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Customer reviews

Rating 3.9 out of 5 stars with 268 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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69%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 268 reviews
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller I ever had, the screen is fire I wrote my name on it so nobody can have it, even the led lights are so cool it's my first time usig controller like this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No protective or carrying case included.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $10 more you can get the Xbox Elite Wireless Controller Series comes with all kinds of accessories including the carrying case

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect the back buttons work great and i feel loke my aim got better....i definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect trigger controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller for my asus rog ally, only the price should go down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thing because I recently got an Ally, lights and display on controller are really cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    King Of GamePads

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gamepad! Size,buttons,grips awesome! ASUS!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not compatible with call of duty or many other games on the rog ally. Overpriced for a 20 year old design

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Trichome,

      Thank you for sharing your comments regarding the ROG Raikiri Pro Wireless Controller. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2306001137-0031" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money there are other offerings that would feel better and work appropriately

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Charles T,

      Thank you for sharing your feedback on this product. We understand that it didn't meet your full expectations, and we sincerely apologize for that. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. Your feedback will be forwarded to our Product team for review.

      We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at [email protected] and include the case number " N2306001137-0026" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Fresh Ideas to an Old Concept

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Asus ROG Raikiri Pro gaming controller from Best Buy and I have mixed feelings about it. On one hand, it has some great features that make it stand out from other controllers. On the other hand, it has some flaws that make it uncomfortable to use for long sessions. The good: - The controller has a built-in OLED display that shows various information such as battery level, profile, mic status, and custom animations or text. You can change the display settings and content using the Armoury Crate app on your PC. I like how I can see the controller status at a glance and personalize it with my own message or graphic. - The controller supports tri-mode connectivity: wired USB-C, wireless 2.4 GHz RF, and Bluetooth. You can easily switch between different modes using the buttons above the OLED display. The Bluetooth mode has low latency and adaptive frequency hopping technology to avoid interference with other devices. The controller is also compatible with the latest Xbox console via wired USB-C. - The controller has an ESS DAC built-in that delivers high-quality sound through the 3.5 mm headphone jack. The sound is clear and immersive, and you can hear every detail in your games. There is also a mute button for the mic next to the headphone jack. - The controller has extensive customization options via the Armoury Crate app. You can remap buttons, adjust trigger and joystick sensitivity, change vibration strength, and tweak joystick response curves. The controller lets you create different profiles for different games and switch between them on the fly. The bad: - The controller is too small for my hands. I'm not a tall guy but this controller just felt cramped. I had trouble reaching some of the buttons and triggers comfortably. I prefer larger controllers that fit better in my hands. - The four rear buttons are mushy and hard to press. They don't give enough tactile feedback and sometimes I don't know if I pressed them or not. I also found it awkward to use only my middle finger to press all four buttons because of the small size of the controller. On other controllers with four rear buttons, I can use both my middle and index fingers to press two buttons each. Overall, I think the Asus ROG Raikiri Pro gaming controller has some potential but it needs some improvements in design and ergonomics. It's not a bad controller, but it's not a great one ergonomically. I'm keeping it because I'm a bit of an Asus fan boy, but I hope they release a larger second edition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rog Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The buttons on the rear of the controller are in a slightly awkward position compared to an xbox elite controller but it is way lighter and has more customization options via armory crate compared to the elite controller. In order to change settings in PC you have to use a usb cable to plug it in.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Im Glad I didn't listen to online reviews!

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were a lot of reviews online stating that this controller felt worse then the basic xbox controller so i was skeptical about purchasing it becuase of the price, but oh boy was i wrong. If you like customizing literally everything about your remote, an OLED display that shows everything from animations to battery life, the best feeling buttons on a controller, and esthetics to please us gamers who love RGB.... then i would 100% recommend this product. Also....its ROG, so how can you go wrong!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just shy from 5 stars

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product just wish you could use it without plugging it up. To program different profiles be cool if you can use it with the USB driver kind of like you would in Xbox elite controller but overall the quality of the controller is very very good if you want to control it's going to be mainly plugged in this will definitely do the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality, back buttons take getting used to

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the feel and quality. Smaller size which is perfect for my wife. Wish the back buttons were closer to the grips and would act like pedals, can be awkward to reach.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller, but was a pain to figure out

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it plain and simple. Controller feels nice to use, I dont accidentally click the buttons on the back and having the 3 different connection modes is nice. The OLED display is cool but just a bit gimmicky and the battery life is ok. on par with my normal xbox controllers. My only complaints so far are that due to the shape of the buttons on the back its hard to find a controller stand, I dont like that in order to do anything with this controller you must connect it to armory crate. Oh and to use/connect this to your ROG Ally you must go to rog ally on asus web page and download the driver for this controller manually

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Official Review of ASUS ROG Raikiri Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its great the short trigger stops work you can also program the sensitivity of the triggers and button presses in the ASUS Armoury Crate. It is plug and play for Xbox/PC. Battery Life of constant playing is 90+ hours but also can be 72 hours depending on your brightness for the rgb leds. The Oled panel is also programmable. The Controller is very grippy in the back so when your hands sweat the controller doesn't slide. There is 4 programmable buttons for MW I recommend programming m3 to A and m4 to B.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The PC controller you need

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So let me first off say that i currently have a battle beaver, but also had a xbox elite 2, and a razer wolverine chroma 2. This controller has everything you need and want in one. It can either be used wireless or wired, you can remap your buttons on the app, upload the oled screen on the controller, and even set your analog sticks to a customizable deadzone/outer threshold to your comfortability for any game. Its freaking awesome! Say you want to beam enemies in your BR's or multiplayer games, well you can probably get it pretty close to not have any recoil or so. Let me get to a conclusion, if yiu are looking for a controller that's well worth thd price and customisation, THIS IS FOR YOU, you won't regret. P.S. might feel weird using it at first but you will get used to it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Layout and sticks are not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has an AWFUL layout for the back buttons. Even still, I was willing to try it out but there are two more big cons but I'll start with the pros 1. It does have customizable stick curves 2. Sticks are pretty good in terms of precision and resolution 3. The sound quality is pretty good if that's the kind of thing you're about Now for the cons: 1. The back and start buttons are WAY down low. This means you can't reach them with your index finger, which is unworkable. 2. The 0 deadzones are not true 0 deadzones, which is just not optimal for the best esports performance.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear AndrewS,
      We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2306003300-0033] for us to better assist you. Thank you for choosing ASUS!
      Best Regards,
      Schottky.S
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Great xbox controller alternative.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall is very solid. Has a ton of customization in the armoury crate software. In my hands it feels smaller than the original xbox controller. The only thing I do not love about this controller is that I find the paddles at the bottom a bit short. The original elite controller has extensions and is a bit better in that area for my hands. Try to get a feel for the controller before you buy it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Feature Packed Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is packed with features. It works great for PC. I mainly bought this for PC gaming when I want to use a controller. I like that it has three different connections like Bluetooth, a Wireless dongle, or a wired connection. The screen helps for switching profiles or checking the status of the controller. The customization in Armoury Crate can be overwhelming at first, but I like having the ability to make adjustments. If you have other ROG products this pairs nicely with them. Only thing I wish the controller had was Hall Effect sensors. I also wish Asus made a case for the controller to protect the small screen in travel. Asus if you are listening this would be a good opportunity to make a travel case. I would certainly recommend this product. The build quality is on point and the design is though out. I was lucky and got it on sale. After spending several months with this controller. It is now my favorite one to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option to take your gaming to the next level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving this controller five stars because of the customization options, aesthetics (I can put my gamertag on the display screen, in ROG font, what else could you want?), and overall feel. The battery life is decent but I prefer to play wired, and the extra long usb cable is a plus! The only feature I feel this is missing is the lock on usb port. If you can snag one on a sale it's a great option for an upgrade beyond your standard xbox controller. But even at full price, I feel all of the customization options, back buttons and profiles make it worth it. Take note though, because some of the options require the use of Asus' Armoury Crate Software. I use it to configure my Asus accessories and control my pc rgb.

    I would recommend this to a friend
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