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Customer Ratings & Reviews

Your price for this item is $599.99
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Customer reviews

Rating 4.3 out of 5 stars with 1052 reviews

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89%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Q504UA's touchscreen, ease of use, and performance. Many appreciate its lightweight design and long battery life, along with the ample memory and storage. However, some customers point out issues with the hard drive, suggesting an upgrade might be beneficial. A few also mention the size as a potential drawback, and the lack of a CD drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,052 reviews
  • Rated 5 out of 5 stars

    Great to and sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful TV and sound system, had a small issue with the first sound system but that was remedied with a replacement .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lamont in the Bowie Best Buy store went the extra mile in presentation and answering questions about the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new laptop. I like that it can flip and be used as a tablet type as well as the keyboard option.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chromebook is not a Windows based computer so works very differently than what I expectedi it to. It can be very difficult to use. I do like the 2 in 1 feature and can use it like a tablet. I would not recommend it to anyone wanting a regular computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, had some issues with the touch pad for a few weeks but after some updates that went away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer meets my needs and has worked great. I am not a computer wiz so appreciate how well it is performing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the monie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, it's the best for your money!! It even runs high graphics games like gta 5 with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works great! I love that the screen is big. It's super easy to use. I don't have any complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for college classes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy to use, thin, lite weight and the touch screen and ipad mode are great. Very happy with this laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    for my mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my mom. she has not reported any issues to me so I will give it a good review just for that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is one of the best out in the market. It could be used as laltop or tablet. Comes with Windows 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PERFECT WORK COMPUTER FOR THE PRICE. BACK LIGHTING ON KEYBOARD DOESN'T DRAIN BETTERY LIKE I THOUGHT IT WOULD

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs a solid state drive

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK laptop for the price. But Windows 10 is painfully slow on the included hard drive. Buy and NVME SSD and use that for the OS, then the speed is good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to work pretty good took it in to get it serviced they said it will be faster which will be nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bought for grandson for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a great laptop for college student, my grandson had one several years ago and wanted the brand again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME PERFORMANCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has done everything above and beyond expectations. Best value for the money I could find!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overview on computer purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very efficient and was helpful in determine what brand and model would meet my requirements

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    light and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit does not generate the heat my previous Toshiba did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter, but I may be using it more than she does. Great all around laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, versatile, nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, very versatile and capable for doing just about anything, like the aluminum case.

    I would recommend this to a friend