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Customer Ratings & Reviews

$189.00

Customer reviews

Rating 4.2 out of 5 stars with 492 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 492 reviews
  • Rated 5 out of 5 stars

    Reviewing my Asus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Really love my asus I can do school play games watch movies go on my social media’s em the playback speed is amazing everything loads perfect timing I will definitely invest into Another asus i rather get an asus instead of an MacBook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cheap and good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i needed it for school so its a cheap and good option if your not doing anything too crazy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worst Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful. Super slow, crashed all my excel spreadsheets. Bought in August so I can't return it either. Would not recommend!

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Candace R,

      We sincerely apologize for the slow system issue you're experiencing with the notebook and for the inconvenience caused. Please allow us to make your experience with ASUS a better one. Based on the issue described, we recommend updating the BIOS. Please back up all valuable data before proceeding as this may result in the loss of any current settings, apps, and data. Ensure the unit is plugged in and do not close the lid. The following FAQ below provides the troubleshooting steps.

      If you already have the latest BIOS version installed, we recommend reaching out to our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with getting the device repaired.

      We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2208000018-0043" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/FAQ/1008276/ Asus

  • Rated 5 out of 5 stars

    Best laptop ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing! Very reliable. I would give it a 10/10. Has a calculator as well which is very handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its great with a great display and screenshot and typed borderline for formatting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is an excellent choice for daily computing tasks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful computer is perfect for school and all my daily needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Fast shipping, good quality and easy to use. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and neat laptop! I've had it for a couple weeks now and it runs smoothly. I intend to use it for schl.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for remote learning

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids really enjoyed this laptop. It has allowed them to do their homework online. Simple and affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop for a great price and for what it’s intended purpose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for studying and browsing the web on for it being on the cheaper end!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Please avoid

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started to like this and the more I used it the less I liked it. It lags/hesitates at times. There is TOO much bloatware and unnecessary programs with too much useless info. But the WORST thing was when I tried to update Windows to a newer suggested version I had no room to do so without deleting something else. And I have not downloaded anything of substance. Botom line: VERY Disappointed.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear James W,

      We sincerely apologize for the performance issue you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. Please allow us to make your experience with ASUS a better one.

      To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2207007018-0062" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/us/support/faq/1038855/ Asus

  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop especially for studying highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. should have bought 2. It is great second machine for travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Computer! I use it to work from home. It works great. I also watch movies on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop if you just need something simple

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great laptop for book keeping purposes. Simple to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic laptop.. great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deat at sale price..a basic laptop that runs my office program. Lightweight and easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable minimal performance laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great minimal performance laptop for browsing or single app usage. Super affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good for what I need, just to read emails and catch up on the news. Perfect

    I would recommend this to a friend