Customer Ratings & Reviews
- Model:
- E410KA-CL464
- SKU:
- 10917326
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 3.8 out of 5 stars
- Display
Rating 4.3 out of 5 stars
to a friend
Just what I needed.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed for my everyday computer tasks. Lightweight, speedy and easy to operate.
I would recommend this to a friendNot worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is nice looking and light with a nice large screen. The rest I am not a fan of. The 10 key is actually more of a pain rather than a bonus. It will come on if I accidently hit the pad area, then the calculator pops up. The speed isn't great at all. My Chrome book that was 4 years old worked faster and more efficiently than this. I will keep using it as I paid for it, but I will never by this model again.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Melissa B,
Thank you for sharing your feedback on the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2208000018-0035" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Cant be the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price great, once again price is key when i say great for the price, it does everything i need dont expect to much from this little unit. Very light weight
I would recommend this to a friendTo Chromebook or not...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This chromebook is easy to set up and start using right away, but I would not have bought a chromebook for my kiddo if I knew it wouldn't print to the office printer that I have. He is autistic and I never knew until it was too late to return. The BB employee should have been more forthcoming with this information when I asked if a Chromebook would work for my situation; at the least should have said, "make sure you have a compatible printer." Know before you go so you can have everything you need.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Hpy2day,
We're sorry to hear that the Chromebook is unable to connect to the printer and we apologize for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Please allow us to make your experience with ASUS a better one.
To further investigate the printer issue you're experiencing, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2206041107-0045" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Good price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small but inexpensive. Little slow but does everything needed
I would recommend this to a friendMarvelous
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, it’s a good laptop. So, I could use it to take my online’s classes.
I would recommend this to a friendNot Recommend for anything!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is pretty much useless for doing anything productive. It lags, runs like molasses, barely any memory left over to install any new programs... Great computer if you want to click on something and then go run some chores and come back to what you clicked on finally work! A chromebook with the same specs is light years ahead of this thing. I got this because I needed it for programming classes and there wasn't enough memory to install the IDEs for C++ and Java.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ryan,
Thank you for your comment.
We do understand your disappointment with this laptop and the inconvenience this may have caused if it did not meet your expectations. On the contrary, lots of satisfied customers, having positive experience using the product will agree that it is a decent entry-level laptop. It does run basic or light computing applications, without compromising system stability and performance if Windows is always up to date. Additionally, closing unused open browser tabs and clearing cache, or browsing histories, will improve laptop speed. Furthermore, it should have access to a working internet connection since poor and unstable internet service will definitely affect system stability and performance while running web applications. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Very good basic computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very good basic computer. Perfect if the don't load a lot of apps.
I would recommend this to a friendGreat Computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. My wife is using it for homeschooling for 2 of our children, she has no complaints. Super easy to use. Quick... Definitely worth it for the money spent...
I would recommend this to a friendasus
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the screen quality is pretty good very nice laptop
I would recommend this to a friendGreat Laptop for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for E mail and games like soduko etc. banking and other tasks.
I would recommend this to a friendASUS laptop- great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop at a wonderful price. My daughter loves it!
I would recommend this to a friendGreat price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price for a school laptop! I was pleasantly surprised!
I would recommend this to a friendAwesome computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic computer for a fantastic price. Couldn't be happier!
I would recommend this to a friendMy problem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alot less then what I expected. Thank god I don't need it every day
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Richard T,
Thank you for sharing your comments regarding the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that. We are committed to providing our customers with the highest quality products, and your feedback will be forwarded to our Product Team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2206041107-0062" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
A bit slow
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Out the box my laptop has been extremely slow unfortunately
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nick,
We sincerely apologize for the slow system issue you're facing with the notebook and for the inconvenience caused. To troubleshoot the issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2206041107-0055" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1042398/
Not worth it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ram not expandable. Max is 4gb hardwired to the MB. windows 11 min requirements are 4gb. 2.5 GB just the os. If it had the option to upgrade the Ram then it would be worth it. Thankfully it had an extra SSD slot.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear USer,
Thank you for sharing your feedback on the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, email us at customerloyalty@asus.com and include the case number "N2208000018-0040" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Possibly a Dud, but this thing is PAINFULLY SLOW
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up a new sealed box on 9-25. We went through the windows setup which took a little longer than expected. Once the computer was set up and updated, any little action took 20 to 30 seconds. Opening control panel for instance. Not sure if we just got a bad one but this is slower than the machine it was to replace. We were not expecting i7 speeds, but did expect it to perform reasonably for a student. The 10 key combination /trackpad is a great idea.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear COBiker,
We sincerely apologize for the slow system issue you're experiencing with the notebook and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2207007018-0059" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1042398/
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great condition and works very well, I have had no problems so far and am very satisfied, Thank you for a good affordable device.
I would recommend this to a friendLaptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great basic laptop! Does not have lighted keyboard as advertised!
I would recommend this to a friend