Customer Ratings & Reviews
- Model:
- CX3402CVA-I5128GR
- SKU:
- 12533374
Rating by feature
- Battery Life
Rating 4.8 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the product's impressive build quality and snappy processor speed, noting that the extra RAM and i5 processor significantly enhance performance. They also appreciate its good battery life, portability, and light weight. Furthermore, the connectivity options, including the port count, and the upgraded touchscreen are highlighted as positive features.
This summary was generated by AI based on customer reviews.
Backlight to keyboard
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be higher with backlit keyboard. For watching video, scanning and loading hard drives, it works great. Editing? Nope. Going to exchange and spend the extra $$.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear JohnM,
Thank you for sharing your feedback on the ASUS CX3402CVA Chromebook. We’re pleased to know that you found it effective for watching videos, scanning, and loading drives. However, we sincerely apologize for the disappointment regarding the absence of a backlit keyboard and the limitations you've experienced with editing tasks.
Your input is highly valuable, and we will ensure that this feedback is passed along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2406036413-0011" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Build quality
asus laptop pc smooth cx34
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect solution for fast and smooth computing, nice feel and look and noise.
I would recommend this to a friend - Pros mentioned:Processor speed
new chromebook great for schoolwork
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chromebook is extremely fast. My son will be able to use this for schoolwork for next couple years with the memory and processor.
I would recommend this to a friend great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.use it for out in the garage and streaming to tvs works good
I would recommend this to a friend- Pros mentioned:Portability
Easy fit at home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This new Chromebook is a good fit for someone who hasn't had a lot of experience with smaller devices such as this and does not take up much space, easy to use and for the most part easy to understand the set up and display on the screen.
I would recommend this to a friend - Pros mentioned:Portability
Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice little Chromebook for the price. My kid really likes it.
I would recommend this to a friend - Pros mentioned:Processor speed
Christmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a gift, and it better thani even expected. Fast processor, Google Gemini is great. Especially since it came with AI Pro for a year.
I would recommend this to a friend - Pros mentioned:Build quality
Nice Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as open box excellent condition, and it was excellent, worth the savings. This was for a granddaughter and she loves it. It's quick and responsive. Quality build that feels like it will be durable and last for years.
I would recommend this to a friend ASUS model is nice, but longevity is questionable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I bought the exact same model 18 months ago, and it failed after 18 months and could not be repaired by Geekk Squad. Fortunately I had placed 4 years extended service on it and they provided me with a full refund to be used as store credit and I bought the same model.
I would recommend this to a friend- Pros mentioned:Battery life
ASUS FHD Chromebook
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance and battery life. My database uses this for Prodigy and some school project work and the system does not slog. The Core i5 and 8 gb ram compliment the performance and user experience very well.
I would recommend this to a friend - Pros mentioned:Processor speed
Open Box As Good As New
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my daughter. We saved a few bucks on an open box item and it showed up like new. The i5 is snappy and the Chromebook is great. No complaints!
I would recommend this to a friend - Pros mentioned:Battery life
Great value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Chromebook is a great device that I use for school, It works great for everything I need for classes and the occasional gaming and can last me about 5 hours on a full charge.
I would recommend this to a friend - Pros mentioned:Portability
Great Chromebook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ASUS CX34 14” FHD Chromebook is an excellent choice for everyday use. It’s lightweight, portable, and has a sleek design that makes it easy to take anywhere.
I would recommend this to a friend Great Workbook for Kids
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very easy to setup for my kids. Having the laptop be touchscreen is also a great advantage.
I would recommend this to a friendASUS Chromebook plus CX34
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my new laptop computer. It meets all my needs (good memory), and then performs nicely.
I would recommend this to a friend- Pros mentioned:Build quality
Versatile
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product that does more applications than my previous Chromebook, and is sturdier.
I would recommend this to a friend - Pros mentioned:Build quality
Oldsort
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picture quality and sound excellent, great for streaming movies and or videos. Not too sure about the AI stuff, need more time to play with it.
I would recommend this to a friend Great value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop! Great value at sale price. Easy setup.
I would recommend this to a friendLap top
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loved the chromebook geatures with the lap top storage!
I would recommend this to a friendGreat performance - Not so great battery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase. It does everything I need, with ease. I'm only giving it four stars though because the battery life is not great. It's not terrible, but most Chromebook Plus models these days have at least twelve hours of battery life. This only has 7 or 8 at the most. Other than that, it's great. Just make sure to have a charger on you wherever you go.
I would recommend this to a friend