Customer Ratings & Reviews
- Model:
- HN7306WU-PX13.R3704050
- SKU:
- 10936937
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
to a friend
Best laptip
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best laptops i have ever purchased kn my whole life
I would recommend this to a friendSchool laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Lots of adaptability. Reliable Son loves it. Uses it for school and art
I would recommend this to a friendGreat little machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic little laptop. I have a 4k capture card and this laptop handles it perfectly. No issues editing photos either. Its a little power house.
I would recommend this to a friendGreat laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer and ready with AI, I love it and no regrets.
I would recommend this to a friendASUS vs Dell laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ASUS laptop - nice 13” screen, but took it back because I prefer Dell.
I would recommend this to a friendReplaced my XPS 13 with the PX13
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the brightness and clarity of the OLED screen. The battery life is also amazing!
I would recommend this to a friendGreat laptop!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is great for anyone who creates content. It has a great OLED screen, 32 meg. Memory, 1TB hard drive, and a discreet graphic card.
I would recommend this to a friendNote asus
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent the best computer that i have ever seen.
I would recommend this to a friendTop Notch!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this ProArt. I love the touch screen, the ability to use a pen for drawing and love that it can be used as a tablet!
I would recommend this to a friendCreaters laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good creaters laptop. Very basic graphic card. Might even go for Nvidia 30 series.
I would recommend this to a friendTouch screen doesnt work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Touch screen doesnt work. The drivers not installed. Tried to update windows. Tried to find drivers. No drivers to install via their website. Trouble shooting isn't worth it beyond that. I googled this issue and other people have had similar issues. Some missing sound drivers. Some missing touch screen. Some with the ribbon cable not connected. I will go back to best buy and get a replacement to see if that will work better. I really like the rest of this though. The laptop is really cool. Great color. Great feel. The touch screen is just super important. Which is why the rating is so poor. If I get a better experience with the replacement I plan to get, I will raise the rating.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Daniel B,
We're sorry to hear that the touchscreen on the notebook doesn't work and we apologize for the inconvenience caused. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Having returned the notebook, we hope that you were able to obtain a functional replacement.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email atcustomerloyalty@asus.comand include the case number "N2409020463-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Very satisfied with the performance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact, fast, reliable, on the go, cute style. We are happy with this purchased. Exactly what we need.
I would recommend this to a friendExcelente
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente ya que mi hijo va a estudiar Ingeniería en programación y la laptop tiene para hacer gráfica y todo lo que necesita, estoy muy satisfecha
I would recommend this to a friendJacobo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for university students, easy to travel light weight and reliable
I would recommend this to a friendGreat laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect computer for my needs. Great price. Thankful to best buy employee for his help
I would recommend this to a friendGood purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Folding keyboard is very helpful and the smaller screen size makes travel easy.
I would recommend this to a friendGreat portable laptop!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great powerful laptop, awesome battery performance for what it is (and also the 200W charger does help a lot), I've been using it for a couple of weeks now and I have noticed just a few bugs that I'm hoping ASUS takes care of them. I was a little bit disappointed that the pen is not included for such a high price.
I would recommend this to a friendGood for budding gamer to grow into
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a laptop for a budding gamer and this was the right call. Expensive, but not the highest and not the lowest, but feel it’s perfect for him to grow into. So far so good a few weeks later with Minecraft Dungeons, Minecraft Legends, Minecraft Java and a handful of Minecraft Mods he is happy as a clam. He has dreams of recording and editing YouTube videos and this comes with decent tools for that (but haven’t tried them yet).
I would recommend this to a friendBeautiful laptop but has lots of problems
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly while I love the laptop, it's full of buggy problems. Half of the time I put it to sleep, it won't wake up again. I end up having to hold the power button down until it finally shuts down completely and then restart it. Of course I lose everything I was working on. Then when it starts up again, all of my external connections are not recognized and I have to unplug my usb-c hub and reconnect it, then initiate another restart to get everything reconnected. Sadly this is not the only issue I'm having. Within the first couple of days I brought it from the office to home and not only did it not recognize the change of network, it didn't even recognize the internal network cards and have me a hardware failure message when I ran the diagnostics. When I tried to initiate a problem report, the only option they have me was to call BestBuy's Geek Squad for support, but when I spoke with them, they said all they could do was send it in to Asus to have the card replaced and didn't know how many weeks that would take! Another concerning issue is that they do not offer an extended warranty on the product. I've been waiting for 2 months for that offer but it is not forthcoming, and based on how many issues this laptop seems to have, I can understand why they are not offering an extended warranty on it. So be cautious... It's a new laptop for Asus and it seems to have its issues.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jeffrey P,
We sincerely apologize for the issues you've faced with the notebook and for the inconvenience caused. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Please allow us to make your experience with ASUS a better one.
Based on the issues described, we recommend updating the BIOS. Please back up all valuable data before proceeding as this may result in the loss of any current settings, apps, and data. Ensure the unit is plugged in and do not close the lid. The following FAQ below provides the troubleshooting steps.
If you already have the latest BIOS version installed, please send us an email at customerloyalty@asus.com and include the case number "N2409020463-0004" as a reference so that we can further investigate this issue. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1008276/
Great laptop for the worker in the go.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice laptop for work and travel, not as heavy as my old one.
I would recommend this to a friend