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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $679.99

Customer reviews

Rating 4.3 out of 5 stars with 137 reviews

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91%
would recommend
to a friend

Customers are saying

Customers commend the 2-in-1 13.3" Touch-Screen Laptop for its touch screen capabilities, portability, and light weight. They appreciate the laptop's fast performance, compact size, and affordable price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 137 reviews
  • Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for using computer for biz and personal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 16 yr olds bday & she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service - very prompt - love the product too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great - technician was very helpful and responsive - very happy with the whole experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for a college freshman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my son for his 1st year at college. He loves it. Has no problems what so ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice comp in mid price range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great comp in an affordable price range for a student. Would recommend it to anyone seeking a laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pleased with product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything that salesperson said it would. I use it everyday and have had no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop for my purposes....It is a replacement for one that had been stolen...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Found to be an excellent product for a student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding value for the price. Purchased for my Grand Daughter who is Middle School.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it is a great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was everything I was looking for in a computer. The sales man was very helpful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of bang for the buck!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really impressed with everything this computer has on it!! I'm very happy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with everything we purchased. Computer was bought for my son for college. He hadn't had any problems with it so far. I bought a notebook and I like it very much! No problems with anything we purchase at this store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no knowledge of the computer or Windows 10 and have been fun learning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very manageable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been very manageable and easy to operate so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product performed as stated; high quality; exceeds expectations

    I would recommend this to a friend
  • Cons mentioned:
    Ram mismatch

    Rated 2 out of 5 stars

    did not keep this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this computer because it was advertised as having 8gb of ram but only had 6gb. therefore I returned it promptly and received a refund.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Loved the touchscreen but didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size was great and loved the touch screen but it worked off and on. Had to return it and they didn't have another one. I would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase - my son is very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 21 year old son. He loves the computer!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Locked out of a brand before even setting it up...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received my new Asus - 2-in-1 13.3" Touch-Screen Laptop - Intel Core i5 - 6GB Memory - 1TB Hard Drive - With Windows 10 pre-installed - Black Hairline from Best Buy. It was delivered to my door by USPS Last night. This is my first go around with ASUS computers and there were sixteen five star reviews for this laptop on Best Buy's website so I felt confident. I plugged it in to charge it for 3 hours like the quick start guide said and went to bed. Got up this morning and opened up the new laptop, pressed the start button and was ready to go through a setup wizard for my new laptop......I thought. To my surprise, there was a user name already on the login screen with a cursor flashing in the "Password" field. No setup wizard? I tried entering the password I always use thinking that would start the set up wizard, but that didn't work. I clicked "Reset Password" and it said I needed to connect a USB flash drive, so I did. That didn't work because my flash drive was not the Password Reset Disk. There is "No Excuse" for this! This is so unprofessional!!! Whoever tested this laptop before shipping it out forgot to reset it. I won't type the user name on this forum, but the password hint says "My Daughter" I'm locked out of my new laptop and I haven't even set it up yet. Unless the team at ASUS can talk me into keeping this used laptop, it's going straight back to Best Buy today! I'll stick with HP and Mac. Bad form ASUS! Tell your quality control people to make sure they reset the laptop to factory before you test it. I'm sure this laptop was used by someone else and shipped back to Best Buy already. I'm done!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Awesome laptop for going back to school!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had been a while since I had been back to school. I wanted a laptop I can do everything for school, and this laptop is more than that. It is quick and slick and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick enough for an everyday use. Love the touch screen capability with the ability to open the screen all the way backwards.

    I would recommend this to a friend