Customer Ratings & Reviews
- Model:
- HN7306WU-PX13.R3704050
- SKU:
- 10936937
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
So happy with my decision
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is absolutely the best laptop you could ever have.
I would recommend this to a friendStudy and Play
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Laptop, usefull for collage at full Boost i'm studying Electrical Eng, and this Laptop helps me do diagrams for construcción and the avance it has to help me also with My carrer plans, it also has a powerfull ser up for games for when i chill
I would recommend this to a friendLove my new laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new laptop! Couldn’t be happier with my purchase. This laptop is just the best!
I would recommend this to a friendPerfect laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Great size, great air flow, beautiful design
I would recommend this to a friendGreat laptop for the price but battery is just ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop but not battery:( and Great Service from Best Buy as usual
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Karim,
Thank you for sharing your feedback on the ASUS ProArt PX13 Laptop, and we apologize for the issues you're experiencing with the battery. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2408009298-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1043914/#A4
review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.monitor too smal for my liking, plus the metal bent over heat.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Catlover,
Thank you for sharing your experience with the ASUS HN7306WU laptop. We are sorry that the screen size did not meet your expectations, and we sincerely apologize for the overheating issue you’ve described, specifically the concern about the metal bending due to heat.
For further investigation, we recommend contacting our support team directly at https://www.asus.com/us/support/callus/. Our specialists will be able to review the matter in detail and provide the appropriate guidance or service options.
We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2408009298-0017" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
C
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product and custmer service at Best Buy!
I would recommend this to a friendGreat laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, love the tablet/touch screen feature.
I would recommend this to a friendBest laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This PX13 has been the best laptop I've ever used. It can run substance paint smoothly, I can code using the battery and the thing is dead silent on the go.
I would recommend this to a friendGreat powerful laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s fast, the keyboard is comfortable, the display is amazing. Battery life is average, but only when using the GPU, is okay for general use. I like the size and weight.
I would recommend this to a friendJust the right choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasnt looking for a laptop this small or with a lower amount of memory but with thre knowledgeable sakesmans helped us choose what has turned out to be more than enough laptop.
I would recommend this to a friendWould buy it all over again if I had to.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this laptop has kept up with most of my needs, I do video and picture editing and regular gaming. I don't need the graphics maxed out but it hasn't let me down yet.
I would recommend this to a friendOpen box is a NO-GO!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this laptop open box IN "EXCELLENT CONDITION" for $1,135, was immediately disappointed. Some accessories were missing, multiple dents on the laptop, hair on the keyboard, and scratches and scuffs on the edges. Immediate refund, DO NOT BUY OPEN BOX! I thought the listing would be more accurate to the description provided on the website... Boy was I wrong. The pictures shared are from AFTER I cleaned off the hair on the laptop, looks MUCH worse in person. If this is "excellent" then I cannot begin to imagine the the "good" and "fair" quality.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear David,
We regret to learn about the condition in which you've received the device. We understand that this has caused inconvenience and we apologize sincerely on behalf of ASUS and the reseller. It is our hope that you were able to return the defective product to the place of purchase for a functional replacement.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at [email protected] and include the case number "N2410019634-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Good so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the performance, still getting used to it. Hope my brother likes it as well.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear DurgaP,
Thank you for sharing your experience with the ASUS HN7306WU laptop. We are pleased to hear that you are enjoying its performance and hope your brother will find it equally satisfying. To help become familiar with the device, we recommend reviewing the official user manual linked below, which provides detailed guidance on features, setup, and usage.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2408009298-0013" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
ASUS ProArt PX13 HN7306WU User Manual: https://www.asus.com/me-en/supportonly/hn7306wu/helpdesk_manual/
Good Enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall. Track mouse stopped working for no reason
I would recommend this to a friendPx13 proart laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has been amazing so far its battery life last as long imas I need it to! It can also run plenty of games!
I would recommend this to a friendBest Buy is Great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.customer service and quality of product was amazing
I would recommend this to a friendNever got to use it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't have a chance to open it so i just gave it a middle rating.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear JOHNNYR,
Thank you for sharing your experience with the ASUS HN7306WU Laptop. We’re sorry to hear that you didn’t have the opportunity to open and fully use the product, and we apologize for any inconvenience this may have caused.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2408009298-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Good but battery life is not
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im using it for 3D modeling and rendering and the full battery is lasting less than 3 hours.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Alvaro G,
Thank you for sharing your feedback on the notebook, and we apologize for the battery issue. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.
To troubleshoot the battery life issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2408009298-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1043914/
Gives me high blood pressure
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't understand why people love this so much. It's incredibly frustrating to use—constant lag, frozen words on the screen, and the touch screen is inconsistent. Switching between tablet and laptop mode is a nightmare because the screen orientation often lags, and sometimes the bottom tabs get cut off. I really thought I’d love this device, but maybe I got a dud. After just five days, I’m officially returning it because I can’t deal with this level of irritation from something that cost $1,500! I expected any computer to be an upgrade from my cheap Chromebook, but this one is just as frustrating. The only reason it got any stars is because it looks nice and the 2-in-1 hinges are smooth. Not to mention it gets stuck in hibernation mode and basically doesn't let you on.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Evie C,
We sincerely apologize for the issues you've faced with the notebook and for the inconvenience caused. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence.
Having returned the notebook, we hope that you were able to obtain a functional replacement.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email [email protected] include the case number "N2409020463-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
