Customer Ratings & Reviews
- Model:
- E410KA-CL464
- SKU:
- 10917326
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 3.8 out of 5 stars
- Display
Rating 4.3 out of 5 stars
to a friend
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic entry level lap top. Bought for Granddaughter
I would recommend this to a friendFive stars ⭐️ item absolutely!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Experience was so nice absolutely! The item was so great! I really appreciate Best Buy for this laptop! Respectfully yours Coustemer Adnan Khafeef 09/27/2024
I would recommend this to a friendYou get what you pay for
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get it it's not top end. Using it online or to do simple task it freezes for a second or 3 all the time. Now it just sits and collects dust!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear B215,
We're sorry to hear that the notebook keeps freezing and we apologize for the inconvenience caused. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2208000018-0053" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Resolving System Error Messages or Unresponsiveness (Freeze/Black Screen/White Screen during usage) - https://www.asus.com/us/support/faq/1038855/
A fully functional bargain!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An inexpensive alternative to other overpriced models. It does what I need it to do without breaking the bank, with a Windows 11 system.
I would recommend this to a friendDon't waste your money!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer SUCKS. It's so slow that you can only have one tab open at a time and it stalls like crazy. The touchpad mouse has stopped working and I've only owned it for 3 months. It's cheap for a reason. Do not waste your money thinking just because it's around $100, you can put up with it. You will regret it! Not a good starter computer. Spend a little more money to get something else that will hold up in the long run.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Angelique C,
We sincerely apologize for the slow system and touchpad issue you're experiencing with the notebook and for the inconvenience caused. To troubleshoot the issues described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2207007018-0090" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Notebook] Troubleshooting - Touchpad abnormal problems - https://www.asus.com/support/faq/1042539/
[Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/
laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Quality Items.prompt service ,reasonable price
I would recommend this to a friendDon't buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is junk. The screen display can not handle graphics. If you have more than two windows open it says you are overloading the memory. You can only use Bing. Just awful.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gabrielle A,
Thank you for sharing your feedback on the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2208000018-0038" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great Laptop to run online aps
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop did what it needed to do. Used to run an sports online web bracketing ap. We purchased 2 last year and 2 more this year.
I would recommend this to a friendGreat little laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my little laptop. It fits the need it serves. If I need more storage I can easily purchase more.
I would recommend this to a friendBasic Use Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop works well for basic internet use. Checking emails, and simple browsing of the internet. You get what you paid for and Im very pleased with it.
I would recommend this to a friendLove it!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! It will be a great fit for my daughter. She is always wanting to use mine so now she will have her own.
I would recommend this to a friend10/10
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing love the touchpad how it allows you to acces it as a number pad overall would buy again!
I would recommend this to a friendGreat value!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for the price. You can use an external device if you need more storage. I highly recommend.
I would recommend this to a friendGreat laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good quality computer, a great purchase. Definitely recommend
I would recommend this to a friendGreat laptop
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for school✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅✅
I would recommend this to a friendRecommend For All
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great for the price.. very unbeatable for the price
I would recommend this to a friendLaptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very surprised with this little fellow! Bought it open item and excellent condition.
I would recommend this to a friendNot worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this around Thanksgiving. I noticed every time I gave it a command it took at least 30 seconds before it would respond. Then when I attempted to print, I got “Not responding”. I took it to the Best Buy where I bought it and after the Geek Squad looked at it they said this laptop is more for children and doing very basic things. It can support Word, but not Excel or anything else.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gladys R,
Thank you for sharing your comments regarding the notebook. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Our top priority is providing our customers with high-quality products, and we'll forward your feedback to our team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2207007018-0087" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my laptop I've only had it for about a week and it is great it has Windows 11 which by the I've never used before. I'd say it was well worth the
I would recommend this to a friendPoor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overheating issues, battery dies quickly, and had only two school apps and ran out of space. Cost definitely matters here.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Alej,
We sincerely apologize for the issues you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.
To troubleshoot the overheating and battery issues described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problems or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2208000018-0033" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015064/
https://www.asus.com/support/faq/1043914/