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Customer Ratings & Reviews

Your price for this item is $192.00
The comparable value price is $261.43

Customer reviews

Rating 4.2 out of 5 stars with 485 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 485 reviews
  • Rated 5 out of 5 stars

    Great travel computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer runs great and enough storage to be a backup or basic computer. I’m using this as my travel computer and does exactly what I need it to do. Quickly charged just really good machine for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to use the app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a gift card to my email as a good customer to your company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Christmas Gift for Mothers over 70 :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our mom loved it so much. She is super happy with it. My husband had to set it up for her and is in the process of teaching her how to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Asus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy set up feature and processor works well for a budget friendly laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plain and simple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, plain, nothing but as simple as simple can be

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Computet!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. Gets online quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    14 inch laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased that I ordered this was not dissappointed at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little laptop for price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touchpad that turns into a numerical keypad. Good performance for what I paid for it. (Cost slightly over $100.00). Only negative I see is the battery doesn't stay charged for a long time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    New laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice laptop but I can’t play certain games and it’s really laggy even when connected to wifi. I only got 2 things downloaded and it’s already running slow

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Bryanna C,

      We sincerely apologize for the slow performance issue you're experiencing with the notebook and for the inconvenience caused. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2208000018-0054" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/ Asus

  • Rated 5 out of 5 stars

    Just enough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good budget friendly no frills laptop used for traveling, emails, documents. Can leave the expensive one at the office and have no worries about taking this compact convenient one with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great small travel laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for internet and small projects. Good Sound. Easy to carry and travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality Items.prompt service ,reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A useful tool

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have little miscellaneous things to do throughout the day or mild editing, this is a really decent computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Basic Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use for school. Works great for my basic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I have ever had! The processor is fast and the screen resolution is amazing! I can’t even explain how much I love this laptop!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer would recommend works good would recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Five stars ⭐️ item absolutely!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experience was so nice absolutely! The item was so great! I really appreciate Best Buy for this laptop! Respectfully yours Coustemer Adnan Khafeef 09/27/2024

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A fully functional bargain!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An inexpensive alternative to other overpriced models. It does what I need it to do without breaking the bank, with a Windows 11 system.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get it it's not top end. Using it online or to do simple task it freezes for a second or 3 all the time. Now it just sits and collects dust!

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear B215,

      We're sorry to hear that the notebook keeps freezing and we apologize for the inconvenience caused. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2208000018-0053" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Resolving System Error Messages or Unresponsiveness (Freeze/Black Screen/White Screen during usage) - https://www.asus.com/us/support/faq/1038855/ Asus

  • Rated 1 out of 5 stars

    Don't waste your money!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer SUCKS. It's so slow that you can only have one tab open at a time and it stalls like crazy. The touchpad mouse has stopped working and I've only owned it for 3 months. It's cheap for a reason. Do not waste your money thinking just because it's around $100, you can put up with it. You will regret it! Not a good starter computer. Spend a little more money to get something else that will hold up in the long run.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Angelique C,

      We sincerely apologize for the slow system and touchpad issue you're experiencing with the notebook and for the inconvenience caused. To troubleshoot the issues described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2207007018-0090" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Notebook] Troubleshooting - Touchpad abnormal problems -  https://www.asus.com/support/faq/1042539/
      [Windows 11/10] Troubleshooting - System is running slowly -  https://www.asus.com/support/faq/1042398/ Asus