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Customer Ratings & Reviews

Your price for this item is $599.99
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Customer reviews

Rating 4.3 out of 5 stars with 1052 reviews

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89%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Q504UA's touchscreen, ease of use, and performance. Many appreciate its lightweight design and long battery life, along with the ample memory and storage. However, some customers point out issues with the hard drive, suggesting an upgrade might be beneficial. A few also mention the size as a potential drawback, and the lack of a CD drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,052 reviews
  • Rated 1 out of 5 stars

    Horrible slow computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and can't even use it. Returning it now. It's so slow that I can't even transfer photos from my phone into it. Geek squad said there's nothing wrong in form of a virus etc so $150 will tell me more. Ugh! NO NO NO ! It's new. I shouldn't need to pay $150 more

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    the battery is not detachable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the battery is not detachable...the price is on sale

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. I would recommend it to others....

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this computer and right away it had issues. It said that the CPU was at 100% usage with no programs open. Took it back and exchanged for the same laptop thinking it was just a glitch with the first one. Same problem happened. Do not buy this laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow, volume issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in the speed of this computer. I had the same ASUS for 2 yrs. and it had a short. I wish now I would have switched brands because this machine is a real frustration on the speed. Plans were to get a 3nd for my shop and that will not be this brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware before you buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought before checking reviews because it was on sale for a great price for what you get. MISTAKE, shame on me! Had one problem after another. Took it back after 4 days. I understand some electronics come out as lemons, sadly the one I bought was on of them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This computer is way too slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this computer because it was SO slowwww that I could never get any work done by the time it got all booted up. I would not recommend getting this computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Booo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer continuously froze. It would not download anything. It would randomly turn off. Highly suggest you do not get this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm typing while waiting to be seen by a Greek Squad member. I purchased this system less than 2 weeks ago. It has not work without being plugged in from the moment I open the box.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very slow and overpriced laptop for the level of performance that it delivers. Stay away from ASUS.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Aweful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for college and my job as an EMT in hopes it would last me at least 2 years and it didn't last a week.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not stay connected to the internet, regardless of what I - or Geek Squad - tried. Loved the features for the price, but if it doesn't work....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The worst laptop ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really slow, the worst laptop I ever owned takes for ever to turn on and load the browser

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Recommended by Geek Sqad member after I asked what

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop had a problem when I picked it up and did not work correctly at home. Would not load aps, did not keep info I had put in. Returned it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a good laptop. It takes more than 10 minutes after powering to be able to use. Touch screen is sporadically works.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price was expecting much better product. Have to reboot all the time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy a HP instead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hinges broke the first year and cracked screen (can't close it now) and keyboard card is outdated already

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe the one we got was a bad unit, but was lagging and slow. We ended up picking out another laptop

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend buying out of box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not recommend buying out of the box even if geek approved

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I would have gone with HP. This is not the best computer

    No, I would not recommend this to a friend
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