Customer Ratings & Reviews
- Model:
- E210MA-TB.CL464BK
- SKU:
- 6498805
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 3.9 out of 5 stars
- Display
Rating 4.2 out of 5 stars
Customers are saying
Customers value the 11.6" laptop's ease of use, compact size, and affordability. Positive feedback also highlights its lightweight design and satisfactory performance for basic tasks. However, some users express concerns regarding the battery life, limited storage capacity, and RAM. A few also mention issues with the touchpad.
This summary was generated by AI based on customer reviews.
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer for general use - need reliable pc for work
I would recommend this to a friendComputer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it perfect fit for my business!!!!!!!!!!!!!’n
I would recommend this to a friendCheap windows item
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice item, windows for around 100 bucks. Could not hope more.
I would recommend this to a friendSmall but pretty handy for a student
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my 10 year old daughter and she loves it
I would recommend this to a friendComputer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He got that fire cuh, really good service and we got good guy
I would recommend this to a friendgreat value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent i would not have expected it to be so good
I would recommend this to a friendwell chosen purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the specs on this device and would totally reccomend!
I would recommend this to a friendLittle laptop with great features!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Little laptop that is a wonderful help to have!
I would recommend this to a friendCheap price but bad product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used this only once that's the day I received it.The next day some technical problems.Maybe its just my luck.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Sancyn,
We sincerely apologize for the technical issues you experienced with this laptop. We can assure you that this is not the norm and is not the kind of quality to expect from ASUS products. Please reach out to our technical support, you can find our contact information in the link below. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2201046949-0037" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
https://www.asus.com/us/support/callus
PERFECT
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thjs a s bought for my husband to download music.
I would recommend this to a friendAsus 11.6 laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent features well Graphic card really wonderful
I would recommend this to a friendfeedback
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great quality! will refer to a friend. Fast shipping
I would recommend this to a friendLap top
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave them five stars. They were all very helpful.
I would recommend this to a friendQuick
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came quick...getting use to it with the new system
I would recommend this to a friendAsus E210m Laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop comes in S Mode. Which I do not like as you cannot use any apps outside of Microsoft unlessyou take it out of S Mode.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Quarski,
We appreciate you sharing your feedback on this model. We do value our customers and take negative customer service experience very seriously. Windows 11 in S mode is a version of Windows 11 that is optimized for security and performance. To increase security, it allows only apps from Microsoft Store, and requires Microsoft Edge for safe browsing. There's no charge to switch out of S mode, but you won't be able to turn it back on.
On your PC running Windows 11 in S mode, open Settings > System > Activation. Find the Switch to Windows 11 Pro section, then select the Go to the Store link. On the page that appears in Microsoft Store (Switch out of S mode or a similar page), select the Get button. After you confirm this action, you'll be able to install apps from outside Microsoft Store.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2207018800-0001) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Ramon,
ASUS Customer Loyalty US Support
Freezes constantly
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know how anyone uses this thing, it freezes constantly.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear ScottL,
We are sorry to hear about the issues you are having with your unit constantly freezing. Please allow us to make your experience with ASUS a better one. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Troubleshooting: https://www.asus.com/us/support/FAQ/1042613/#:~:text=Please%20turn%20off%20the%20laptop,try%20to%20restart%20your%20laptop.
Would not recommend.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure why this exists. There are so many similar options with better features. A slow computer for simple tasks.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear that your unit is running slow. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have. We do value our customers and take negative customer service experience very seriously. Have you tried updating your Windows? Please follow the steps in the FAQ below.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2202015478-0017) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Ramon,
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1042398/
Only for kids
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great first computer for kids only. Processor slow .
No, I would not recommend this to a friendDoesn't work as it should
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It won't connect to wifi so I can set it up and I won't let me turn it on in settings
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear LaceyU,
We regret to learn that you are having Wi-Fi issues ,We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ: [Notebook/Desktop/AIO] Troubleshooting - Wireless Network Problems-https://www.asus.com/us/support/FAQ/1015073/#:~:text=Click%20%5BStart%20menu%5D%20%E2%91%A0%2C,then%20select%20%5BYes%5D%E2%91%A6. If all steps have been completed, please reach out to us by email at customerloyalty@asus.com . and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2201046949-0051)Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
Numpad trackpad activates way too easily.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way too small. Ended up choosing the Lenovo 1i for the same price with the same specs. I have a GPD pocket 2 and it’s much more useable than these somehow. The trackpad numpad will randomly activate if you click the trackpad even close to the numpad button (which is the top right of the trackpad. Given the size of the trackpad, it’s inevitable.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Cyan,
We're sorry to hear about the unfortunate experience you're having with the trackpad on this model. Rest assured we will have this review passed on to our team for a review. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support