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Customer Ratings & Reviews

Your price for this item is $112.99
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The comparable value price is $279.99

Customer reviews

Rating 3.9 out of 5 stars with 474 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers highly value the affordability, user-friendly interface, and lightweight design of the 14" Laptop. They appreciate its ample storage capacity and find it suitable for basic tasks, gaming, and personal use. However, some users have concerns about its slow performance, limited RAM, short battery life, build quality, and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 474 reviews
  • Rated 5 out of 5 stars

    well worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is what ive wanted in a comuter, I can access my xbox account without getting the box on, well worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    track pad sucks!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    track pad is not accurate , i think that is why is cheap

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear TheLion,

      I certainly understand your concern regarding the issue with the touchpad. It is a smart device, please allow some time to get use to the multi-touch function of the pad. In order to improve the touchpad responsiveness and stability, please install all recommended WINDOWS Update. If you are accessing web applications, please verify if the laptop has access to an established router and internet service is working properly since this will affect the responsiveness of the touchpad. Also, try updating the ASUS Smart Gesture utility and try to configure the touchpad within the application. Should you need further assistance, please email me at [email protected] and I will be more than glad to help.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    great basic laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop for an employee to use to process company orders remotely. This one filled the bill perfectly.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very slow and noisy. I did not make a smart choice

    I would recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Mama,

      I do understand the inconvenience if you are experiencing slow system speed or performance and noise issues with the laptop. This issue is temporary during the initial WINDOWS setup and before installing cumulative WINDOWS Update, regardless what brand name of computer this may be. This may take a longer time depending on the network traffic from the update server and the stability of your high-speed internet service. Also, laptop will do several system reboot, black screen temporarily or restart during the update process. Once initial setup and WINDOWS Update installation completed, system speed or performance will be optimized. In order to maintain optimum system stability and performance, cumulative WINDOWS Update needs to be installed periodically. If you are accessing web applications, please make sure the unit has access to an established router and internet service is working properly since this will definitely affect system speed and performance. Also, clearing internet cache or browsing history will improve system performance. It is normal for the fan to spin at full-throttle and generates noise louder than normal while the laptop is under heavy load, especially during the initial WINDOWS setup and WINDOWS Update installation. Also, the fan noise will be louder while antivirus software or malware are running continuously in the background. Please make sure the system was not compromised by viruses or malware. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full-throttle and noise will be louder than normal. It does decreases or normalizes once utilization goes down. If you need further assistance, please email me at [email protected] and I would be happy to help.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Great Laptop at very low Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought laptop at discounted price , works great , looks nice, not heavy , good memory , nice images , good speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for a basic programming laptop, gave to technician and it has been working great . good battery life.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 5 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need I say more. Then Best Buy made the situation worse. Bought it for a business meeting in New Jersey. Brought it back to Best Buy there, and the manager did nothing for me. In fact, was going to charge me $140 to get the data I just spent the last 4 days putting into it from my business meeting that I flew across the country for. Had to literally buy another one so I had something to use, then go through the hassle of putting it all back on the other one once I received it from repair, 12 days later. Then clear the newest one and return it. May have been my last visit to BB. Over a $230 item.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Valued Customer,

      Thank you for writing a comment and sharing your experience with the product. I certainly understand your disappointment with the product and the inconvenience this may have caused you if it stop working after 5 days of usage. Mostly, warranty coverage for computer, regardless the manufacturer, will not cover data recovery, service charge will ususally incur. Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    This a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be giving it to a student next week, I am sure he will love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop, lightweight, versatile machine with a decent enough graphics card to playbmy favorite games

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good screen. Boot up a little slow. Fingered a little finicky. Ok for the money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is working well. Had to return first one that wasn't working properly Second works well .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item but freezes alot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great laptop but it freezes when u try and turn it on and its not because its updating either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop it has been a great tool in my online schooling! I would definitely recommend!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Build quality very poor, track pad awful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Track pad already failed, came back after a few reboots. Shell and chasis very cheap feeling. Lots of play in track pad buttons. The rest works so far, but would not get again (bought online sight unseen, next time I'll make sure to see laptop in person... never seen one with so much flexing).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Graet for every day use,school etc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for video,surfing,school,easy to navigate good memory, over all good laptop for the price..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little laptop for the price. It does run slow at times though!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is good but the keyboard is so noisy. I returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for Microsoft Office needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the use of this laptop has been a breeze. It’s exterior design is also very inviting.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this because it wasn't the computer for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Working great for me so far,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great for me so far to do my online schoolwork.

    I would recommend this to a friend