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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 694 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the positive aspects of the touchscreen, ease of use, and battery life of the 2-in-1 14" Touchscreen Chromebook. Many appreciate its size, price, and performance for everyday tasks, along with its ample RAM. However, some users mention limitations in storage capacity and difficulty opening the lid. The lightweight design is frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-694 of 694 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Christmas gift-she loves it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this Chrome book for my daughter for Christmas and she absolutely loves it. Previously her iPad had Pooped out and she was trying to do everything on her phone or borrowed a lap top. She’s still finding great features and can do so much with it. Plenty of speed and memory

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this chromebook, easy, fast, simple, fantastic for everyday use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it cheap on sale one day for around $200 and performs better than anything near that price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price! The is a replacement of the one I got in 2018.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice chrome book for the price. The touch screen option is a very nice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Special chrome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a computer that is over 12 years and thought seriously about a new one and my son told me this was good for all I needed. It seems he was right. The size is perfect, too. I am 72 and needed something easy to use. This fit the bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For general web browsing, streaming, and light android gaming. Absolutely love it.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Best chrome book ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to start by saying I love Asus equipment. This chrome book is the bomb. The screen is amazing, the setup was done by my 9 year old grandson who only needed a few passwords to complete. Took 15 minutes tops. The touch pad works very smoothly, the shell of this chrome book is phenomenal it has substance, it feels sturdy. If I get another chrome book it will be this one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NOT GOOD PRODUCTS OR BRAND

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BC IT ONLY 2 YRS OLD AND BATTERIES AND OTHERS ISSUES WITH IT SAD

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook, fast and the screen is clear. I upgraded from a cheaper non touch screen and his is a big improvement

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    What a great deal for this ASUS Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Chromebook with outstanding price for this holiday season $179, no one could beat that.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the computer for a month and a half, the battery stopped working. Would not charge, absolutely no way to turn the computer on. I took the computer to geek squad the very next morning, they had it for weeks. They said I needed to call them for more information. I was told I would just have to go to the store and would get a new computer. I get there, and they just gave me store credit. The computer is now over double what I paid back in November. I’m so mad and so upset, I paid a good amount of money for this computer, and to just receive store credit?! I don’t understand why I couldn’t get my money put back on my card so I could purchase a new computer else where.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JackieD

      We're sorry to hear that you are having issues with your Chromebook battery not charging . Please allow us to make your experience with ASUS a better one. All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, what you've experienced was not intentional. sorry to hear that you reach out geek squad and they where unable to help you Please follow the steps in the FAQ .;[Chromebook] How to fix Chromebook cannot charge - Troubleshootinghttps://www.asus.com/support/FAQ/1042761/
      If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N200729932-0022) for us to better assist you. Thank you for choosing ASUS!

      Best Regards,
      Schottky,
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Great Black Friday buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints but I would not pay the full regular price for this tier of Chromebook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer my daughter uses it for schoolwork

    I would recommend this to a friend