Customer Ratings & Reviews
- Model:
- Q405UA-BI5T7
- SKU:
- 6292312
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the touchscreen, describing it as a game-changer. They also appreciate the laptop's speed and affordability. The compact size and solid-state drive are additional features that customers find appealing. However, some customers have concerns about the power button's awkwardness, limited storage, and battery life.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Disappointing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery will not support a charge and can only use if plugged in. Defeats the purpose of having laptop and makes it a stationary computer.
No, I would not recommend this to a friend - Pros mentioned:Light weight
Entry level, better out there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is large for a 14 inch, though light. Mine had a wobbly track pad and I ended up returning it. Performed fine for every dat internet and office tasks. Great speakers!
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Joel,
I certainly understand your disappointment and the inconvenience this may have caused you. All ASUS products undergo intensive quality control testing and inspections, the wobbly touchpad is a random problem. Normally, ASUS provides one year warranty coverage, if product was purchased brand-new, in order to fix or repair any hardware or, part that stop working prematurely under normal usage. If you need more information or further assistance with the warranty for the product, please email me at [email protected] and I would be more than happy to help.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty