Customer Ratings & Reviews
- Model:
- Q405UA-BI5T7
- |
- SKU:
- 6292312
Customer reviews
Rating 4.5 out of 5 stars with 204 reviews
(204 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the touchscreen, describing it as a game-changer. They also appreciate the laptop's speed and affordability. The compact size and solid-state drive are additional features that customers find appealing. However, some customers have concerns about the power button's awkwardness, limited storage, and battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:FastCons mentioned:Loud fan
Rated 3 out of 5 stars
Fast laptop. . But some downsides
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I originally bought this laptop for casual gaming, web surfing etc. It looked great in the store and they so happened to have an open box of the same model. So a few hundred bucks off I was very happy. Get home and get it all set up and it is lightning fast. It looks beautiful and preforms well.. It does come with a bunch of junk games and apps though that I went through and uninstalled... But the worst thing is the dang fan in this computer. I'm use to a fan kicking on every so often.. But it never shuts off, sometimes it sounds like the laptop is about to explode the fan is so loud. Even when I'm not running any apps. I'm starting to guess that's why it was returned in the first place and more than likely I will be doing the same.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Alex,
We appreciate you sharing your review with us and we apologize for the experience you've had with the product. If you haven't attempted any troubleshooting steps I recommend checking the BIOS menu for "QC Fan control" to adjust fan speed; you can also press "F9" while in the BIOS menu to perform a BIOS reset. If the issue persist I recommend reaching out to our support staff for further assistance. Please feel free to contact us at [email protected] and use the link to this review as a reference so we can discuss this further or visit the Asus live chat support 24/7. We look forward to hearing from you, have a great day.
Thank you for choosing ASUS!
Best Regards,
Clayon
ASUS Customer Loyalty US Support










