Customer Ratings & Reviews
- Model:
- X515JA-212.V15BB-11
- SKU:
- 6469397
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the Vivobook for its budget-friendly price, easy usage, and lightweight design. It is suitable for everyday tasks and work. However, some users have concerns about the display brightness, battery life, and keyboard quality.
This summary was generated by AI based on customer reviews.
Very good laptop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop, specially considering it’s price.
I would recommend this to a friendgood computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works just like it should and i really like it alot
I would recommend this to a friendHappy camper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Three words "I love it!" The best customer service!
I would recommend this to a friendFor the price is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price cant complain For home and office use
I would recommend this to a friendGreat value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and great product. Highly recommend!!!
I would recommend this to a friendG R E A T computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I work from home and I love this computer!!!!!!!!!
I would recommend this to a friendLaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. Very happy with look and quality.
I would recommend this to a friendPerfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we wanted - no extra stuff we don’t need
I would recommend this to a friendMe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendOk, but…….
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice machine for the price. But it’s very difficult to see the screen. The color combination on the apps is grey lettering and light blue Also, the keyboard is not backlite and hard to see
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gshacienda,
Thank you for bringing this to our attention. We're sorry to hear about the issues you're having with the display on this model. Please allow us to make your experience with ASUS a better one. We would recommend that you attempt the steps in the FAQ below to resolve this issue.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
How to adjust the frequency and resolution of the monitor?: https://www.asus.com/support/FAQ/1016223
Customer Review of my ASUS laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its performance meets my expectations. Thanks BBuy
I would recommend this to a friendLap top.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For our son. His daily user for school and gaming.
I would recommend this to a friendok laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product picture is of the wrong laptop. It shows that there is a fingerprint scanner on the track pad and the Asus Vivobook logo on the bottom of the screen. However, there is no fingerprint scanner and the bottom of the screen only shows the Asus logo. The computer itself feels cheap and flimsy. The screen is extremely washed out, however updating the drivers and calibrating the display has helped a little. It is ok for light web browsing.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear that you didn't receive the notebook as advertised and you are not pleased with the screen. This is not the kind of experience we want any of our customers to have. If possible, please provide me with your serial number at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
- Cons mentioned:Speakers
Not very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok, but if you've got the money spring for something better. A little heavy, images aren't vivid, speakers are crummy. Battery very weak. Would not buy again.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Atomic,
Thank you for sharing your feedback on this model. We're sorry to hear about the unfortunate experiences you're having with this model. Rest assured we will make a note of this review and have it passed on to our team.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Not happy with total tech
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know yet about the computer itself yet because I am having to do what total tech was supposed to do. I purchased this computer to just have for my iTunes because My old computer was too old to download Audible. But I wanted the actual books to be in an external hard drive. They transferred everything from my old iTunes to this computer and not to the external so note my brand new computer is full so I am now having to try to move it myself! It was supposed to be a large enough hard drive. I just hope now I don’t destroy all my saved library and iTunes will be able to find it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you so much for the feedback, as for the third-party software, we usually recommend that you reach out to the product support team. If you have any technical concerns with the unit, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Not impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery doesn’t stay charged long at all. I’m not as impressed with this one like I thought I’d be. It’s ok, but I’ve already had quite a few technical issues that I NEVER had with my Chromebook.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jodie ,
I'm sorry to hear that the notebook is not holding charge and I'll be happy to assist. Please provide us with your serial number at customerloyalty@asus.com so that I can better assist you.. I'll be happy to provide a quick resolution to your case. Thank you for choosing ASUS!
Best Regards,
Jonelle,
ASUS Customer Loyalty US Support
Horrible
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke less than 6 months. Was as much to repair as it is to buy new!
No, I would not recommend this to a friendPoor purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase. The laptop died! It cannot handle a lot of power, I did some work on excel and the laptop literally died.
No, I would not recommend this to a friendCan't use the number pad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is NO indication that numlock key is activated. This is an issue for password entries for elderly user. So we had to cover up the right side numbers with post it notes.
No, I would not recommend this to a friendA nice computer, but…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was thinking of buying it for my job, but then changed my mind. Everything I have is an Apple product, so I decided to get a MacBook Air instead.
I would recommend this to a friend