Customer Ratings & Reviews
![ASUS Vivobook
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ASUS SonicMaster](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/d0a1d0f7-2830-4601-a822-bfbce47e4c88.jpg)
- Model:
- X1404VA-V14.I38128
- SKU:
- 12212898
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.5 out of 5 stars
to a friend
Nice and lightweight laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking and relatively light weight to carry. Just started to use, looks fast enough for my non-work related activities.
I would recommend this to a friend
Great price
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this on sale at a good price. I plan to use for a specific purpose and it works for that. I upgraded the RAM and it’s enough storage for now. Just the size I like…nice and portable.
I would recommend this to a friendGood for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent laptop for the price. The only problem was once the cursor disappeared (a common problem with all Asus laptops), the problem was fixed quickly and easily.
I would recommend this to a friendGood laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop for basic use.. I don’t like the look and feel but can’t expect More for $200..
I would recommend this to a friendLots of potential
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little laptop with a lot of upgrade potential. Much better system when S-mode is removed (free from ms-store).
I would recommend this to a friendExcellent customer support and services.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered item was defected and could not be booted into Windows. BB Colma allowed me to return it for an exchange. Excellent customer support and services
I would recommend this to a friendNice and affordable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Black Friday deal. Haven’t owned long enough to properly review but for the price it is what’s expected.
I would recommend this to a friendNice Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice computer for price. Exactly what we needed for price point.
I would recommend this to a friendnice product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i have been using the asus for about a month, enjoying! smooth operation, helpful usage tips!
I would recommend this to a friendA Plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the $199 price this can not be beat, for a non gaming PC.
I would recommend this to a friendGreat budget performer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price point, it is a great light workload laptop.
I would recommend this to a friendTeen laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use. Great for my teenage nephews.
I would recommend this to a friendASUS Vivobook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for grandson for Christmas. Should be a great beginner laptop!!!
I would recommend this to a friendLaptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good brand i bought one fr my so last year s
I would recommend this to a friendLaptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product staff friendly and knowledgeable..clean store
I would recommend this to a friendGreat deal for the price !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for the price , I bought it on a great deal
I would recommend this to a friendGood for basic use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for basic use, 128gb SSD is limited, but simple
I would recommend this to a friendSikemek
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good lq Apiekdiie2iiwsjjsjdieisjdmekkkskekdkxkekxkxke
I would recommend this to a friendGreat little laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice starter laptop for a kid. It run well, and does everything it needs to do for school and casual games.
I would recommend this to a friendThank you, Next
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably a good product FOR THE PRICE. But ALWAYS TEST OVER ZOOM OR OTHER heavy RAM software so you see if the laptop holds up. Can't easily replace the video cards on this. I am in the process of returning. If i can't do Zoom, what is the point?
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your experience with the ASUS X1404VA laptop. We sincerely apologize that the device did not meet your expectations, particularly with performance during applications such as Zoom and the limitations regarding hardware upgrades.
Your feedback is very important to us and will be passed along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2504005745-0057" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support