Customer Ratings & Reviews
- Model:
- E410KA-CL464
- SKU:
- 10917326
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 3.8 out of 5 stars
- Display
Rating 4.3 out of 5 stars
to a friend
Laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price laptop for a well known brand My son's loves it
I would recommend this to a friendWindows !! -- Shame on you Microsoft
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Windows 11 is horrible = seemed to work well at first- has gotten worse at every update.. Computer now seems to have a mind of its own. Computer as Chromebook would be a better buy.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear LionelP,
We’re very sorry to hear about the trouble you’re experiencing with Windows 11 on your ASUS E410KA Laptop and apologize for the inconvenience this may have caused you. To ensure we resolve this promptly, we recommend contacting our support team directly at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2207007018-0119" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came on time and is very useful I hadn’t caused any problems and works great
I would recommend this to a friendLaptop purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop, purchased for work and very satisfied. Plan to buy another one for additional crew.
I would recommend this to a friendGreat!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product to have. I would recommend this product.
I would recommend this to a friendShow Me Girl
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed 3 laptops for students and these did the job. The computers don’t lag when they are on roblox. So definitely a plus.
I would recommend this to a friendreveiw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Laptop, fast service and help, if you ask a question it gets answered quickly
I would recommend this to a friendGreat purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my purchase and would recommend it for others to purchase.
I would recommend this to a friendLaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my new laptop. It is so easy to maneuver and fits perfectly in my briefcase. I love where the number keypad is!!
I would recommend this to a friendAsus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked this laptop. It was properly packaged andit was delivered on time
I would recommend this to a friendNot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lags, freezes and glitches every 15 seconds. Runs very slow. Save up a few extra dollars to get something better. Your going to have to buy a new one soon anyways so just wait and buy a good one
No, I would not recommend this to a friendUpgrade from a chrome book
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift to my husband and he definitely love it.
I would recommend this to a friendChristmas Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my sister. Can’t wait for her to open it. I know she will love it.
I would recommend this to a friendRepair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a small problem when delivered but Best Buy fixed it while I waited
I would recommend this to a friendGood laptop, GREAT value.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a rocket ship, but it does everything I need it to do and was an outstanding value.
I would recommend this to a friendentry level
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will not buy this product again. Who is it for? I don't know maybe recommend it to a 9 -12 year old.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Luisp,
Thank you for sharing your comments regarding the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2208000018-0050" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This lab top is amazing I love it it definitely dependable I will be buying another one in the future
I would recommend this to a friendExcellent laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Does the job. It’s fast and operates on windows. I’m satisfied with it
I would recommend this to a friendIt isn’t good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t do much it lags just watching Netflix i couldn’t really find a use for it
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Elijah,
We sincerely apologize for the system performance issues you're experiencing with the notebook and for the inconvenience caused. To troubleshoot the lagging issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2208000018-0058" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/
So far so good!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Works as described and designed. Was only needing it for basic computing. Obviously not a gaming computer.
I would recommend this to a friend