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Customer Ratings & Reviews

Your price for this item is $407.99
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The comparable value price is $509.99

Customer reviews

Rating 4.2 out of 5 stars with 337 reviews

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90%
would recommend
to a friend

Customers are saying

Customers appreciate the 2-in-1 13.3" Touch-Screen Laptop for its reasonable price, lightweight design, and easy-to-use features. Many users find the touch screen to be a super amazing feature and enjoy the convenience of using the device as both a laptop and a tablet.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 337 reviews
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop and would recommend it. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 2 in 1 laptop easy to use love the new software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and easy to use. Just the right size also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Asus, and the service was great! Yay!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Im happy for what i needed for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For work and studing this computer works great!!..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop with great features and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little gadget, sturdy, dependable. Thumbs up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY SON LIKES IT VERY USABLE ALSO DOES SCHOOL WORKS

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Test it out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop without doing any research. It was an open item at my local best buy and I needed a Windows computer to run a software. Cool features but I had to return it due to the brightness of the screen. I don't know if my laptop was defective but the screen was not bright enough. At the store the display model seemed to be Ok but maybe it was just the lighting. I returned it the same day.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    yes and no

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great, it does what i want it to with few issues. But has a tendency to not lock the keyboard if i click tablet mode.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an ok laptop but if you go to the open box section you can spend the same money for a way better laptop.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs a tweak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In order for this device to perform at an adequate level, replace 1TB spinning drive with $60 SSD. Much better.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Not satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would not charge. Could only use while plugged in. Best Buy could not get it to charge either. Returned it and purchased another brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst purchase of a computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was the worst nightmare you could have with a computer. Right from the start, it did not have in it what was advertised, did not function well,...was extremely slow(slower than my 7 yr old Dell i3),. I brought it in for service several times. In the first three weeks it was in for service more than I got to use it. and then the touch screen stopped working. The computer had to be replaced by another computer because it could not be fixed. Bought another Dell.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display quality was poor on this tablet. I wasn't impressed and returned it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    2-in-1

    Rated 4 out of 5 stars

    Pretty nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this unit as it can be a laptop or function as a tablet when you want it to do so. When I got this yesterday, it had Windows 10 installed on it already. but not the big November update for Threshold...so that took about an hour to download and install. If you are getting really slow Wi-Fi speeds, go to Asus' website and download the driver. Then reinstall the driver from the file that you downloaded. I was only getting 2mbps download but after reinstalling the driver, I was getting 16mpbs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a pathetic experience....Laptop wont connect to wifi and there is no support after 30 days of purchase. Simply waste of money and time. Poor Performance.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exstreamly slow running computer wish i never baught it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    My new laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel this is a really good laptop for the price bracket. It serves its purpose for internet and Microsoft office. Also, it is a really light and easy for traveling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost Great, *Almost

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first fell in love with the looks. The keyboard (though I wished it was backlit) and the aluminum body. The specs are pretty good and pretty responsive and I've been multi-tasking with it without any lag. I connect it to my Insignia Smart TV through HDMI for movies and as a continuous/double screen for multi-tasking on projects. Overall a very good product for its price. There's worse out there and in my opinion this is the best for its price range. I would definitely recommend this to anyone specially for students. Never had problems with it and the flip feature never gave me any problems. Minor downside of this ASUS is its speakers, weight (but that's because of its hard drive I assume), and wishing it had retina display like Apple. But that's for a more expensive product. TOUCHPAD IS GREAT! Great buy for a first laptop!!!!!

    I would recommend this to a friend