Customer Ratings & Reviews
- Model:
- C433TA-M364
- |
- SKU:
- 6512628
Customer reviews
Rating 4.5 out of 5 stars with 694 reviews
(694 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed4.5
Rating 4.5 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the positive aspects of the touchscreen, ease of use, and battery life of the 2-in-1 14" Touchscreen Chromebook. Many appreciate its size, price, and performance for everyday tasks, along with its ample RAM. However, some users mention limitations in storage capacity and difficulty opening the lid. The lightweight design is frequently praised.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great for school
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for school use and it’s perfect. The tablet and laptop combo was the best choice for school. My only complaint is the ChromeOS, which is obviously a personal preference issue. But regardless of that great small form laptop/tablet
I would recommend this to a friendRated 4 out of 5 stars
Great price with many nice features.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price with many nice features. I needed a laptop or tablet to look things up on the internet in a remote room of the house. This gives all the things I need. The only downside I found about it is there is no adjustment for the sensitivity of the touchpad. So I find myself accidentally clicking when I don't want to.
I would recommend this to a friendRated 5 out of 5 stars
Nice Chromebook for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great touchscreen Chromebook for beginners and also for anyone working online applications directly from the browser. The 8GB RAM makes it smooth and easy. Flips back full to get that tablet feeling but the 14" screen on tablet mode looks little too big to use on tablet mode for a long time.
I would recommend this to a friendRated 5 out of 5 stars
Quite happy with this chromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is impressive, no words, don't expect it to do heavy CPU or GPU intensive work but otherwise it is a no brainer at $180, amazing resolution and enough power to even support 4K second monitor without any lags for playing video. The best part is it turns into a giant android tablet!
I would recommend this to a friend- Pros mentioned:Speed
Rated 3 out of 5 stars
Jerry from queens
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GOOD: Fast, good graphics, good sound, lighted keyboards. So far so good. BAD: Stiff hinges, takes 2 hands to open. This device is on the heavy side.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nickinbrooklyn,
Thank you for leaving your review of this model. We are happy to hear that you overall enjoy this product, however, are there any other changes that you would like to see to this model apart from the cons you mentioned above, that would improve your rating of this Chromebook? We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2105030963-0014" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Great Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first Chrome book and I’ve been very impressed. It’s fast with a nice display and was easy to learn. Does everything I need and tons of apps to choose from. Only negative I have is the keys are hard to read in certain lighting.
I would recommend this to a friendRated 5 out of 5 stars
Great Christmas Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mom loved this gift, works well for her needs and was a replacement for her old tablet. She likes it better because of the keyboard and the bigger screen, but can also be used like a tablet with the touchscreen while also able to fold it.
I would recommend this to a friendRated 3 out of 5 stars
Not a bad Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer. My very first Chromebook. Wish it was offered in black? The silver makes it hard to see the keys when it's dark even with the back light on, I also find it to be a bit heavy(I once had a Mac which was lighter), but other than that, I got a great deal for my Chromebook during black Friday. It's simple, web based and does what I need it to do since I am not a gamer and do not do anything fancy on it. For those reasons, I give this Chromebook/laptop 3 stars.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear MayraW,
Thank you for writing a comment for the Chromebook. Indeed, it is a good laptop for basic or light computing needs.
We do understand your disappointment with the keyboard and the inconvenience this may have caused. If turning off the keyboard backlit still doesn't help with the color contrast on the keys, you may consider using a keyboard skin or cover.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Rated 2 out of 5 stars
Hate it Can't see letters on keyboard.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you plan to use this at night or without good lighting the keyboard letters etc are impossible to see. The backlight is a joke, I have to use a flashlight or hold it up towards the lamp on my bedside table to see the letters to type. Ridiculous !!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AlisonB,
We are sorry to hear about the unfortunate experience you're having with the keyboard on this model. Rest assured we will have this review passed on to our development team. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy. My first chromebook didn't disappoint. Super fast, great touchscreen, bright display. For my use, battery lasts 3+ days and recharge is fast. I considered a tablet, but this is more convenient.
I would recommend this to a friendRated 4 out of 5 stars
MD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very sleek, and fast computer. Beautiful bright screen for a chromebook. Only drawback is the lack of keyboard lettering contrast.
I would recommend this to a friendRated 4 out of 5 stars
Nice everyday touch screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will be your needs for regular personal use. I just wished that the keyboard Backlight was better or the keyboard letters were dark to see what keys you’re using
I would recommend this to a friendRated 5 out of 5 stars
Great, versatile Asus Chromebook!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Chromebook is great. It looks good & is fast. I especially like the lighted keyboard. I look forward to using the LG DVD Writer soon. The Chromevox voice thingy can be annoying though.
I would recommend this to a friendRated 1 out of 5 stars
Already dead after 1 month of light use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already Dead. It worked quite well the first week or two, but it began to not turn on occasionally, and now it is as dead as a doornail. I did like it those few times it worked. Brilliant screen, and highly functional. I am past the return date and have only had it for 34 days - big waste of time and money. I can't recommend this, even though I have bought several Asus products over the years.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JosephC ,
We regret to learn that your Chromebook not powering on We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ: below, If all steps have been completed, Can you please reach out to us with your case number so we can investigate this issue? Please reach out to us by email at customerloyalty@asus.com . and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number ( N200729932-0030)Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1042742/
Rated 4 out of 5 stars
good but meager camera for video conf.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall decent for the discounted price but i was disappointed at the very basic/poor camera as i looking to use this mainly for zoom calls. I didn't see it mentioned in prior reviews.
No, I would not recommend this to a friendRated 2 out of 5 stars
Screen blackouts
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replace previous Chromebook due to screen going black for long perioda of time (even after charging). This New one had the same issue. Replaces with an HP laptop.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AngelaM,
We certainly understand your disappointment and the inconvenience this may have caused.
All ASUS products undergo intensive quality control testing and inspections, and are built to last, this is a random problem. If the laptop has been idle for a long period of time, the power button needs to pressed in order to wake it up. A key stroke or a mouse movement will not wake it up. ASUS provides warranty coverage in order to fix or repair any hardware or part that stop working prematurely under normal usage.
If you need further assistance with the Chromebook, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Rated 5 out of 5 stars
Chromebook review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased as a Christmas gift for my daughter so not sure h I w it works tet but with all the reviews and details listed I'm sure she will like it
I would recommend this to a friendRated 5 out of 5 stars
Good little daily driver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have several Asus Chromebooks and they offer a nice balance of price and performance. This is the best one yet as far as build quality goes.
I would recommend this to a friendRated 5 out of 5 stars
Great affordable fast laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amaong laptop for the price when it was on sale, highly recommend if you need an upgrade. Does have backlit keyboards if anyone is wondering.
I would recommend this to a friendRated 4 out of 5 stars
Very Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the esthetic of this Chromebook. It’s sleek and stylish. It’s just a tad sluggish for myself however it’s great for my 9yr old son. He loves it!
I would recommend this to a friend



