Customer Ratings & Reviews
- Model:
- E410KA-CL464
- SKU:
- 12181814
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 3.8 out of 5 stars
- Display
Rating 4.3 out of 5 stars
to a friend
Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is a good computer for work and even watching YouTube. This computer is a computer you would use in your free time.:)
I would recommend this to a friendTakes a licking and keeps on ticking.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has survived over three months with my 6-year-old, whose favorite thing to do with tech is "factory reset" everything and drop it. It still works. Impressive.
I would recommend this to a friendGood
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good *********************************************
I would recommend this to a friendYup
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product for work, school, forumlating charts, budgets and graphics
I would recommend this to a friendgood value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for getting on line doing bills watching netflix etc. Great sales price
I would recommend this to a friendSuper Slow and no space for basics.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super slow. 64GB hard drive was insufficient. Installed security software and the drive was almost used up and full. Ran even slower and almost non responsive. Going to return. Very disappointing.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kenneth C,
We sincerely apologize for the performance issue you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the slow system issue described, we recommend following the steps in the FAQ below. Should the issue persist, don't hesitate to get in touch with the place of purchase for an exchange or return if you are still within the window. Please rest assured that if you cannot gain resolution when contacting the place of purchase, we will be glad to provide further assistance.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2208000018-0028" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1042398/
Excellent Value and Utility
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly for the task I bought it for. I use it to run Forscan (OBDII software for Ford trucks) along with the recommended OBDII reader Forscan recommends. Excellent value for this purpose.
I would recommend this to a friendCollege
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great! My son needed this for his first year in college.
I would recommend this to a friendGood computer for the money!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for a basic computer thank you for giving us a good deal!
I would recommend this to a friendNice little budget laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little budget laptop. The dual use mouse pad is very innovative.
I would recommend this to a friendGreat laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great, easy to use, runs good, perfect for a school setting
I would recommend this to a friendLaptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it everything works perfect and it moves at a high speed
I would recommend this to a friendGood laptop for school
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer I used for college. It helped me get assignments done
I would recommend this to a friendSimple but functional
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow a really great deal for this simple machine. Works great for basic internet tasks.
I would recommend this to a friend100$ cpu duh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow computer ! Was for my child for home schooling can’t multi task the mouse pad is strange and glitches . It takes forever to load . We need something better I know it’s cheap but I didn’t know 100$ worth meant nowadays
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Joan L,
We sincerely apologize for the issues you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm.
To troubleshoot the slow system and touchpad issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2208000018-0047" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/
[Notebook] Troubleshooting - Touchpad abnormal problems - https://www.asus.com/support/faq/1042539/
Asus laptop quit powering on after a few months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought ths laptop for the attractive price and most reviews and it was satisfactory until a few days ago when it stopped charging and after the battery was exhausted would not take any power even ordered a new one and seems that all data was lost due to the disk is part of the mainboard which will not power on. Since we trusted asus did not get any additional coverage and will have to start calling the manufacturer hoping we have some vendor warranty. Laptop was setup for an elderly person and i will have to resolve issue fast to allow her access to email at least etc.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Pcman,
We're sorry to hear that the notebook cannot power on and apologize for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. Based on the issue described, we recommend performing a Hard Reset.
Hard Reset
1. Remove the AC adapter.
2. Press and hold the power button for 60 seconds.
3. Reconnect AC adapter.
4. Turn on the power of the device.
Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2207007018-0088" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great for budget laptop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is great for a 4ram laptop. You get what you pay for.
I would recommend this to a friendASUS Intelligence
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ASUS 14" Laptop is worth so much more than it's cost. It's made perfect to satisfy the customers with top quality performance on all your documents and web surfing.
I would recommend this to a friendRecommend for minor computer use
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful for minor needs and small office work. Everything saved into the cloud, so memory isn’t a problem.
I would recommend this to a friendSecond computer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent on what I needed. Certain things I used it for was not sure about it but was ok with it
I would recommend this to a friend