Customer Ratings & Reviews
- Model:
- HN7306WU-PX13.R3704050
- SKU:
- 10936937
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
to a friend
Unreliable USB-C Charging
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The biggest issue I have right now is unreliable USB-C charging. No matter what GaN power brick I'm using (I own several, 100-120w+), the charge rate eventually crawls to <5w. To fix it, you have to grab the stock charger, plug/unplug it repeatedly, until eventually the USB-C charging speed picks back up to 65w+. As someone who travels a lot, I bought this laptop specifically for its portability and the standard 200w charger isn't necessary for me 99% of the time. The fact that there's major USB-C PD negotiating issues making USB-C charging basically nonfunctional, is a dealbreaker. I should've known to expect a lot of hardware bugs, coming from a 2022 ASUS Flow X13. Unfortunately I'm past my return window.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear FrankH,
Thank you for your comment.
We do understand your disappointment with this laptop and the inconvenience this may have caused if you are having USB-C charging issue. Each of the two USB 4.0 Gen 3 Type-C ports in this laptop supports a maximum power delivery of 100 watts. This is not sufficient to charge this laptop efficiently since the required power is 200 watts. We only recommend charging this laptop using the supplied 200 watts charger or AC adapter. These USB 4.0 ports are intended to charge low-powered mobile devices.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Excellent laptop for creators of all kinds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really loving my 13" proart. It's got TONS of power, plenty of storage and pretty good battery life so far. Considering I work from my desk at home most of the time, the mobility is pretty great. The only gripe would be that I would prefer a 14" screen, but they already sell a 15", so it's up to you if you want the smaller device, lower price, etc or the larger one.
I would recommend this to a friendTop 10 2in1 Laptops
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is amazing, great graphics when gaming. Good for video-editing, 1TB SSD is good for now, 32gb mem is enough, only issue i have with it is that the battery depletes very easily.
I would recommend this to a friendFantastic but bad battery and temperature
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product however battery is not good and so hot when you start to use
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Sinval F,
We sincerely apologize for the battery and overheating issues you're experiencing with the notebook and for any inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problems or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408009298-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Overheating and Fan issues - https://www.asus.com/support/faq/1015064/
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/#A4
Excellent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer its has changed my life,and has made my life simpler.
I would recommend this to a friendAsus PX 13
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small and powerful. Worked without any flaws, for a 13 inch laptop this device has more to offer than most laptops this size. Since i connect this to a monitor when in office the 60hz refresh rate is not an issue for me.
I would recommend this to a friendReview
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good but the battery life is not good as expected.
No, I would not recommend this to a friendLaptop Performs Great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop so far! It runs quickly, the graphics are great, and it can run programs fast—only downside is low battery life outside of the charger. If you’re like me and don’t use it very often outside of school/work, this is a non-issue.
I would recommend this to a friendAs expected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performs as expected. lightweight, portable and performant
I would recommend this to a friendGet it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Does everything I need for a great price.
I would recommend this to a friendversatile, powerful and compact
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want a powerful tool with a compact design, plus a touchscreen and a 360-degree rotating screen, and all the ports you need... this is the best!
I would recommend this to a friendHappy camper.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got my laptop on cyber monday deal ($1400). After a research that took me in about two weeks, I decided to go for this laptop. Portable size, strong, so far I'm truly happy with my decision. The only downside- Battery life is very short. Other than that A+
I would recommend this to a friendExcellent, as advertised
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far (after 1 week), this laptop is excellent. The screen and speed are as good as advertised. All of the ports and peripherals (camera, microphone, speakers) work without an problem. Hardwired Internet speed even through the USB 3 port is 800+ Mb/sec (my Xfinity plan is 1Gb/sec). I haven't yet tried the GPU for AI photo enhancement - I'll do that soon.
I would recommend this to a friendAsus laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good Oled screen Touch screen and 2 in 1 Not so heavy, perfect for school
I would recommend this to a friendASUS ProArt PX13
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just love my new laptop. The touchscreen display colors are great, it's fast, and light, AI capability is very useful, form is flexible.
I would recommend this to a friendGood Laptop - esp for Junior/Senior and Grad Stude
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is good. I have been using for some heavy load work like programming and application development. I am also moving ahead with heavy load coding like AI, but not so advanced and its been fine.
I would recommend this to a friendCreativity center
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop gives you enough power in a small size to run most programs. Probable creative lab can connet to my circuit and 3d so when creativity hit your ready.
I would recommend this to a friendHighly recommending this laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simply an AWESOME computer for a great price! It has all of the speed, memory and features and more than most of the higher priced laptops!
I would recommend this to a friendgood laptop for creative purposes
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, have had connection issues with some apps like Netflix, updates have fixed the issue. Had to go to geek squad to get call of duty to work.
I would recommend this to a friendMy new ASUS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very intuitive. Allows me to freely design and develop my graphic art with vibrant color.
I would recommend this to a friend