Customer Ratings & Reviews
- Model:
- E210MA-TB.CL464BK
- SKU:
- 6498805
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 3.9 out of 5 stars
- Display
Rating 4.2 out of 5 stars
Customers are saying
Customers value the 11.6" laptop's ease of use, compact size, and affordability. Positive feedback also highlights its lightweight design and satisfactory performance for basic tasks. However, some users express concerns regarding the battery life, limited storage capacity, and RAM. A few also mention issues with the touchpad.
This summary was generated by AI based on customer reviews.
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good good good good good goodGood good good good good good
I would recommend this to a friendLaptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sharp, simple to use and compact. Display screen is good.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price easy set up for my daughter headed to college
I would recommend this to a friendGreat little laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this as a replacement laptop for our niece. It does everything she needs to do (currently in highschool). Great de on a great laptop
I would recommend this to a friendTotally Worthless.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing died within a few days. I bought it on sale at a ridiculously low price. I wrote it off as a bad experience.
No, I would not recommend this to a friendazus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good everything seems to be working fine except i keep getting a clicking noise every so often
I would recommend this to a friendIntel Celeron N4020
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Asus LapTop I bought serves it purpose very well not that fast as expected but do the things I need to do on my everyday need.
I would recommend this to a friendSucks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate this laptop, it sucks, doesnt have google play store and the app store it has sucks..
No, I would not recommend this to a friendGood buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for Roblox laggy for other games but its nice ainple laptop
I would recommend this to a friendDied
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After two years of only using it to check emails and do basic browsing it just stopped working. Won't turn on or charge.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Small inexpensive computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The print is very small. Hard to read for any one having eye problems. Reading email is good. Limited downloads. Very portable. The battery is good. The price is right.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Philb561,
Thank you so much for the feedback, we are happy to hear that the battery is good and portable. As for anyone with eye problems, you can increase the font size for a better view. If you have any technical concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Lemon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has stopped working already. Geek Squad wants me to pay to have it fixed because I didn’t purchase additional virus protection
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JessieE,
,
We regret to learn that your laptop stop working and best buy was unable to assist you . Please allow us to make your experience with ASUS a better one. We certainly understand your disappointment with the quality of the product that was received and the inconvenience this may have caused you. This is not a normal reflection of how our company handles customer services. We do value our customers and take negative customer service experience very seriously. Please provide me with more details on this situation so we can take the appropriate steps to get these issues straightened out. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2201046949-0045
) for us to better assist you. Thank you for choosing ASUS.
Best Regards
Schottky
ASUS Customer Loyalty US Support
The Notebook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not to shabby for a notebook. It does the job for what you are working, like homework for, or just paperwork.
I would recommend this to a friendSonya
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband was pleased with Christmas present!!!!!
I would recommend this to a friendgood
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works wonerdefruk will buy agin in the fyrture.....
I would recommend this to a friendNot a good laptop for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not a good buy for me the laptop just start acting up i was disappointing because i really like the reviews on it
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Tammy,
We're sorry to hear about the unfortunate experience you're having with this model acting up. Can you please provide us with more details on the issues you're having with this model? We would love to have your issue resolved in a timely manner. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
No cord to charge laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop came with no charger and I bought a charger for it and the laptop wouldn't even turn on I would like my money back that's what I would like
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear DadidH,
We are sorry to hear about the missing accessory. We would recommend that you reach out to your place of purchase to receive one.We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Won’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It won’t turn I tried everything and it won’t and they won’t do nothing about it
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Tayp,
We are sorry to hear that you're having wissue getting your unit to power on. Please allow us to make your experience with ASUS a better one. We would recommend that you attempt the steps in the link below.We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Troubleshooting: https://www.asus.com/support/FAQ/1014276/
Not worth it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop as a birthday gift for my 9 y.o. Right away there were problems with downloading games to play. So now its collecting dust
No, I would not recommend this to a friendNot satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is not compatible to the device I need to connect it to and then I can't return it. So I have no use for it
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ivy04,
We're sorry to hear about the compatibility issues you're having with this model. Can you please provide us with more information on the device you are try to connect to this unit? We would love to have you issues resolved in a timely manner. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support