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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 694 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers consistently note the positive aspects of the touchscreen, ease of use, and battery life of the 2-in-1 14" Touchscreen Chromebook. Many appreciate its size, price, and performance for everyday tasks, along with its ample RAM. However, some users mention limitations in storage capacity and difficulty opening the lid. The lightweight design is frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 694 reviews
  • Rated 4 out of 5 stars

    Decent chromebook,but......

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent chromebook. The only downside is that the keys are really hard to see during the day or under lights. Would have preferred traditional black letters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in a hurry to be able to do some remote work while out of the country. Im pretty impressed. It's fast and meets all my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quality for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! The picture quality is amazing! It does everything that the higher priced ones can do. Very pleasantly surprised with the quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift to start classes for a new career. So far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Chromebook at this price range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't bother trying other Chromebooks at around this price range. 179 is a steal. The 1080p screen is very sharp and good color reproduction.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact laptop that does all the basic jobs. Hope there was more memory,

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Laptop review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not want to connect to the internet- Trying to open anything took what felt like hours to open.. was just really slow

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear RebeccaR ,

      We regret to learn that you are experiencing slow performance ,We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ: below, If all steps have been completed, please reach out to us by email at customerloyalty@asus.com . and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number ( N200989628-0013)Thank you for choosing ASUS.


      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support
      https://www.asus.com/support/FAQ/1049593/ Asus

  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed as this product ceased all functionality the week the warranty expired. It’s a shame that regardless of extreme care taken did not outlive its warranty.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Keyboard issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really disappointed with the keyboard. The keys are silver and the letters are white. It's extremely hard to see them in any kind of light.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear MacK,

      Thank you for your comment.



      We do understand your disappointment with the keyboard design and the inconvenience this may have caused with the color contrast of the keys. We recommend to turn the keyboard backlit off or adjust the keyboard brightness level while working in a well illuminated room or area, by tapping the hotkeys, "Alt + dim(small brightness icon)", repeatedly. If this doesn't improve the color contrast of the keys, we suggest using a keyboard skin or cover. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 4 out of 5 stars

    chromebook for school

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use product with good features for my 6 year old niece to use for schoolwork. Love the numerous options along with the good sized memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop and it fits the purpose. My kid is loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is an awesome choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. The onky complaint i have is that this is not a USI capable chromebook. Everything else works phenomenally!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuyer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If they had 6 stars for review I will give it 6! I really don’t know what else to say about this Chromebook!Great job Asus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good computer for students. My mom loves this gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow for the buck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of computer for the price. Had other Chromebooks and you had no external access to the computer, USB, MICROCHIP, ETC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I changed my mind for this purchase and returned it in original shipping packaging, (I did not even open the package)!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good labtop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome good for work,and school all around decent laptop for your money's worth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to use it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As mentined by others, the keyboard has design flaws (plastic, led). Noted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook! It does everything I need it to quickly and with nice display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well priced and awesome product, can 't complain!

    I would recommend this to a friend