Customer Ratings & Reviews
- Model:
- E410KA-CL464
- SKU:
- 10917326
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 3.8 out of 5 stars
- Display
Rating 4.3 out of 5 stars
to a friend
Laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this it was easy to order. My daughter loves her laptop.
I would recommend this to a friendMy computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it . It is bright and fast brilliant I love the sound .
I would recommend this to a friendThis is the laptop for you
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what im looking for. Extremely fast. Couldnt ask for a better product for a better price
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and easy ordered online picked sameday great product good for school or work.
I would recommend this to a friendLab top
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy I’m going to tell my friends and family about this
I would recommend this to a friendASUS LAPTOPS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it’s a good product for kids learning , I do liked it!
I would recommend this to a friendGarbage/waist
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could return this. I like Asus stuff. My last computer was. I’m low on funds so picked this up to save some money. This is the slowest load times and not enough space. Not worth it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear TCCJB,
We sincerely apologize for the slow performance you're experiencing with the notebook and for the inconvenience this may have caused you. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2207007018-0113" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/
An instance where cheaper is not better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop was on sale and I knew that I just needed a machine to get some work done here and there. But even with my high speed internet I am struggling to get things done. It freezes every few seconds and it’s such a pain. I gave it almost a month but either my machine is super defective or it’s just not worth it. I only have Norton downloaded on it
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Rando51,
We sincerely apologize for the performance issue you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. Please allow us to make your experience with ASUS a better one.
We recommend following the steps in the FAQ below to troubleshoot the freezing issue described. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2207007018-0061" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/in/support/faq/1038855/
Does the trick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast internet is all U needed and this low priced pc did the trick
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great first laptop for me. No problems with this product.
I would recommend this to a friendGreat item
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay item great use it has several features that i like and is convenient
I would recommend this to a friendWorth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lucky that i bought this laptop.Worth the money.Will buy again for my sister
I would recommend this to a friendLaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer was really quickly loading the pictures are clear
I would recommend this to a friendLaptop Asus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this back in June had defective key keeps falling off and mouse freezing off. Brand new computer luckily I bought insurance and had to take in for repair2-3 week lead time.. is a disappointment when geek squad has to send repairs out to facility. Aren't they capable of in house troubleshooting??
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Carlos V,
We sincerely apologize for the keyboard and touchpad issue you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence.
Having sent the device to be repaired, it is our hope that it will be fixed and returned to you without any issues as soon as possible.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2208000018-0030" as a reference. We will do our best to resolve your case quickly. Your feedback is important and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Would recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the price. Been running great. Would recommend.
I would recommend this to a friendGreat and cheap product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!, I really love it for the price, I will buy another one for my son
I would recommend this to a friendGood for working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it for regular work amd daily activities :)
I would recommend this to a friendLaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best price Best product, Best Buy is the Best to buy Best thing.
I would recommend this to a friendLove this thing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had it since 9/19/24 but I love it! It is so kool.
I would recommend this to a friendcomputer for school
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine for what I want. For grandson to use for school
I would recommend this to a friend