Customer Ratings & Reviews
- Model:
- E410KA-CL464
- SKU:
- 12181814
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 3.8 out of 5 stars
- Display
Rating 4.3 out of 5 stars
to a friend
Windows !! -- Shame on you Microsoft
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Windows 11 is horrible = seemed to work well at first- has gotten worse at every update.. Computer now seems to have a mind of its own. Computer as Chromebook would be a better buy.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear LionelP,
We’re very sorry to hear about the trouble you’re experiencing with Windows 11 on your ASUS E410KA Laptop and apologize for the inconvenience this may have caused you. To ensure we resolve this promptly, we recommend contacting our support team directly at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2207007018-0119" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Repair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a small problem when delivered but Best Buy fixed it while I waited
I would recommend this to a friendUpgrade from a chrome book
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift to my husband and he definitely love it.
I would recommend this to a friendExcellent laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Does the job. It’s fast and operates on windows. I’m satisfied with it
I would recommend this to a friendLoved it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It work good ..to good to the point where it was stolen from me so unforantly i no longer have that laptop
I would recommend this to a friendIt isn’t good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t do much it lags just watching Netflix i couldn’t really find a use for it
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Elijah,
We sincerely apologize for the system performance issues you're experiencing with the notebook and for the inconvenience caused. To troubleshoot the lagging issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2208000018-0058" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/
Don't waste your money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow. Felt like a computer from late 90s early 2000. If i had it to do over I wouldn't buy.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Homealone,
We sincerely apologize for the slow system issue you're experiencing with the notebook and for the inconvenience caused. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2208000018-0048" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/
Not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s heating from battery and Hangs the screen and bad respond
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Eman,
We sincerely apologize for the overheating and system performance issues you're experiencing with the notebook and for the inconvenience caused. We would like to make your experience with ASUS a better one.
Based on the issues described, we recommend updating the BIOS. Please back up all valuable data before proceeding as this may result in the loss of any current settings, apps, and data. Ensure the unit is plugged in and do not close the lid. The following FAQ below provides the troubleshooting steps.
If you already have the latest BIOS version installed, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to further investigate the problems you're experiencing or to assist with getting the device repaired.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2207007018-0071" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1008276/
Guadalupe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no problem with my laptop it does everything I need it for.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great product to buy, it has change my life in a great way of researching
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer works great I use it for school sometimes I play the Xbox feature on it
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Device does a great job my son loves it he use it for online school and to play fortnite
I would recommend this to a friendPerfect
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great little laptop for my 79 year old dad!
I would recommend this to a friendMr Acosta
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and gives me exactly what i need for everyday use.
I would recommend this to a friendslow lapptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow with only running a few web pages at once. Nothing else installed since initial startup and updates
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MatthewrW,
We sincerely apologize for the slow system issue you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2208000018-0036" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1042398/
Great Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is very affordable and great for High School students…I use them as gifts for my Alumni
I would recommend this to a friendGreat laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my daughter and works great for everything she needs to do.
I would recommend this to a friendGreat laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a nice laptop at inexpensive price, delivered was on time.
I would recommend this to a friendNice value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good gift for my 8 year olds birthday gift. She loves it
I would recommend this to a friendThis is the laptop for you
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what im looking for. Extremely fast. Couldnt ask for a better product for a better price
I would recommend this to a friend