Customer Ratings & Reviews
- Model:
- ROG Raikiri Pro
- SKU:
- 11422726
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Nicee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customization is pretty sick, but p expensive. But you get what you pay for
I would recommend this to a friend6/10 PRO CONTROLLER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The back buttons are fine they just take a little time getting used to. The LED screen is cool but has no true functionality and my controller came with a sticky X button. Overall decent “pro” controller but the Xbox Elite series 2 reigns supreme
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Matt P,
Thank you for sharing your experience with the ROG Raikiri Pro Wireless Controller, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We appreciate your feedback which our Product team will review.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2306003300-0025" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Must own for any Asus ROG ally Owners!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sold both my PS5 edge controller and Xbox elite after using this just once! Nothing against the other two (the PS5 edge was my main accessory) but for any rog ally onwers looking for the absolute best controller to pair with it, look no further! This thing is an absolute beast and with every penny! Asus never fails to exceed all expectations!
I would recommend this to a friendGreat Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to modify using Asus’s Armoury Crate software. Enjoy the short and long trigger locks. Screen in the middle of controller is able to be modified easily with Asus software.
I would recommend this to a friendPair with rog laptop and it will be gold.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is very pleasing to the senses. Vibrates perfectly. Led aura colors are sharp and smooth. And the wireless bluetooth option is not as good as elite xbox controllers but it still works great. Need to takw care of the bluetooth usb that comes with the controller.
I would recommend this to a friendBest Buy of 2023 more Bang For Your Buck!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever abd it works with not only the Rog Ally but all XBox's, PC, Samsung M8 (with Xbox app) being Bluetooth enabled makes it an awesome purchase! Must buy for 2023!
I would recommend this to a friendASUS Controller works well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asus has hit out of the park with this multi-use controller for Xbox and PC. The OLED screen is a nice add-on. It is not needed for the full use of the controller but is helpful. Love that is a rechargeable controller and the OLED lets you know your charge lvl and more info at a glance.
I would recommend this to a friendGood looking
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good until today, good looking (very cool rog eye); Im playing Diablo 4 for 50h and it’s comfortable enough for me
I would recommend this to a friendNice controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good control similar to the Xbox ones but it is not my favorite, I prefer my elite
I would recommend this to a friendGreat controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the razor Xbox controller style that I thought was good, but I was really surprised how much better this controller by Asus is
I would recommend this to a friendNot worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work wireless for the xbox only pc. Need a cable for xbox play. Cheaply built buttons and thumbstick feel cheap
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jen M,
Thank you for sharing your feedback on the ROG Raikiri Pro. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2306003234-0019" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller connects really fast to the console no imput lag, it feels good but at the same time is really sturdy. The best thing is the ability to customize your profile on the controller and manage the sensitivity of the controller
I would recommend this to a friendNeeds wireless option for xbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Controller is nicely designed super light compared to the elite controller but the deal breaker for me was it didnt wireless connect to the xbox if your using gaming computer get if not and you want wireless control then dont get it
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Brenda B,
Thank you for sharing your feedback on the ROG RAIKIRI PRO. We sincerely apologize for the issues you've faced and any inconvenience caused. We take customer satisfaction seriously and strive to make every purchase experience with us a positive one. We will forward your feedback to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at [email protected] and include the case number "N2306003300-0021" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Finally a controller for PC gamers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As gamer of 30+ years I've played with hundreds of controllers over the years. I've owned Elite's, Razer, Turtle beach and all of those failed in less than a year of mild use. Don't expect it to run macros or act as a keyboard since it's a controller! Buttons are smooth, triggers are excellent and it's very responsive. The Aura sync lighting is a nice touch and the controller is very customizable with Armoury Crate. It's brand new so only time will tell how the quality is but so far so good.
I would recommend this to a friendDecent controller rear buttons in the wrong spot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just didn't like the position of the rear buttons there set in a way where if you have small hands or your a young person your reaching for them so that effects response time so it's just not for us thanks for letting us provide feedback
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Headset,
We appreciate you sharing your feedback on this model. Your feedback helps us to continuously improve the product and create a better user experience. We take customer satisfaction seriously and we want to make sure that you are happy with your purchase. We will let the related department know about the issues you are experiencing for continuous improvements to the product line. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2306003300-0019" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Unfortunately not what I expected.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At a price point of 170$ I am a bit dissapointed. Every time i use one of the triggers, i can feel and hear the plasic shell shift. Sometimes while gaming the buttons response time feels off, even while wired, and the communication with the wireless dongle can be a bit spotty even when right next to it. I have not used its bluetooth function yet, but its safe to assume it will likely be a bit spotty as well. I was originally stoked for this controller but after using it for the entire playthrough of diablo 4, i am very dissatisfied and disappointed.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear VexusVoltara,
We certainly understand your disappointment and the inconvenience this may have caused.
All ASUS products undergo intensive quality control testing and inspections, the issue you are expereiencing is random. We recommend that you contact your seller for a replacement if within store policy. ASUS provides warranty coverage for the product. We recommend that you send the product in for service in order to determine if this is a hardware issue so this may be resolved immediately. A RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/.
If you need more information or further assistance with the warranty for the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
its cool
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the controller has a great visual design and is one of the best-looking controllers on the market. It has an aesthetic similar to the official Xbox controller.
I would recommend this to a friendPretty nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, feels good in my hands even though it’s smaller than the typical Xbox style controller.
I would recommend this to a friendNeat concept but overpriced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller has alot of functionality via the built in menu screen but the navigation is difficult because the bottons are hard to press and time specfic making it confusing, it was overboard for my needs
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Morgan,
We certainly understand your disappointment with the product, We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case. , and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is [ N2306003300-0020] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Not Too Bad
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for ASUS ROG Ally and it wa a very difficult to setup in order to use. I also feel like it is very bulky in hand and prefer other sleeker controllers
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mario,
Thank you for sharing your experience with the Wireless Controller. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. Your feedback will be forwarded to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2306003300-0027" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
