Customer Ratings & Reviews

This is the best laptop I have ever owned. After several MacBook Pro/Air, Surface, Lenovo, HP devices I finally found the perfect (for me) computer. I've been using it for about 8 months.

So, I got this while it was discounted on best buy and I was so excited because of all the positive reviews. But all of the reviews didn't mention that this laptop fan is the NOISIEST fan on a laptop I've ever heard in my life. It runs noisy *all* the time. Even when I adjusted the settings to "whisper mode" it started to sound like a normal laptop's fan in a demanding situation. It also got REALLY warm on both the first and second days especially on this whisper mode to the point it was really uncomfortable especially towards the upper keys of the keyboard. I tried to ignore it at first, thinking that maybe I could live with these flaws in order to enjoy a powerful laptop in such a small form factor, but I couldn't even enjoy watching a movie even at high volume with the "jet sound" coming from this machine. I realized that you cannot trust the reviews anymore, because they only focus on things like "benchmarks", but when it comes to daily use, no one would tell you about what I consider to be a major flaw a laptop unless they really use it day to day.

Very impressed with the build quality and capabilities of this machine, for such a small size it is very capable. The only complaint is the refresh rate of the OLED screen otherwise it is pretty much perfect for travel and light gaming use.

The ASUS ProArt PX13 is one of the new generation of Windows Copilot+ AI (Artificial Intelligent) computers. It comes very well packaged and was easy to set up although I lost internet connection several times but it may have been my WiFi. It has a selection of ports including two USB4 Type C, One USB 3.2 Gen 2 Type A, micro SD card slot, HDMI output port and a Headphone/Headset/Microphone jack. It has a long cord for charging. I generally use an IPad so the touch screen it a great addition for me. The screen also bends back 360 degrees so it can function as a tablet. It has a back lit keyboard and feels good. It has military grade durability. This is a very sophisticated laptop, with so many features that for me will be a steep learning curve but this is exciting and challenging. The Microsoft AI program, CoPilot, provides a way to streamline work across Office programs. The provided software includes MyASUS, ProArt Creator Hub, ScreenXpert, GlideX, MuseTree, StoryCube, and CapCut. The laptop is also very light weight. This is an extremely nice laptop and a great opportunity to learn more things using AI.

This started off great. The laptop feels to be well built and premium. I was looking for a laptop for personal use while traveling for work. I carry a large work thinkpad and wanted something small but able to do the tasks I need. The px13 really looked to be ideal for me. I bought it and had it for a couple days before going to europe for work for a while. During this trip the issues began. The worst of which is the touchpad. Sometimes it works, sometimes it doesnt. Sometimes it randomly generates a click for no apparent reason. Sometimes it fails to register taps as clicks. I am no rookie when it comes to such things and have gone through the settings, re installed drivers, etc. Sadly I returned to the states at day 17 after purchase. Best buy refused return or exchange. I contacted asus who had me go back through all the things I had already done. Asus told me I could send it in for repair which should take about 4 weeks. I called bestbuy and asked if I could exchange it or anything and offered to show proof of my flights to and from the US causing me to miss the 14 day window. Of course they refuse. Now I am going to have to send it out for a month to hopefully be repaired. Poor service from both Asus and Best Buy would mean I highly suggest avoiding both.

Excellent computer, great feel. Nice keyboard and touchscreen.

I made an account just to write this review because this laptop is driving me crazy. My old asus laptop was great until i unfortunately fried it with coffee a few months ago, so I ended up getting this as my new laptop, and it is the worst. I am currently locked out of my laptop because it is once again having this issue where the pin locks me out and when i try to sign in with my Microsoft account it says it is offline and the password doesn’t work. In the past when this has happened the issue is resolved with me restarting the laptop, but I have now done this several times to no avail. Besides this issue, this laptop is incapable of handling any heavy ish programs and frequently blue screens, crashes, or starts lagging severely, in addition to overheating. I have never in my life had so many issues with a computer and I am fed up with it. I have tried to give it a chance these past few months and I can’t take it anymore. Do yourself a favor and get any other laptop.