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Customer Ratings & Reviews

Your price for this item is $594.99
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The comparable value price is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 443 reviews

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88%
would recommend
to a friend

Customers are saying

Customers love the Q304UA 2-in-1 laptop's ease of use, responsive touch screen, and lightweight design. Many appreciate its performance and the ample storage it offers. Positive feedback also highlights the convenient size and good battery life, along with its attractive price point. However, some users experienced issues with the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 443 reviews
  • Rated 5 out of 5 stars

    Love the 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 in 1 laptop is awesome. Love the tablet features. Researched laptops before purchasing and I am extremely satisfied with my Dell.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    Bad decision choosing Asus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fours weeks after purchasing the computer the hard drive went bad. Best Buy would not stand behind it after the store manager said they would. We were past the 15 day return policy. The computer had to be sent away to have the hard drive replaced. Neither Best Buy or Asus would agree to just replacing our computer with a new one. After almost two weeks they sent us our computer with I assume a new hard drive. For all I know it could be a rebuilt hard drive. We only bought an Asus because the salesman at Best Buy highly recommended it. This is the third computer we bought from Best Buy. We will never buy another one from them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    nice one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for the price. an i5 bought open box. really nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have owned for over a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned for over a year and it is still working good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has thus far worked for my child going off to college

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. Glad I had help in purchasing it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was never a big fan of ASUS but after buying this product it changed my thinking. For a 2-in-1 laptop I recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek and Good Looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much cost effective, with all the specifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome maching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a home laptop for basic web surfing, email and word docs. Works awesome, and love the touchscreen/tablet option!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a great computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the keyboard and how it can turn into a tablet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop, great spec. problem with graphics card.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with the new laptop we purchased at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop with a lot of features. Also great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop does what I need and more.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New laptop has greater capacity and more features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    lived up to expectation.Really excited with the pu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service was the attraction here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fits my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    staff was excellent easy to work with answered my questions gave a good demonstration gave useful tips and were attentive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet style

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes my son loves it. Its very useful for him since this is his first time in college straight out of high school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had nothing but positive experiences with Asus brand tech. In our book, it'a a high-quality product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Definitely fits a college student like me!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice Laptop BUT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Laptop, But for the Price I paid , for a previously used Laptop was Higher than the Newest Version of this Laptop is selling at other Stores. Also the laptop had been Geek Squad certified but they failed to remove the previous owners info, passwords and programs, I spent the following day resetting the laptop and its programs , manually so I have no Idea what programs came on this laptop as free apps or programs and when I took into Geek squad they could only ask what I needed removed, My company sent me out of the area on a long road trip the following day and I could not get anymore help while on this trip which I am still on.

    No, I would not recommend this to a friend