Customer Ratings & Reviews
- Model:
- X441BA-CBA6A
- SKU:
- 6319978
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 3.8 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers highly value the affordability, user-friendly interface, and lightweight design of the 14" Laptop. They appreciate its ample storage capacity and find it suitable for basic tasks, gaming, and personal use. However, some users have concerns about its slow performance, limited RAM, short battery life, build quality, and fan noise.
This summary was generated by AI based on customer reviews.
willl not recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got it for my second grader for his school laptop struggles with basic word processing and video calls
No, I would not recommend this to a friend- Cons mentioned:Slow
very slow
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very very slow computer i will never buy this product again
No, I would not recommend this to a friend Works
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After adding 8gb of ram and ssd runs much better... Trackpad stopped working after the first month..
No, I would not recommend this to a friendActually awefull buy a chromebook or save more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers always emit static. Bad screen in general and has the slowest hdd available (5400rpm) its runs hot with a loud fan and extremely slow CPU. Took back immediately. At this price range either buy a chromebook for a better browsing and streaming experience or save up an extra $100 to get a better valued laptop. It was on sale for 199 and I still wouldnt recomend it.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Clonile,
We regret to hear that the laptop was returned due to speaker, screen, hard drive, and fan issues. I certainly understand your dissatisfaction with the quality of the laptop. In order to maintain optimum system stability and performance, have you downloaded Windows Update, Drivers & Utilities, and Bios? If you have any questions or concerns, please speak to an ASUS live support agent 24/7 or contact me at [email protected]. I would be more than happy to assist you.
Thank you for choosing an ASUS product.
Regards,
Nina
ASUS Customer Loyalty
- Cons mentioned:Slow
Slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is rough and very slow. Should have waited on a new one.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Ksl0512,
I do understand your disappointment if you are experiencing slow system speed and stability issues with the laptop. Certainly, the unit was designed as an entry-level computer that runs basic and light computing applications like web-surfing, emailing and word-processing without compromising system stability and performance. This issue is temporary during the initial WINDOWS setup and before installing cumulative WINDOWS Update, regardless what brand name of computer this may be. This may take a longer time depending on the network traffic from the update server and the stability of your high-speed internet service. Also, laptop will do several system reboot, black screen temporarily or restart during the update process. Once initial setup and WINDOWS Update installation completed, system speed or performance will be optimized. In order to maintain optimum system stability and performance, cumulative WINDOWS Update needs to be installed periodically. If you are accessing web applications, please make sure the unit has access to an established router and internet service is working properly since this will definitely affect system speed and performance. Also, clearing internet cache or browsing history will improve system performance. If you need further assistance, please email me at [email protected] and I would be happy to help.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Died in under 2 months from purchased.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ran fast and looks nice. Completely dead now. I love Asus products. This is the first to disappoint.
No, I would not recommend this to a friendCheck it out before you buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It had a virus and it was slow when I got it no one checked it out before putting it out for sale
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Raymundo,
I certainly your concern regarding a virus and understand the inconvenience this may have caused you if you are experiencing slow system speed or performance. All ASUS products undergo intensive quality control testing and inspections, and are virus-free, guaranteed, if product was purchased brand-new. Before surfing the web, please make sure an antivirus or internet security software was installed and activated in order to prevent the system from being compromised by viruses. The slow speed or performance is temporary during the initial WINDOWS setup and before installing cumulative WINDOWS Update, regardless what brand name of computer this may be. This may take a longer time depending on the network traffic from the update server and the stability of your high-speed internet service. Also, laptop will do several system reboot, black screen temporarily or restart during the update process. Once initial setup and WINDOWS Update installation completed, system speed or performance will be optimized. In order to maintain optimum system stability and performance, cumulative WINDOWS Update needs to be installed periodically. If you are accessing web applications, please make sure the unit has access to an established router and internet service is working properly since this will definitely affect system speed and performance. If you need more information or further assistance with the warranty for the product, please email me at [email protected] and I would be more than happy to help.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Price
Powered up to black screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price. Bad unit. Black screen. Brand new. Had to return.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Rick,
Thank you for taking the time out to post your review and also for being one of our valued customers. We would like to offer our deepest apologies for the trouble you had with your ASUS laptop. We certainly understand your disappointment with this model and the inconvenience this may have caused you. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we release it worldwide. ASUS provides warranty for the unit in order to fix or repair any isolated factory escape defect.Rest assured this will be noted to prevent a recurrence of the issue. We certainly value your feedback. For further assistance please feel free to reach out to us by email: [email protected]. Please use a link to this review as reference. Have an extraordinary day.
Thank you for choosing ASUS.
Best Regards,
Lamoya
ASUS Customer Loyalty US Support
Very very basic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for someone who uses very minimally. Hard to run multiple programs at one time
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Jblake,
Absolutely, the laptop is a great product. Surely, lots of satisfied customers, having positive experience using the product, will agree with me that the unit is a decent system that is perfect for running basic and light computing applications, without compromising system stability and performance. It can can multiple programs that don't require lots of power, just make sure cumulative WINDOWS Update needs to be installed periodically in order to maintain optimum system performance. Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Cons mentioned:Slow
Not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow not good for multi tasking Slow processing speed
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Laptouser,
I do understand your disappointment with the speed of the laptop and the inconvenience this may have caused you. It is a decent system that can multi-task basic and light computing applications, without compromising system stability and performance. Just make sure cumulative WINDOWS Update needs to be installed periodically in order to maintain optimum system stability and performance. Also, verify if the unit has access to an established router and internet service is working properly since this will definitely affect system speed and performance. Also, clearing internet cache or browsing history will improve system performance. Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Very bad laptop
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never owned such a low quality laptop. I wanted this just as a backup and leave device. Please don’t make the same mistake I did with this bad item. Spend a little more and please don’t make the same mistake as me. For only a little more a much better quality and spec laptop can be bought from Best Buy.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. Can you please give us a detailed description of the issues you are experiencing? We are looking forward to resolve your issue promptly and accurately.
Please feel free to reach us out at [email protected] and provide this link for reference. I'm here to help you and all others with these issues, as our customer loyalty department dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
dont buy it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is very veyr slow and wont boot for 5 mins, if I had an option I will pass on it
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear jetcen,
I would like to thank you for taking your time in writing this review. We certainly value your feedback. It is unfortunate that you found your laptop is very very slow and won't boot for 5 mins. What tasks are you doing? Please try updating your Windows, and make sure you have done a virus scan to ensure that your computer does not have a virus. Often times, viruses can cause performance issues. If you are accessing web applications, please make sure the unit has access to an established router and internet service is working properly since this will definitely affect system speed and performance. Also, clearing internet cache or browsing history will improve system performance. If the problem persists, please speak to an ASUS live support agent 24/7 or feel free to contact me at [email protected] and I will help you to the best of my abilities.
Thanks for choosing ASUS
Regards,
Nina
ASUS Customer Loyalty
awful
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.super slow not good at all. school computers were better
No, I would not recommend this to a friendHad to return it for another computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After using it one or two times, I could not get it to come back on. Returned it to the store and purchased an hp which has been great; I had never purchased this brand before and did not wish to exchange it for the same. Could have just been a one time happening, but I did not wish to take the chancel
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Moose1,
Thank you for writing a comment for the product. I do understand your disappointment if the system will not power on or boot up suddenly. Usually, you will do the following to resolve the issue. Try to do a power cycle a couple of times. Shut it down completely, wait for at least 10 seconds then power on. Please wait, if the system is applying updates in the System Registry, it will black screen temporarily. If it still black screen after a few minutes, at least 10 minutes, please repeat the power cycle process again. Please verify if the AC adapter was properly connected from the laptop to a working surge protector or AC outlet and the power button is being pressed all the way down to trigger a power on signal. Also, please try to disconnect the power cable and let the unit drain for 24 hours to clear the memory and reset the hardware to default settings. After doing this, please reconnect your AC adapter then power on the unit. If you need further assistance, please email me at [email protected] and I will be more than happy to help.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Buyer beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this computer for my daughter. It took approximately 30 minutes to boot up each use. I assumed it was loading updates every time the computer was turned on. But I think at the end of the day it was defective. I returned it
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Bigpoppa,
I do understand your disappointment with the product and the inconvenience if you are experiencing slow boot up time and slow system speed or performance. Certainly, this issue is temporary during the initial WINDOWS setup and before installing cumulative WINDOWS Update, regardless what brand name of computer this may be. This may take a longer time depending on the network traffic from the update server and the stability of your high-speed internet service. Also, laptop will do several system reboot or restart during the update process. Once initial setup and WINDOWS Update installation completed, system speed or performance will be optimized. If you need further assistance, please email me at [email protected] and I would be happy to help.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Avoid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I strongly advise against purchasing this computer. I picked it up on Friday and returned it on Saturday. The significant issues are that this machine is unresponsive and slow and it’s fan never ceased spinning even though nothing was running. I purchased a Lenovo instead.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Albert,
I do understand your disappointment with the product and the inconvenience this may have caused you if you are experiencing unresponsive and slow system speed or performance issue with the laptop. Certainly, the unit was designed to run popular computing applications like web-surfing, emailing and word-processing without compromising system stability and performance. This issue is temporary during the initial WINDOWS setup and before installing cumulative WINDOWS Update, regardless what brand name of computer this may be. This may take a longer time depending on the network traffic from the update server and the stability of your high-speed internet service. Also, laptop will do several system reboot or restart during the update process. Once initial setup and WINDOWS Update installation completed, system speed or performance will be optimized. In order to maintain optimum system stability and performance, cumulative WINDOWS Update needs to be installed periodically. If you are accessing web applications, please make sure the unit has access to an established router and internet service is working properly since this will definitely affect system speed and performance. Also, clearing internet cache or browsing history will improve system performance. If you need further assistance, please email me at [email protected] and I would be happy to help.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Get what you pay for
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had nothing but problems and am tired of calling tech support. I no longer use the darn thing and wouldn't recommend it to anyone. Thought I would save a few dollars but instead, for me, it's completely useless
No, I would not recommend this to a friendDON'T DO IT! SAVE YOURSELF!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never again will I purchase a ASUS! Already in the market for a new laptop. Mind you it was only used for please.... Games, shopping and sometimes social media!! You will not get anymore of my $$$$
No, I would not recommend this to a friendnotwhatIexpected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a tablet that is better suited for what I need than this is. I found out after I bought this that it is more of a chrome book than a laptop. It has Windows 10 but will not support it! I couldn't even download solitary or facebook!
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
I certainly understand your disappointment with the quality of the product you received and the inconvenience this may have caused you. The X441BA comes with a full version of WINDOWS 10 HOME, that supports third-party applications, and not a WINDOWS 10 S version. Normally, sales related issues are resolved by the seller if a brand-new product was ordered and paid, and a laptop with a different WINDOWS 10 version was delivered to you. Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Not reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a good buy! It runs slow and I’m considering returning. It’s kind of stressed me out because it runs very slow
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
I certainly understand your disappointment with the product and the inconvenience this may have caused you. All ASUS products undergo intensive quality control testing and inspections, and are built for reliability and durability, this is a random problem. This issue is temporary during the initial WINDOWS setup and before installing cumulative WINDOWS Update, regardless what brand name of computer this may be. This may take a longer time depending on the network traffic from the update server and the stability of your high-speed internet service. Also, laptop will do several system reboot or restart during the update process. Once initial setup and WINDOWS Update installation completed, system speed or performance will be optimized. In order to maintain optimum system stability and performance, cumulative WINDOWS Update needs to be installed periodically. If you are accessing web applications, please make sure the unit has access to an established router and internet service is working properly since this will definitely affect system speed and performance. Also, clearing internet cache or browsing history will improve system performance. If you need more information or further assistance with the warranty for the product, please email me at [email protected] and I would be more than happy to help.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty