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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 195 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are positive about the 13.3" Chromebook's ease of use, lightweight design, and long battery life, frequently citing its affordability and screen size as additional benefits. Many appreciate its performance for everyday tasks. However, some customers express concern regarding the limited RAM, suggesting it may not be suitable for demanding applications. Overall, the positive feedback outweighs the negative, particularly regarding its value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 195 reviews
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first venture into Chromebook. Much to learn now

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 2 out of 5 stars

    it was ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took this laptop back because I can do the same thing on my phone. It was nice, light weight, and something to start off with. It just was not for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my mom about 2 months ago. And from one day to the next it stopped charging. When she brought it back a month later, they refused to exchange, so instead they convinced her to send it out for service and she ended up buying another one since she was traveling. 10 days after she got it, the same thing happened. Only this time, they let her exchange it for another one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Keyboard issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard on this Asus just did not seem to like it would hold up for long.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not a bad chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a bad chromebook but i found the battery life was to short for my use and kind of slow i updated to a higher model and it was a asus also

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good laptop for google user, college student, and budget buyers. only wish keyboard had back light and better screen resolution.

    I would recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Tjc0mb0,

      We are happy that your satisifed with the product and we appreciate the review and we will take your suggetion about the backlit. If in any case your going to have any issue with any ASUS product, please email at [email protected] and write down case # N141229903 in the subject line for your case reference.

      ASUS Customer Loyalty is dedicated in helping you and all other ASUS customers.

      Thank you for choosing ASUS.

      Regards,
      Mark
      ASUS Customer LoyaltyAsus

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for Web browsing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chrome book meets our Web browsing needs. Battery life is good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful, sturdy laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got tossed around a little, still in good shape without any work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good for student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my daughter for use at school. the school recommends chromebook devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS Chromebook computer meets all my needs. I use the computer primarily for research, on line shopping and e-mail.

    I would recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Patcomputer,

      I understand that your not happy with our product. If you have technical issue with it I would like to help you with it. Can please provide me details if you have problem and email it to me at [email protected] and write down case # N141233607 in the subject line for your case reference.

      ASUS Customer Loyalty is dedicated in helping you and all other ASUS customers.

      Thank you for choosing ASUS.

      Regards,
      Mark
      ASUS CustomerAsus

  • Rated 5 out of 5 stars

    Great laptop for your kid!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 7 year old for homework and it's so much more!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for young kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my 10 year old son to help with school and homework assignments. This laptop is user friendly and it gets the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OVERALL GREAT FEATURES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE REQUIRED FEATURES I NEEDED FOR WORK ARE THERE! CAN WORK VERY EASILY ON THIS ITEM.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for someone with a new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a relative that has no experience with computers. Figured why not start them out with a online life.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    it crashed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I followed the restore steps but it wouldn't work. Returned it two weeks after purchase. Seemed like it was just what I wanted for my 81 year old grandma bexcuse she knows how to work her android smart phone but then the system crashed and wouldn't reload. I will probably buy the next generation one later but we got her a windows computethat we hope will be more reliable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellet entry level laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for kids, and it turns out that the laptop is pretty good and far beyond our expectation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement of an HP. Very reliable for the price.

    I would recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Handyman29,

      We appreciate the good review and we thank you for the time for posting a good comment as well. If
      incase your going to have problems with any ASUS product please feel free to email me at [email protected] and put case # N141251037 in the subject line for your reference.
      ASUS Customer Loyalty is dedicated in helping you and all other ASUS customers.

      Thank you for choosing ASUS.

      Regards,
      Mark
      ASUS Customer LoyaltyAsus

  • Rated 5 out of 5 stars

    loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to learn about this product. The gentleman who helped me was very polite and helpful.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was only looking for a netbook to search the web but found it to be slow

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Surf only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is only capable of surfing the Internet and not much else.

    No, I would not recommend this to a friend