Customer Ratings & Reviews
- Model:
- ROG Raikiri Pro
- SKU:
- 11422726
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
to a friend
Best controller on the market
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller literally on the market potential to be overclocked RGB light control long battery life Bluetooth and Wi-Fi 2.4 capable controllable led display with the same feel and performance as Xbox pro controller
I would recommend this to a friendAsus rog raikiri
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ASUS ROG Raikiri Pro controller is a solid choice for gamers! The build feels premium, with excellent grip and responsive buttons. The customizable controls and OLED display are standout features, perfect for tweaking your setup. It’s great for PC gaming, though setup takes a bit of time. Definitely worth it for performance-focused players!
I would recommend this to a friendBuy it if it goes on sale
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to pair with my rog ally and z13. If you are a controller snob "oh it feels cheap and plastic" dont buy this by any means. Because it is plastic!!! Most controllers are. The M buttons are in an awkward spot, but it works out for me becaus i can bind them to things i dont want to accidentally push. Only use it for pc but xbox should be just as difficult/easy( you have to go in the menu to switch from usb/2.4/Bluetooth... a bit of a hassle.i bought this controller knowing what ut was ans what it wasnt, its not gonna make you better gimmicks galore with a high price tag
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear TrillGxD,
We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306003300-0008) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
Stay clear if you are pairing with rog ally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took me over 4 hours to get this setup on the asus rog ally. I returned it! Firstly the drivers need to be downloaded to the devices as an update to use Bluetooth. The instruction manual does not explicitly tell you how to get the controller into Bluetooth mode. The setting on the controller need to be set for this to work. Using the on board controller screen you need to follow the prompts to tell it to operate in Bluetooth mode. Got that working after about 45 minutes of research, ok how do I enable the back buttons… after another hour you need to PLUG THE CONTROLLER IN and do an update on armory crate which introduces a new option under the settings panel. Mind you the controller settings can only be changed while it’s plugged in.. also you need a mouse connected to your rog ally to even use this menu as the screen is designed for larger monitors!!!! Ok figured this out, awaiting the files to be transferred via cable. It took 10 minutes.. Ok enabled the back button simply set them to other button on the controller like LB/RB, LTC/B button.. I’m in about 2 hours at this point, l fire up my game and the button are not being recognized. Never worked!! Also the dead zone of this controller matches the broken deadzone of the rog ally build in thumb sticks. I simply went back and returned it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Matt,
We certainly understand your disappointment with this product , We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. , and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is [N2306001137-0023 ] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Its alright
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller the back buttons are not comfortable to use but its not worth the price wait for a sale
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on this product. We understand that it didn't meet your full expectations, and we sincerely apologize for that. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. Your feedback will be forwarded to our Product team for review to enhance the product line.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306003300-0026" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Not worth the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s just a regular xbox controller with Led and a small display nothing special. It feels light and cheap. the general quality of materials and feel of the controller is not what I would expect from $170 controller more like $50-60. I’ll stick to my razer wolverine v2.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Rode,
Thank you for sharing your feedback on this product. We understand that it didn't meet your full expectations, and we sincerely apologize for that. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. Your feedback will be forwarded to our Product team for review in order to enhance the product line.
We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306003234-0013" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Favorite controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes its lighter the an elite controller. Feels like it’s cheap but works perfectly!
I would recommend this to a friendGreat Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great xontroller especially if your wanting to have an all ROG build. Wuth amour rate siftware you could customize everything. Feels a bit cheap for the price but still a welcome edition.
I would recommend this to a friendGreat controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Lightweight and ergonomic design. Fits in your hands comfortably and connects easily to xbox or ally
I would recommend this to a friendGame time!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for the price Nice fit for smaller hands
I would recommend this to a friendCompletely missed the mark
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hardly every write reviews, but this controller really disappointed me. Huge ROG fanboy and usually overlook small issues. First of the price is TGH. I bought it knowingly that it was overly expensive so I cant really complain about that. The issue is that most features are stripped away unless you plug the controller in. No wireless Xbox connectivity (knew this before purchase), no aura sync unless USB connection and no Armory Crate unless USB connected. OK, so at least you can make profiles and name them to change on the screen mounted on the controller, right? No. You can only have four profiles and the profile names don't transfer from Armory crate to the controller so you will have to memorize the locations. Also these profiles only support basic lighting features so your customization is severely limited. Controller is significantly less premium feeling than the Elite V2, entirely plastic. No rubber or metal at all. Controller screen stays on for a max of 5 min whether or not it is plugged in. The rear Mx keys cannot be mapped to keyboard keys or macros. Only to already existing buttons on the controller. Useless
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear matt,
Thank you for taking the time to write this review. We are deeply sorry to know that you have had an issue with your device, this is definitely not the type of experience that we want any of our customers to have. Please check if the firmware version for your controller is v0.03.03 or later. If not, please download the latest firmware version at: https://rog.asus.com/controllers/rog-raikiri-pro-model/helpdesk_bios/ and then follow the instruction to upgrade your current controller firmware. If the issues persist, you can contact us directly for assistance at customerloyalty@asus.com.
Thanks you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty - US Support
ROG Raikiri Pro FAQs: https://www.asus.com/US/support/FAQ/1050528
Controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing controller. Have tried xbox elite and all 3 that i got had issues with the joysticks. This beats it all the way and the lighting makes it so much better.
I would recommend this to a friendAn xbox elite, but better in every way
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller works great. Holds a charge for hours on end. Almost infinitely customizable. The end all be all controller.
I would recommend this to a friendThis controller is AWESOME!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I knew the wireless limitations around customization going into the purchase.The controller feela good in your hands. Has great feedback. Premium feel. I am very pleqsed with my purchase. Fits the Asus ecosystem well.
I would recommend this to a friend8/10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The connectivity is decent but a bit clunky; as well is navigating the on-controller menu. It is very responsive and feels solid through it’s mostly plastic build.
I would recommend this to a friendLooks nice but that’s about it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a new controller with back buttons so I could map other keys and macros to them like I did for my Ally, I have a lot of ASUS stuff so this was my first choice. Unfortunately the back buttons can only be mapped to other buttons on the controller (not even keyboard keys) and steam didn’t recognize them at all so I couldn’t even remap them that way. Also I’m not sure why but the whole controller just felt off somehow. The rgb was the only feature I liked and it’s not even important. The screen is a cool idea but its whole purpose is to display a logo.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear YeloRoo,
We sincerely apologize for the issues you've faced with the ROG Raikiri Pro and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Please allow us to make your experience with ASUS a better one. To further investigate the problem you're experiencing or obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306001137-0028" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
At this price point.. I’ll pass.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yea, a lil oled screen, RGB bar, and firmware that won’t update through Armory Crate. Ill stick with Elite Series 2. This is like holding a cheap $35.00 controller. Has zero substance to it. Not at $70. Would I buy this, it’ll pass away and most wont notice it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear RedDragon63,
It is really unfortunate to hear about your disappointment with this product. We understand that it's not what you expected, and we sincerely apologize for that. We take customer satisfaction seriously and we want to make sure that you are happy with your purchase. Your feedback will be forwarded to our Product team for review in order to enhance the product line.
We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306003234-0011" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
I like it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice controller, slightly confising setting up for bluetooth. All other functions are great.
I would recommend this to a friendI don't know how to pronounce it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller itself is very well put together. There is a secret compartment where the dongle is the four buttons underneath. The control plate is really good for your tactical gameplay if you set them up with the proper button and schemes. Good for RPGs multiplayer games as well. I'm not sure if the directional pad on the left is haptic. Other than that, as of now is a pretty good controller
I would recommend this to a friend6/10 PRO CONTROLLER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The back buttons are fine they just take a little time getting used to. The LED screen is cool but has no true functionality and my controller came with a sticky X button. Overall decent “pro” controller but the Xbox Elite series 2 reigns supreme
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Matt P,
Thank you for sharing your experience with the ROG Raikiri Pro Wireless Controller, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We appreciate your feedback which our Product team will review.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306003300-0025" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support