Customer Ratings & Reviews
- Model:
- X441BA-CBA6A
- SKU:
- 6319978
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 3.8 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers highly value the affordability, user-friendly interface, and lightweight design of the 14" Laptop. They appreciate its ample storage capacity and find it suitable for basic tasks, gaming, and personal use. However, some users have concerns about its slow performance, limited RAM, short battery life, build quality, and fan noise.
This summary was generated by AI based on customer reviews.
To complicated for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not able to use my Asus except for reading emails. I got it because I thought I could easily add apps to play games. I couldn't figure out how to add the games I wanted so I returned it
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Shenita,
I do understand the inconvenience this may have caused you if you are experiencing difficulty installing applications and games in WINDOWS 10. On the contrary, lots of satisfied customers, having positive experience using the product, will agree with me that the unit is a decent system that is perfect for running popular computing applications, without compromising system stability and performance. If this is your first experience with WINDOWS 10, we recommend that you go visit Microsoft's Knowledge Base on tips on how to navigate smoothly within the OS. Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Won't start/boot after 12 months of use.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 12 months the laptop will no longer start when pressing the start button. The charger light comes on, but no light that it booted when pressing the start button.
No, I would not recommend this to a friendBad purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to purchase an inexpensive computer because I did not have mine. Unfortunately this was a waste of money. Very disappointing!
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Barbi,
Thank you for the review. It is unfortunate that you found your laptop is not what you expected. What the issue of the laptop is having? Please try updating your Windows and Drivers & Utilities to improve the performance. If you have any technical questions, please speak to an ASUS live support agent 24/7 or feel free to contact me at [email protected] and I will help you to the best of my abilities.
Thanks for choosing ASUS
Regards,
Nina
ASUS Customer Loyalty
So so computer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it shuts down on its own. you will be working on stuff and it just will power down. check and rechecked the setting and all are set to never shut down.
No, I would not recommend this to a friendCraptop
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a piece of junk but it was cheap and that is what happens when you buy cheap laptops never again
No, I would not recommend this to a friendThis time I can't tell anything good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer was damage 25 days I buy it. I was taking a online class that I can't use the computer and that's why I bought it
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Edap22,
I certainly understand your disappointment and the inconvenience this may have caused you. All ASUS products undergo intensive quality control testing and inspections, and are built to last, this is a random problem. Normally, ASUS provides one year warranty coverage, if product was purchased brand-new, in order to fix or repair any hardware or, part that stop working prematurely under normal usage. If you need more information or further assistance with the warranty for the product, please email me at [email protected] and I would be more than happy to help.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Constantly turns off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.POS. Doesn't matter what I said the power settings to it turns itself off all the time. Has other weird glitches too.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Fukyoo,
I certainly understand your disappointment and the inconvenience this may have caused you if the unit will auto-shutdown. In order to prevent this from occurring, sleep or hibernate mode needs to be disabled in the Control Panel, Power Options then Advanced Settings. For detailed instructions, please visit Microsoft's Knowledge Base. Also, if running with the battery only, please do not run any power-hungry software or application. Running these applications will cause auto-shutdown when battery life is running low. Always keep the WINDOWS Update current in order to keep power management services up to date, also. If you need further assistance with the product, please email me at [email protected] and I would be more than happy to help.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Computer came locked cannot use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems this computer bought new came locked with someone else's username and password. Will be returning to Best Buy.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Janey,
Thank you for your feedback on this model. We truly appreciate it. We want to extend our sincerest apologies for any inconvenience this has caused you. Please reach out to Best Buy to have the unit replace as soon as possible. For further assistance please feel free to reach out to us by email: [email protected]. Please use a link to this review as reference. Have an extraordinary day.
Thank you for choosing ASUS.
Best Regards,
Lamoya
ASUS Customer Loyalty US Support
Whirring noise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hey, it was making a whirring noise from the drive, so I had to return it. The HP I finally ended up with is great!
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear 4u2b,
I do understand the inconvenience and your concern about the hardrive noise being louder than normal. This will usually occur when the laptop is under heavy load when WINDOWS Update and antivirus scan, or malware are running in the background. To resolve the issue, try doing a full system scan using an internet security, or an antivirus software to get rid of malware, just in case the system was compromised. If WINDOWS Update or antivirus is running in the background, do not run any applications. Since these applications utilize lots of system resources, the laptop will become unresponsive or slow whiles are running. Also, please make sure cumulative WINDOWS Updates are being installed periodically in order to maintain optimum speed and performance. Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Great for a 2 year old
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sales person told me this product had CD/DVD drive, however this was a not,
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Charles,
Thank you for your review and I certainly understand the inconvenience this may have caused, and please accept our apologies. This model does not include a optical disk drive. Have you already contacted your Place of Purchase for an exchange? Please provide me with more details on this situation so we can take the appropriate steps to get this issues straightened out. You can reach me at [email protected]. Your case for reference is N190521551.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
Worst laptop I ever tried to work with.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No decent instructions came with it......Ones with it no help at all!!
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Polack73,
Thank you for writing a comment for the product. I certainly understand the inconvenience this may have caused you if this is your first experience with the WINDOWS 10 OS. In order to jump start and make your experience with the OS pleasant, I recommend using the "Get Help" from the Start menu. Also, you may visit Microsoft's Knowledge Base for helpful tips on how to navigate smoothly within the OS. If you need further assistance with the product, please email me at [email protected] and I would be more than happy to help.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got not working laptop so I just returned it but the specs sheet it's very good value for what you paying
I would recommend this to a friendBrand response from Asus_Answers
Posted .Dear Blackstarsama,
I certainly understand your disappointment and the inconvenience this may have caused you. All ASUS products undergo intensive quality control testing and inspections, this is a random problem. Normally, ASUS provides one year warranty coverage, if product was purchased brand-new, in order to fix or repair any hardware or, part that stop working prematurely under normal usage. If you need more information or further assistance with the warranty for the product, please email me at [email protected] and I would be more than happy to help.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
ASUS -14" Laptop -Not a good buy, disappointed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed with this purchase and thinks it is slightly over priced for this laptop.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Godsbaby,
I do understand your disappointment with the product and the inconvenience this may have caused you if if it didn't meet your expectations. The price of the laptop is competitive with value-added features. On the contrary, lots of satisfied customers, having positive experience using the product, will agree with me that the unit is a decent system that is perfect for running basic and light computing applications, without compromising system stability and performance. Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
bad bad bad
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful performance, sheap material, and slowest than my 20 years old HP
No, I would not recommend this to a friendReally very bad computer.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loosing wifi. I had to turn computer several times because it freezes.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Michael,
I do understand your concern regarding the issue with the WIFI device. Please verify if the unit is within range to an established wireless router or access point and internet service is working properly. Also, please verify if the unit is running with the most current system update. You may also need to go in the Device Manager, Network adapters, click on the Wireless LAN then click on the Power Management tab, unchecked the boxes and click the "OK" button to save the changes. Please make sure WINDOWS Update is current in order to keep the wireless network services up to date and keep the system in optimum performance and stability. Should you need further assistance, please email me at [email protected] and I would be more than happy to help.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Dope
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great will recommend it super fast to install and no problem
I would recommend this to a friendBrand response from Asus_Answers
Posted .Dear Julie,
Absolutely, a great laptop that is superfast. Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
we had to bring back item and spend more to get a
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not happy we had to spend more money because 1st one didn't work
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Kevindoalotofracing,
I certainly understand your disappointment and the inconvenience this may have caused you if the first machine did not work. Is there any reason the first machine did not work? Should you need further technical assistance, please email me at [email protected] or speak to an ASUS live support agent 24/7. We would be more than happy to assist you.
Thank you for choosing an ASUS product.
Regards,
Nina
ASUS Customer Loyalty
HDD not recognized
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 months in the hard drive crashed. Not worth fixing
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Geethanks,
I do understand your disappointment with the quality of the product and the inconvenience this may have caused you if the hardrive is not being recognized after 3 months of usage. All ASUS products undergo intensive quality control testing and inspections, this is a random problem. To resolve the issue, please try to disconnect any external devices and load default setting in the BIOS. Normally, ASUS provides one year warranty coverage, if product was purchased brand-new, in order to fix or repair any hardware or, part that stop working prematurely under normal usage. Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this laptop. It has out of date hardware.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Macnkel,
I do understand the inconvenience if the laptop didn't meet your computing needs or expectations. ASUS carries a wide range of computer products that most likely meet your requirements. Should you need further assistance with ASUS products, please email me at [email protected] and I would be more than happy to help.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:PriceCons mentioned:Slow
OK laptop for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its an OK laptop for the price which is the reason I purchased this one so not sure what's inside except for the amount of memory and storage which is fine. A few cons: The speaker quality is not that great but not the main reason I got it. The fan seems a little noisy and seems to run all the time. At times it sounds like wind noise in a microphone. I'm not sure if that is the fan or if it is coming from the speakers. It took the good part of the day to get it updated the first time so its not a laptop that is built for speed but seems to work fine for surfing the internet and doing documents and spreadsheets. I do like that it is lightweight. I don't like a heavy laptop.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Pinky,
I would like to thank you for taking your time in writing this review. We certainly value your feedback. It is unfortunate that you found the microphone sounds like wind noise of your laptop. Have you installed Windows Updates periodically? In order to maintain optimum system stability and performance, please also update Drivers & Utilities and Bios by going into ASUS Support website. If you have any questions or concerns, feel free to contact me at [email protected]. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across.
Thanks for choosing ASUS.
Regards,
Nina
ASUS Customer Loyalty