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Customer Ratings & Reviews

Your price for this item is $594.99
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The comparable value price is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 443 reviews

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88%
would recommend
to a friend

Customers are saying

Customers love the Q304UA 2-in-1 laptop's ease of use, responsive touch screen, and lightweight design. Many appreciate its performance and the ample storage it offers. Positive feedback also highlights the convenient size and good battery life, along with its attractive price point. However, some users experienced issues with the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 443 reviews
  • Cons mentioned:
    Hard drive

    Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good except hard drive crashed but had geek squads

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter says it's a nice computer and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for college student. Price was excellent

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!+++++

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer it ia the beat one i jave so far

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Lap Top/Tab I have ever purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. No problems this far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent loptop for beginner, touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to manage and work with, not complicate, fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meets the need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop has met my college daughter's needs. We purchased it about 6 weeks ago and so far, so good. While I just want it to do the job we bought it for, her friends like the way it looks.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 2 out of 5 stars

    Quit Working After 3 Weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the laptop for my son at college. Quit working after 3 weeks. Took it in to Best Buy and the Geek Squad had to send it to Geek Squad repair in Kentucky. Found out it was a loose power cable to the mother board. Took a month to get it back. Works fine now but had a lot of scratches and dings that were not there when I dropped it off. Haven't had a lot of hands on time with it, but it seems to have decent performance. Overall, not a good buying experience.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I love the size and weight.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the versatility of this laptop. Normal position or folded back over and you still have a keyboard. I also love the back lite keys awesome when working in bed with minimal lighting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for my home needs. Sales associates were so friendly and helpful. They took the time to compare which computers would be best for my needs. Couldn't believe how well the sales team worked together to help me. Happy to see such great customer service in this day and age. Thank you Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is not exceptional, but offers just enough. The design is neat and easy on the eyes. The speed with Photoshop is very questionable, but overall, it's good for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for college students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop not knowing much about it. When I got it, it turned out it was better for me than my previous laptop. I can use it as a laptop and then I can also use it as a tablet. This has helped me with not only my school work but my reports at work as well. I can use it anywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great laptop! Super easy to use and useful for school. I love the 2 in 1 feature

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 3 out of 5 stars

    Nice but not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent computer, I'd recommend to buy one with ssd hard drive and get the storage capacity with an external drive

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    very good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this laptop very fast and nice screen ,the only thing i dont like the chrome hindge,and kinda heavy to carry around.so far the laptop still running very good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my laptop! It's absolutely perfect for writing papers. Only problem is the button on the side is easily bumped which turns off the laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We mainly got it for classes, and it runs very smooth. I also stream my xbox one to it, sometimes there is a little lag, but not most of the time.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    compact and functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is versatile as it is touch screen and folds into a tablet. I am satisfied with this purchase.

    I would recommend this to a friend