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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 457 reviews

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89%
would recommend
to a friend

Customers are saying

Customers commend the 2-in-1 15.6" Touch-Screen Laptop for its excellent touch screen feature, fast performance, and reasonable price. They also appreciate the Windows 10 operating system, good battery life, and suitability for light gaming. However, some users have concerns about the display driver that frequently stops, the laptop being a fingerprint magnet, limited USB ports, and occasional internet connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 457 reviews
  • Rated 3 out of 5 stars

    Good computer but don't like pre-installed adware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer with good capability. Best buy pre-installed software and security software caused problems. Adware got installed with the pre-installed software and played audio ads randomly. I had to surgically remove them from computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been happy with my choice. I haven't had any issues with the laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What I have used the product meets my needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this product. Will be using this once I get on the road.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My old Toshiba had more consistent software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I like most of the features of this laptop (flip screen, touch screen, Cortana, etc.) I am really disappointed with the video software. No one can explain to my why the video software driver keeps having to reset. It's maddening.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    no disc drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I don't give it a 5 is because there isn't a disc drive

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great Laptop So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to make a rushed decision to purchase a laptop when my old one died unexpectedly. So far so good. It is easy to use love that it's a touch screen and have had no problems so far. I would definitely recommend this laptop to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very functional laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took no time at all to adapt to the laptop. It functions at my expectations and as I learn more of the features I anticipated that it will exceed my expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    flexibility portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very classy laptop, thin, cool looking, potable, thin, manage sleek

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great PC at a resonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets most of my needs. Versatile, however does not have a CD player.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall, Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile. Vibrant screen. Great features. Good speakers/sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not computer savvy, so I have a hard time using it, navigating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and nice touch for keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased that I purchased this unit. It performs magnificently and has such a light, yet comfortable keyboard. I adjusted to this baby in no time at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good excellent picture and love the great keyboard layout

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all a great computer. There are some issues but it's partially due to it being open box, certified. I have an issue with a driver constantly crashing then working again. (While using I never notice an issue there is a pop up that says it.) This computer is larger so its bulky to change into tablet mode but I like it. Main concerns I have is mainly windows 10 interface, it doesn't seem user friendly to me, but hardware great, software good - due to 10, functionality - great. For the deal I got on it it was a good buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent price for a good laptop. I don't have any qualms with it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for everyday work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very nice to use. It is simple and easy to tote around. I only need something to Type and surf the web. This device is very good for those.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at Best Buy helped me find a laptop that was fit just for me. I still have it and it’s in excellent condition. Thank you guys!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice size screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my review is I give it thumbs up for the two and one lap top.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great, perfect for my business use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lighted key board, light weight, good display, durable case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is gift for my husband. He enjoys new laptop.

    I would recommend this to a friend