The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
Rated 1 out of 5 stars
It is really scrap
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have old model zepherys g16, 4070, so i upgraded and paid 4000$ for that model. And it have same problmes then old, over high temperature. I cannot play in games, old one, new ine, doesnt matter. In old games like witcher 2 and assasin credd revelation fps is really low 80-110 and temperature overheating everytime. CS2 90-140 fps, i can’t recommend that scrap
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Poopseeque,
We sincerely regret the inconvenience you've encountered with your ASUS Zephyrus G16 GU605CW Gaming Laptop. We fully understand how frustrating it is to experience thermal and performance challenges, especially after investing in a high-end upgrade. Your feedback is highly appreciated and will be forwarded to our product and engineering teams for further evaluation.
To help resolve the overheating and gaming performance, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2504020410-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
This reviewer received promo considerations or sweepstakes entry for writing a review.
This computer checks a lot of the boxes for me. I'm upgrading from my 2021 G15 with the RTX 3070, so the graphics improvements are welcomed here.
I did have an issue with the USB-C DisplayPort (it didn't matter which port) where it didn't like my USB-C to DP cable (despite it still working perfectly fine on my older G15). Windows would constantly chime, signaling a device connecting/disconnecting while not operating at the highest color depth and refresh rate.
After seemingly endless debugging with Best Buy and ASUS, I bought another brand's cable which fixed that issue. Neither Best Buy nor ASUS were helpful in the debugging process, only offering advice that I've already done on my own, so they'd just recommend turning in the laptop for a new one.
The computer has experienced random crashes after I would lock the computer (sometimes within a minute of me locking the computer). This issue seemingly fixed itself. I did attempt to look at the logs but nothing stood out
I also did experience another USB issue with my USB 3.0 hub where the audio would randomly glitch out (and would wake my laptop on its lock screen every few minutes, and similarly to the above, it would generate the Windows chime indicating a device connecting/disconnecting). By the time I ordered a new hub to compare it against, the problem seemingly solved itself.
Aside from these pesky annoyances, this laptop is a LOT of fun to use, ripping through all of my older games and managing current titles like Doom Dark Ages.
I would recommend this to a friend
Rated 5 out of 5 stars
Lightweight, Powerful and Excellent Audio/Visuals
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I wasn't sure about spending so much on this laptop, but it's been great so far. The screen is incredible, the speakers are great and it has a ton of power for such a small device. Overall, the audio/visual experience with this laptop is something else.
It does run hot, but that's to be expected in such a thin machine. It still has enough thermal headroom that it hasn't completely throttled on me and performance stays consistent. Performance mode is quiet and does a good job of giving you good performance without a lot of fan noise. Moving into turbo or custom modes and the fans can get really loud but you get a good bit more performance whenever the GPU is able to pull more power. It's played everything I've thrown at it so far, but DLSS is needed for some games. I know many don't like upscalers or frame generation, but they help to make this machine what it is. 240Hz with 3x frame generation is really impressive, in my opinion, and it wouldn't be possible to fully utilize the impressive display without frame gen.
The chassis is very light and surprisingly so. I didn't expect it to be quite so light, I can barely feel it in my bag whenever I bring it along with me. Battery life is pretty OK. Keeping it in silent mode with the iGPU taking over, I've been able to get about 5-6 hours of actual usage before having to plug in which is pretty impressive for the level of performance this thing is capable of. That being said, performance on battery is nowhere near what it is plugged in, but that's going to be the case with any laptop.
The only problem I've had with this laptop has been with part of the audio drivers. "Cirrus Logic Awesome Speaker Amps" often does not initialize properly whenever the laptop restarts and causes the speakers to basically stop working. Uninstalling the service in device manager and then scanning for hardware changes fixes it for a while, but after a few times of putting the laptop to sleep and waking it back up, the service will stop working and I'll have to go back and redo it to fix the audio. Restarting does not always fix it, either. It's a small thing, but pretty annoying for such an expensive machine. I don't really think it's worth deducting a point as the rest of the package is excellent. Hopefully ASUS is able to fix that minor complaint at some point or maybe I'll find a work-around.
This is a very solid laptop, but the form factor means the performance is compromised. If you're planning to take it with you often, it's an amazing machine. If you need a desktop replacement that you'll move occasionally, you'll get better performance and thermals out of a larger machine and likely for less money. I'd recommend this laptop to anyone that wants something portable, but wants some more performance whenever you're able to plug in.
I would recommend this to a friend
Rated 4 out of 5 stars
Fast and Lightweight, but runs hot
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love how fast and responsive this laptop is—it handles everything I throw at it effortlessly. It’s incredibly lightweight, which was a big reason I chose it. The only downside is that it can get very hot during heavy use, so I had to invest in a strong cooling pad. Overall, if you want a super portable and speedy laptop and don’t mind managing the heat, this is a great choice!
I would recommend this to a friend
Rated 5 out of 5 stars
Powerful and portable
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The G16 is a terrific powerhouse in a super light body. I primarily use it with a external 5K monitor for productivity. The left-side USB-C is a Thunderbolt port which combines power, display and USB. I can also play games in this setting, and the eGPU performance is good enough for me. It is also portable on the move, and feels surprisingly lighter than my 2021 MacBook Pro 16".
I would recommend this to a friend
Rated 5 out of 5 stars
Best laptop ever
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good, very fast, very slim, You just have to make sure to edit some of the armory crate settings when running certain games to make sure you're getting the best temps and performance, but overall definitely the best laptop I've ever purchased in my life. I love it
I would recommend this to a friend
Rated 5 out of 5 stars
Fast and light!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great system if you can find it on sale. Love the platinum white color
I would recommend this to a friend
Customer reviews from https://www.asus.com
User rating, 5 out of 5 stars with 4 reviews on https://www.asus.com.