly after a month. Avoid this just spend the extra dollar for a better one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    What a great laptop!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! I have no regrets purchasing this laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I needed a portable windows PC to fill in on programs my MacBook Pro wouldn’t run. The screen resolution isn’t great but it’s a good laptop for the price for sure!

    I would recommend this to a friend