Customer Ratings & Reviews
- Model:
- E210MA-TB.CL464BK
- SKU:
- 6498805
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 3.9 out of 5 stars
- Display
Rating 4.2 out of 5 stars
Customers are saying
Customers value the 11.6" laptop's ease of use, compact size, and affordability. Positive feedback also highlights its lightweight design and satisfactory performance for basic tasks. However, some users express concerns regarding the battery life, limited storage capacity, and RAM. A few also mention issues with the touchpad.
This summary was generated by AI based on customer reviews.
review of ASUS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.poor speaker and resolution. not as pleased as I thought I would be.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear BarbaraF,
We're sorry to hear about the issues you're having with the speaker and resolution on this model. Please allow us to make you experience with ASUS a better one. Please attmpt the steps in the FAQ below to resolve this issue. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Troubleshooting: https://www.asus.com/support/FAQ/1046946/
[Notebook/AIO] Troubleshooting - Main (Internal) Display problem: https://www.asus.com/support/FAQ/1015072/
Poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a very fast laptop Very slow & doesn’t work good Like they say You get what you pay for I returned it back to Best Bit
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear LuciaM,
We're sorry to hear about the unfortunate experience you're having with your unit running slow. Please allow us to ake your experience with ASUS a better one. We would recommend that you attempt the steps in the FAQ below to resolve this issue.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
[Notebook/Desktop/AIO] Troubleshooting - System is running slowly: https://www.asus.com/support/FAQ/1042398/
- Pros mentioned:Price, Size, WeightCons mentioned:Ram
good value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent value at $120 clearance price. lightweight, holds charge well. prob not for graphics or gamers due to processor and 4gb ram, but good size for the coach and compact for travel. is fine for surfing the web with 6 tabs open
I would recommend this to a friend Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate the computer! The screen is to small, the numeric pad is to hard to use and the print is very small. I won't buy another ASUS. Don't bother to give me the points..
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Shankara ,
Thank you for bringing this to our attention and please allow us to apologize for the inconveniences caused. This is absolutely not the kind of experience we want any of our customers to have. I will be letting the related department know about this concern for continuous improvements to the product line. However, if you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. I'll be happy to provide a quick resolution to your case. Thank you for choosing ASUS!
Best Regards,
Jonelle,
ASUS Customer Loyalty US Support
Refurbished
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Not working good at all. Refurbished should have been better
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear LeonardJ,
We sincerely apologize for the issue you experienced with this device not working properly. This is definitely not the norm and this is not the quality to expect from ASUS products. We recommend following the steps in the FAQ linked below to troubleshoot the issue. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2201046949-0015" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Never again will i buy from bestbuy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible wont show display and best buy says i can return it
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mary,
Please allow us to apologize for the inconvenience you are experiencing with your Display. This is not the quality of service expected from ASUS. Have you tried doing a Hard Reset? Please follow the steps in the FAQ below.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2201046949-0014) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Ramon
ASUS Customer Loyalty US Support
Troubleshooting - https://www.asus.com/support/FAQ/1015072/
Don’t use Roadie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t use roadie. My daughters Xmas gift was stolen.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear CalvinW,
Thank you for sharing this unfortunate incident.
Hopefully, Roadie will resolve this issue and recover the gift soon.
Should you need further assistance with the laptop, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you can speak to an ASUS live support agent 24/7 at http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Speed
ASUS laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mini lap top to carry on.The screen is very good and the speed is on target.ASUS is brand to invest for lap tops.BestBuy deliver this item in two days.I recommend this item for students or anyone who wants something portable to bring with them.
I would recommend this to a friend - Pros mentioned:Size
ASUS 11.6
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a small laptop as backup to an older one. It was on sale, and has performed well, all to spec.
I would recommend this to a friend - Pros mentioned:Price
Best low price computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you need a low price computer this is the. Work great. I run a CNC machine with it.
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Great for the Price, Small Too
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent lap top for the price. Works well, no problems. Easy set up. Windows!
I would recommend this to a friend - Pros mentioned:Ease of use
Asus laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best little computer I have ever owned. Very convenient, light weight, and fits anywhere. It’s my fav.
I would recommend this to a friend Great Device
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was amazed! This device is a little power monster for what it is built on. I was not expecting anywhere near the usability of the device at the low price. It is a good good buy for the extra laptop. I have nothing bad to say about a machine at this price range that works like this espceially with windows and not a chromebook.
I would recommend this to a friend- Pros mentioned:Price
Terrific value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a last-minute decision to give my son a laptop for Christmas. I needed something affordable. My brother (my technology expert) said it was a good value for the price. My son loves it and uses it for accessing the internet, creating beats, playing video games and more. I am very happy with this purchase.
I would recommend this to a friend - Pros mentioned:Ease of use
This little Asus delivers!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple, straightforward, no-frills, easy to carry, user-and budget-friendly little laptop. It checks all my boxes!
I would recommend this to a friend - Cons mentioned:Touchpad
Gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for the price. Has a calculator touch pad that I was not expecting...not really desired
I would recommend this to a friend - Pros mentioned:Ease of use
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price was amazing. Very easy to use for someone's first laptop. Great for school
I would recommend this to a friend My Asus 11.6 laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As it comes this laptop is not going to win any speed records. It does come with an M.2 NvMe internal slot. I transferred everything to a 256 GB drive that I added and disabled most of the eye candy on the Windows performance tab. It improves the performance to a respectable level and for the price this laptop cannot be beat.
I would recommend this to a friend- Pros mentioned:Speed
Kid loves it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer fast and has good picture great price
I would recommend this to a friend - Pros mentioned:Ease of use
Great purchase for the price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, a fantastic portable machine! Does everything I need it to.
I would recommend this to a friend