Customer Ratings & Reviews
- Model:
- E210MA-TB.CL464BK
- SKU:
- 6498805
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 3.9 out of 5 stars
- Display
Rating 4.2 out of 5 stars
Customers are saying
Customers value the 11.6" laptop's ease of use, compact size, and affordability. Positive feedback also highlights its lightweight design and satisfactory performance for basic tasks. However, some users express concerns regarding the battery life, limited storage capacity, and RAM. A few also mention issues with the touchpad.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ram
RAM is too less for winfows
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4GB ram kills the laptop. OS needs almost all the ram to run so very slow for my needs. Display also not too great. Had to return it
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear miked443,
It's unfortunate to hear about the experience you had with your unit being slow and that you had to return it. This is not the quality of service expected from ASUS and this is absolutely not the experience we want you to have. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to improve our future models.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2202015478-0018) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Ramon
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1042398/
- Cons mentioned:Storage
Honest review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m only rating it a 1 star because it didn’t serve for what I got it for. My daughter likes to download certain games such as the sims but it didn’t have enough room for her to do so. Otherwise it’s ok
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear JakenaB,
We do understand your concern regarding the limited storage space.
There is an ample amount of storage space in order to run WINDOWS and popular software or applications efficiently. However, since cumulative WINDOWS Update is being released periodically, additional third-party software being installed, and the OS file size becomes bigger with files being added, the space available may be limited. This can easily be resolved by using a memory card for saving documents, photos or videos, and for installing third-party applications. The C drive will be mainly use for WINDOWS Update installation. For detailed instruction on how to do this, please go visit Microsoft's Knowledge Base.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Price
Good for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price. I bought it for my son to use it for online school
I would recommend this to a friend - Cons mentioned:Storage
Awesome value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for what I needed. Make sure you get an external hard drive. I run any large programs directly off my external.
I would recommend this to a friend - Pros mentioned:Size
Portable ham radio operation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a small inexpensive laptop for portable Ham Radio operation. This meet both of theses requirements nicely.
I would recommend this to a friend Basic boring box.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did just expect this to be a basic laptop but it is slow. No Provision for SD card. Got message for Window upgrade . When followed prompt for upgrade the laptop froze. Bestbuy had to reinstall windows through Total Tech support . Thank you BB
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Trik,
We do understand your disappointment if you are experiencing slow system speed or performance issue with the laptop.
Certainly, the laptop was designed as an entry-level computer that runs basic and light computing applications like web-surfing, emailing and word-processing without compromising system stability and performance.
Keeping Windows updated will maintain optimum system stability and performance, please update if Windows was outdated. While accessing web applications, please make sure the unit has access to an established router and internet service is working properly since this will definitely affect system speed and performance. Also, clearing internet cache or browsing history will improve system performance. If these steps were already performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.
If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Price
Great Laptop for a great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product for this price. It was like what i expected.
I would recommend this to a friend No go
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not a good laptop. Hard to use and not at all what we expected. I did return it.
No, I would not recommend this to a friendLittle laptop!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this laptop for my dad a few weeks before his birthday. If you are just needing one for common things like paying bills or shopping for things online you can't beat the price it was. It does come with windows 11 and has a lock on it to prevent installing unwanted and nonauthorized apps which prevents possible security breaches. Don't plan on playing any AAA games on it since the graphics card is more of a entry level grade.
I would recommend this to a friend- Pros mentioned:Ease of use
Not bad for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this laptop, it serves its purpose. Easy to use.
I would recommend this to a friend Missing features!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No micro-SD slot that’s shown in the product description and photos. Someone had also asked in the questions if this exact model includes the feature, and an ASUS rep answered “Yes, it does”. I contacted Best Buy for a replacement and was sent the same laptop with no micro-SD slot. Hard to tell if this is an ASUS or BB issue, (read other reviews on here and found similar complaints on lack of advertised features), but I’ll be returning this AGAIN and taking my business elsewhere.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear FrustratedBuyer,
It's unfortunate to hear that you didn't receive the unit as advertised. What you've experienced was not intentional and this is a random case. I'm happy to investigate your specific model, you can submit your serial number at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Not a Good Laptop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband bought this to use to run diagnostics on vehicles. It was to slow so we returned it. 2 stars because Best Buy returned it without any problems.
No, I would not recommend this to a friendScreen light isn’t good
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One things I really disappointed about it because it has very dim display even i turned on it brightest mode. Still can’t see display good enough. I know it’s affordable but display bright wasn’t good
No, I would not recommend this to a friend- Pros mentioned:Speed
School Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my son for college and it’s working at a great speed. It’s exactly what he needed!
I would recommend this to a friend - Cons mentioned:Battery life
Light duty laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a workhorse of a laptop! The battery barely holds a charge, and the screen is not at all up to what we would consider to be "modern." Nonetheless, it serves my need well, but it is very light duty.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Xura,
We appreciate you sharing your feedback on this model as this will aid in any improvements that need to be made. However, if you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. I'll be happy to provide a quick resolution to your case. Thank you for choosing ASUS!
Best Regards,
Jonelle,
ASUS Customer Loyalty US Support
- Pros mentioned:Ease of use
Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this and ultimately returned it but before i did i loved it. I just needed the money.
I would recommend this to a friend - Pros mentioned:Price
Recommend Item
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My nephew is in love with his computer. Can't be thankful enough that I got a great deal on this.
I would recommend this to a friend - Pros mentioned:Size
Serves my purpose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small but has everything I need. I love the features it has
I would recommend this to a friend - Pros mentioned:Size
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super fantastic and compact. Arriver earlier than expected and works like a dream
I would recommend this to a friend Garbage
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash. Can’t even handle using 2 or more programs. Doing IT I’ve done everything to speed these up and they are just trash. Hardware is garbage. Just avoid these low grade cheap laptops. Get a minimum of an intel i5 processor.
No, I would not recommend this to a friend