Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $45.99
Clearance
The comparable value price is $229.99

Customer reviews

Rating 4.2 out of 5 stars with 756 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the 11.6" laptop's ease of use, compact size, and affordability. Positive feedback also highlights its lightweight design and satisfactory performance for basic tasks. However, some users express concerns regarding the battery life, limited storage capacity, and RAM. A few also mention issues with the touchpad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 756 reviews
  • Rated 5 out of 5 stars

    Awesome and great value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer. Great value and my daughteroved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    grandma

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer for my grand daughter. she loves it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good but weak battery

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All was great except battery is weak compared to my other Asus. Took back to BB but only a little better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Basic Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic 11 laptop with Windows 10 for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended by my grandson 14yr old . Enjou

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to beat the price for this level of laptop. I just needed it for web research on Google app usage and zoom.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Good but could be better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes a great laptop for traveling. For regular use, the 64GB hard drive can be a bit limiting.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    ASUS - 11.6" Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ASUS - 11.6" Laptop - Intel Celeron N4020 - 4GB Memory - 64GB eMMC - Good for small purpose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    But from BEST BUY!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know everyone has their own opinions and reservations about certain brands. But this Asus is a middle of the field laptop. She isn’t the fastest but certainly not the slowest! Most laptops are responsible these days anyhow right?!? It’s not the brand I’m buying that matters most to me. Whatever I’m buying it’s coming from Best Buy!!! The selection, quality, PROCE, and support is second to none! The tech warranty is worth it’s weight in gold and for me there is never any questions asked or hassle when claiming warranty. And as far as these laptops go. I bought 4. One for each one of my field crews. That love them!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is OK only for using websites and the social media

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good budget computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This notebook PC is compact and is a good option for saving money while shopping for a PC.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 3 out of 5 stars

    Does the jobb

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and great size would recommend. Gets the job done!

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Erin,


      We appreciate you sharing your feedback on this model. We do value our customers and take negative customer service experience very seriously. We definitely understand and we value your feedback and concerns as this will aid in any improvements that need to be made.

      If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2207018800-0002) for us to better assist you.


      Thank you for choosing ASUS!
      Best Regards,
      Ramon,
      ASUS Customer Loyalty US Support Asus

  • Rated 2 out of 5 stars

    Cheap but no memory and poor wireless

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of $100, it’s not a bad laptop. The hard drive is too small for larger projects and task, and the internet is unreliable, failing to connect to far from routers I’ve tested at home and around town. For simple work, wired with Ethernet, maybe as a desk terminal, it might do well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    super deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super great lil laptop and pretty fast.for the money its the best deal ive gotten i a long time.. Would suggest you to get one.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    N4020 computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sale price, it's a perfect fit for me and what I need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mrs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just doesn’t always turn on right away. We have to wait and continue to try to get it to power up

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear DaniliaG,

      We are sorry to hear about the unfortunate experience you're having with your unit powering on. Please perform a hard restart
      1. Unplug the charger
      2. Press and hold the power button for 1 full minute
      3. Plug in only the charger and start up normally
      If the issue persist, we would recommend that you have the unit sent in for servicing so we can have our team look into this issue.
      For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Rated 3 out of 5 stars

    Great price but slow ram

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for a value but little slow processor. I use it for Google searches or to make research notes

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Razi,


      It's unfortunate to hear that your unit is running slow. This is not the quality of service expected from ASUS. Please allow us to make your experience with ASUS a better one. Have you tried updating your Windows to the latest version? Please follow the steps in the FAQ below.
      For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2202015478-0022) for us to better assist you.


      Thank you for choosing ASUS.
      Best Regards,
      Ramon
      ASUS Customer Loyalty US Support


      Troubleshooting - https://www.asus.com/support/FAQ/1042398/ Asus

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    okay

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple and easy to use......decent size just right for what i use it for

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    gets the job done slowly

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid build Windows OS Office 365 for 1-year slow processor patience needed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Very Satisfied

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a bad laptop but it's efficient and great for the price. Very satisfied

    I would recommend this to a friend