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Q: Intel HD Graphics 520 Driver incompatible with windows 10 operating system.
A: I was able to solve this by following these directions: https://steamcommunity.com/app/233250/discussions/2/558749190911446231/ I downloaded the latest beta drivers (the .zip not the .exe) from https://downloadcenter.intel.com/download/25541/Intel-Beta-Graphics-Driver-for-Windows-7-8-1-10-15-40- and basically you just go through the device manager, select the display drivers and update them with the contents of the .zip you downloaded by selecting the .inf file inside.
A: I cannot definitively give an answer, but it looks good to me. FWIW I took a USB stick with some sample images and checked the display before I bought the unit. I also do a lot of graphics work: Lightroom, Photoshop and Corel. Much better than my 5 year old VAIO, as good as my MacBook Pro. Asus adds an option to minimize blue light exposure which sounds some suspect to me - it gives everything a sepia tone - turn it off.
Q: How long does the battery last (for basic web use)?
A: The battery of this model unit can last up to 9 hours. Please be advised that the battery life varies by configuration, operating conditions, and other factors. Maximum battery capacity decreases with time and use.
A: I have the same error and it's very frustrating on what you expect to be a new working laptop.
Q: Can the RAM be expanded to 16MB?
A: No, the RAM cannot be expanded to 16GB. The maximum RAM it can support is 8GB.
Q: Can I replace the hard drive to SSD without voiding the manufacturer or Best Buy warranty?
A: You can try changing the the HDD drive of this model unit to SSD drive at your discretion. This model unit comes with 1TB 5400 RPM hard drive. Please be advised that it might void the warranty if anything gets damaged on your unit.
Q: Is the usb-c 3.1 only or a full usb-c
A: This model unit comes with 3 x USB 3.0 Type C port.
Q: does this model has backlit keyboard
A: Yes it does have a back-lit keyboard. You need to press fn f4 to make it stay on.