The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 362 reviews
Rated 3 out of 5 stars
Charger the size of an RV? why?
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Laptop looks slick, works ok, not as fast as advertised, thats for sure. but decent for the size. quiet for now. but someone needs to post something on this monster of a charger! you spent so much time and money on engineering these beautiful Laptops, you called the PROART, you meant that professional artists / designers / content creators on the go can pick one up and go and then you added a charger that is almost 30% the size of the laptop? and heavy as well? it weighs almost as much as the entire laptop. you cant take something like that with you on the road, its now requires its own dolly to take this with you. WHY?
Thank you for sharing your feedback on the laptop. We understand that the AC Adapter didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2408009298-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
Asus Proart PX13
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good graphics, laptop is fast enough, does run hot when sitting on lap.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Battery isnt the best but just throw it in hibernate instead of sleep, other than that pretty solid, feels way more expensive than it is. Havent had anything lag and the fans actually decently quiet under full load to me at least, love the thing and probably wouldnt trade it anything else.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This machine is excellent. Does everything I need it to and asks what's next. Ai tools built in or available to download are excellent and really fun to play with. These are nearly professional level tools if not fully capable already, at least for my knowledge level. Well worth it and loving it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing laptop. I was looking for something that could handle my creative workflow and this is the one! Just wish the pen was more accessible in the States.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The truth of the matter is I just don’t know yet. It’s a brand new processor that I don’t think they have all the bugs worked out yet. It crashes on quite a few programs I have downloaded and I can’t figure out why. I try them on different settings or let the computer decide what settings it should be ran on and the programs and games will crash no matter what I do. Hopefully there will be another BIOS update soon as well as windows update because it runs on windows 24H2 which is still in development as well. So I’m going to give it a little more time and see. The battery life really is not very good. You’d have to set all the settings as low as you can to get good battery life but then it wouldn’t run hardly anything you get this kind of laptop for. Also not a big fan of only being able to use a 2230 form factor nvme. There no room and I mean ZERO room to put even a 2242 form factor, let alone a full size 2280 nvme. I like to have a 4tb nvme in my laptops so I never need to worry about running out of space or having so much stuff downloaded that it bogs down your PC, so I’m offloading some things onto an external nvme in a thunderbolt 4 enclosure and I bought the fastest 2tb 2230 nvme I could find which is the crucial P310 that gives you the closest you’re going to get to gen 4 speeds from a 2230 nvme. It a great little nvme that gets me very close to what I get from the fastest 2280 nvme’s on the market.
Thank you for sharing your feedback on the laptop, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the battery and crashing issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problems.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2408009298-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
This reviewer received promo considerations or sweepstakes entry for writing a review.
ProArt PX13 has surprisingly strong gaming performance despite its size and remains silent during everyday use. Its screen is gorgeous with vibrant colours, but suffers from some glare due to its highly reflective surface. Be mindful of the port layout; I found their placement awkward, closer to the user to accommodate the side cooling vents.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop has one of the best x86 mobile processors available right now. Ultimately though the value for the money isn’t really there for this price, and the lack of a 120hz display is disappointing.
Thank you for sharing your feedback on the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2408009298-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Laptop
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The laptop does amazing things . The lady at best buy recommended it because my son Joseph is going into interior design . She does animation with her laptop . She provided the best service .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My old ASUS laptop was starting to glitch as it had been jostled around for at least five years at work when I had to travel. I was happy with the brand ASUS, and I like that I can still get a smaller size laptop.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent Laptop as it has multiple amazing capabilities for many different applications. As an engineering student, I have experienced amazing performance on many intense software applications.